Small and medium-sized businesses in Australia can have all the benefits of their own IT department without the need to invest in staffing or additional infrastructure. Get in touch with us now to learn more about business IT Support Brisbane and how we can help you achieve your organisational goals. For years, small businesses have worked with IT companies that utilise the traditional break-fix approach. If a problem occurs, a traditional IT support company would send someone out to look at it, troubleshoot it, and hopefully fix it. They would then send a bill for the time they spent solving that problem.