Building Good Relationships With Clients

Why Not Just Do the Work and Send the Invoice?

We just came across to Canada from the US. Now, I don't want to talk about politics, but I have been interested by the trade that seems to be starting between these two old allies. It feels like there is a clash between the leaders running the countries as a whole and what that shows is, well, everything is relationships.

Politics, Business, and Communities 

Politics, businesses, communities—they all work best when their relationships are strong.

Good Client Relationships Help Avoid Arguments 

In my business, I’ve always made a real effort to build a connection with my clients. I could just do the work and send the invoice, but that's a dangerous way to operate.

Read: Documenting Your Clients Networks

In any ongoing contract, you're going to have problems. It's inevitable, but problems don't need to be arguments. If you already have a good relationship with your clients, you already have a bank of goodwill. This means your focus will only be on the solution.

Good Client Relationships Help You Get New Clients  

If you don't really know each other and disaster strikes, then you waste a lot of energy learning to read the other person's reaction and behaviour. It’s very easy to have misunderstandings, which lead to future problems. And at the end of the day, we recommend people we like so building good relationships is really good business sense.

Read: How to Sell Your Service or Products With Less Effort

Hey, it can be pretty fun, too. Right? 

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