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Business Process Outsourcing

  • A Guide to Business Insurance in Australia

    insurance policyThe Different Types of Business Insurance in Australia

    Oh no. We're going to talk about that nasty thing no one likes to pay, but everyone has to have: Insurance. You have to have it for your cars, your house and also your business. So what sort of business insurance are important? What should you have and what shouldn't you have? What is over the top and what is not? Now, it obviously all depends on the type of business that you're running. We deal with a lot of industries, and for us, we have a lot of different types of insurance.

  • Do Startups Really Need Outsourced IT Support?

    Do Startups Really Need Outsourced IT Support?

    Will Outsourced IT Support Make or Break Your Startup Success?

    Imagine just starting a new business here in Australia and your computers were suddenly attacked by aggressive ransomware. Could anyone from your team resolve this issue and prevent it from escalating and affecting all of your other valuable data? Are there really free resources that can help you avoid these IT issues day in and out? Or would it be wiser to just outsource IT support from a reputable IT Company? As a startup, you would want to begin your operations smoothly but with the least money spent as possible.

  • Doing It Yourself Could Be Killing Your Business

    You Can Do It But Should You?do it yourself wooden cabinet

    I come from a family of teachers and engineers. The only people that aren't teachers or engineers are business owners, so it goes without saying that we love learning. All of us love learning and problem-solving, and we're going to be talking today about why doing something yourself is not always the best idea. As I said, with teachers, engineers and business owners, you've generally walked a path where you've learned lots of stuff and you've decided, "Yeah, I can do this. I want to learn that. That's exciting. Let's do this. Let's do that," and you overextend yourself.

  • Guide to Using Professional Service Providers to Grow Your Business

    using professional services to grow your business

    Guide to Using Professional Service Providers to Grow Your Business

    You are a business owner and have been for quite some time. You have become a “jack of all trades”. From managing a team to hiring new people and at times even answering calls, you have done it all. In truth, you now understand the complete picture of your business. You have employed people to perform those tasks which you cannot.

    Work is dished out depending on qualifications and professional requirements. All in all, you have a good grip over your business. By now, you would have ran into a few times that you would have needed specialized services as not everything can be carried out in-house.

    This may be because of limited knowledge, lack of space, financial benefits etc. The reason could vary, but the answer lies in outsourcing. This is where you need to use professional service providers.

  • How to Outsource Compliance For Small Businesses in Australia

    How to Outsource Compliance For Small Businesses in Australiamap with labels of continents

    Just because you wanted to have a business in Australia does not mean you can run one at will. It’s much more complicated than that, just like it is to cook up a good barbie. There are rules and regulations that you need to follow strictly. Rethinking your venture? Hold your horses and read this post first to find out what you are up against and how you can handle them. Today, we will cover all you need to know about outsourcing compliance for small businesses and compliance requirements in Australia.

  • How to Set Yourself Up for Success

    How to Set Yourself Up for Success

    How to Set Yourself Up for Success

    G'day! You've got Josh here and I've got a couple of special guests. We've got Sarah from Perfectly Beautiful. Say hey. We've got Masso, and he's starting a fantastic business around sailing in Croatia. I've also got Al here and he's had a couple of businesses in the past, and he's looking to go into his third venture. Let's talk about the biggest thing to consider when managing a business, the scariest decision in business, a tool that can help you skyrocket in the future and what business owners do to keep up with the everchanging technology. 

  • IT Solutions

    IT Solutions and useful tips on how to better your business

    Using cutting-edge business tools is the key to a successful enterprise. With an array of IT solutions available, you can choose what technologies can improve your business operations. Read on to learn more about the various IT tools you can implement in your company.

  • Ugly Apples Selling Cheap

    Ugly Apples Selling Cheap

    Is Price Your Identifier?

    Last week, we covered off on apples and oranges and how they can't be the same price.

    If you've made it clear that you've got a B-grade product and you're charging an A-grade price, that's not very fair. If you have a product that sells for $10 and you're charging $6, but there's no service and support, that's not very fair. That's when it becomes quite hard for people who are trying to compare apples and oranges.

    How is that going to work? Obviously, you can't compare apples with oranges, but this comes down to another big problem, and that's having your price as your identifier. 

  • Way to Business Success: The Importance of Being First

    Way to Business Success: The Importance of Being First

    Philadelphia is the home of the Liberty Bell and one of the largest cities in the US. But for me, the most impressive thing is how many firsts it's achieved.

  • What Are the Indicators of a Good IT Support Service?

    What Are the Indicators of a Good IT Support Service?

    Is Your IT Support Measuring Up to Your Expectations?

    Business owners in Australia always want to get their money’s worth for every decision they make. Choosing how you manage your IT concerns implies consequential costs for your business. If you opted for managed IT services over individually paid IT support jobs, you should check regularly if they’re still serving your business needs. Is it time to switch? Read on below to find out.


  • Why You Should Hire a Call Answering Service Provider for Your Business

    why you should hire a call answering service provider for your business
    Why You Should Hire a Call Answering Service Provider for Your Business

    One mode of communication that seems to be as important today as it has ever been is the telephone. When asked, most businesses would choose calling over emailing because calling gives instant results and only requires minimal technical knowledge on how to use a phone. When you email you first have to wait for the mail to get delivered to the inbox, then for the person to read it and finally answer. The person may not reply as soon as they read the email. In short, there is no instant gratification for emergency problems. For this very reason, the old school telephonic communication is not going to go away any day soon. In order to handle such communication, companies are actively outsourcing call center services.

About Dorks Delivered

When did your IT guy last pay you for downtime?


Work with a Managed IT company who can help you streamline your systems and operations management. Implementing high‐tech solutions to ensure the integrity, uptime and accountability of all internal system processes gives you the assurance that you have continuity.


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  • 360 St Pauls Terrace, Fortitude Valley QLD 4006
  • 07 3166 5465
  • 1300 85 3675 (1300 85 DORK)

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