
Traditionally companies wanted complete control over all the aspects of business and hence, everything was done in-house. With changing times, business became complicated and processes became more specialised. It became impossible to do everything on your own. This was the dawn of outsourcing. Outsourcing plays a pivotal role in the dynamics of any business. A company in need of freeing up its manpower looks at outsourcing first and automation later. Today, there is no end of activities which can be outsourced.