You are a business owner and have been for quite some time. You have become a “jack of all trades”. From managing a team to hiring new people and at times even answering calls, you have done it all. In truth, you now understand the complete picture of your business. You have employed people to perform those tasks which you cannot.
Work is dished out depending on qualifications and professional requirements. All in all, you have a good grip over your business. By now, you would have ran into a few times that you would have needed specialized services as not everything can be carried out in-house.
This may be because of limited knowledge, lack of space, financial benefits etc. The reason could vary, but the answer lies in outsourcing. This is where you need to use professional service providers.