Before, we didn’t even know what a disaster recovery plan was. Lucky for us when the floods hit and our business went underwater, we had a continuity agreement with Dorks. They had us up and running at a new location in hours instead of days. The longest wait time was for the traffic heading out of town!
Don’t Sweat Over IT Support!
Cool Down Your IT Worries with the Dollar IT Club
In Brisbane’s sweltering heat, you wouldn’t dream of going out without your sunnies and singlets—so why leave your IT support hanging? Â
At Dorks Delivered, we get that keeping your systems running smoothly isn’t a one-off dive in the pool; it’s about having the right support in place for consistent, cool performance.Â
This summer, let’s make sure your IT is as relaxed as a beach day, with comprehensive support that keeps you cool and protected!Â
The S in summer stands for security!Â
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Let's Bust Those Sizzling IT Support Myths...
- “It’s too pricey.” No worries! Spend a bit now to avoid a costly system fry-up later. It’s like applying sunscreen before hitting the beach—preventing a painful burn and keeping everything running smoothly.
- “I’m too small to be a target.” Reliable IT support isn’t just for the big leagues. Small firms can thrive with the right tech, ensuring smooth operations and quick fixes, just like a well-played beach cricket match.
- “I don’t need it if everything’s working fine.” Regular maintenance is key. It’s like checking your boat before a fishing trip—keeping everything in top shape prevents future breakdowns and downtime.
Going without IT support is like hitting the beach skinny-dipping style—it's just not on!
- Budgie Smugglers Plan: Get the essential IT support you need for as low as $1 a day—basic but reliable.Â
- Guarded Like the Great Barrier Reef: Protect your tech from digital threats with our top-notch security and support services.Â
- Quick as a Lifeguard at Bondi Beach: When tech troubles make waves, we dive right in with swift support to get you sorted faster than you can slap on sunscreen.Â
- Fits Like Your Favourite Summer Drip: Your IT plan must fit just right—whether you’re a small firm or a sprawling enterprise.Â
Slip into top-notch IT support today!
Once you go Dork,
you’ll love to have us at work!
Become a member of The Dollar IT Club for free and access WHOLESALE rates for software, hardware, and support as well our full range of business building in-person workshops and webinars.Â
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BOARD
SHORTS
Bare essentials to keep your tech covered—ideal for those just dipping their toes in.  Â
- A Dedicated Account Manager
- Maintenance, product updates, antivirus and security patching
- Remote IT support charged per hour
$30 PER ENDPOINT / MONTH
SINGLET
AND
STUBBIES
Stay cool yet sufficiently covered with essential protection—top pick!
- A Dedicated Account Manager
- Maintenance, product updates, antivirus and security patching
- Free unlimited remote IT support
$60 PER ENDPOINT / MONTH
SLIP SLOP SLAP RASHY ON
Like a rashy under the Aussie sun, this plan offers comprehensive coverage.
- Everything that’s in the Business Plan-only better!
- We’re as confident as a pro surfer at Main Beach when it comes to keeping your systems up and running. In this plan, we guarantee uptime or we pay you!*Â
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$90 PER ENDPOINT / MONTH
ROYAL
AUSTRALIAN NAVY SASR
Offers advanced protection with all sensors on alert against any suspicious activity.
- Everything that’s in the Better Business Plan.
- Your business will be fully outfitted like our elite forces and have a dedicated team to back you up.
- Up to $1M coverage for loss from ransomware attacks*Â
$120 PER ENDPOINT / MONTH
* Terms and conditions apply
Dive Into a More Proactive Approach!
Simple and Predictable
Tech support and security simplified—the Dorks way! Save up to 50% on typical hourly IT support with the flexibility to increase or decrease your spend depending on the response time you need. Have full control of your IT expenses—no unnecessary extras, no surprises that’ll make you sweat.Â
Sliding Scale Pricing
Upgrade/Downgrade your services at any time with our full suite of add-on packages which all stick to our simple pricing model. Enjoy the flexibility to tailor your IT services exactly to your needs, as easy as changing into your boardies.
Efficiency and Savings
Watch your business efficiency go up as your IT expenses go down. It’s like riding the perfect wave—smooth, effortless, and exhilarating. With our streamlined IT services, you’ll cut costs while boosting productivity, letting you focus on catching the big ones without worrying about tech troubles.
Why Wait for Relief?
Still pondering if you need an MSP? Discover how managing your tech can be as breezy as a day at the beach with The Dollar IT Club. Give us a call at 07 3166 5465 or check out our answers to Frequently Asked Questions!
Nope! The whole concept is that all of our rates are chunked into easy-to-understand amounts (as close to a dollar as possible). Our displayed rates are all paid upfront. So if a service is $1 per month, it would be $12 per year upfront. The only exception is our IT support services and up-time guarantee plans, which are purchased upfront in blocks or paid per month (more about that below).
IT support packages are available for purchase via our dashboard once you are a member. Packages start at 4 hours and are priced on a sliding scale, so they get even cheaper the more you buy. There is no expiration date, and the packages are available for as long as you are a member. If you can’t use all of your hours for some reason, you can transfer them to another member for free at any time. All prices are ex GST & per user, per month.
Is that a question? Oh, you’re asking if we charge for every second of IT support… For phone support, the entire phone call duration is counted as support time. For emails, we only start the timer AFTER we’ve read the email and start work on your issues and stop it after sending our reply. We work as fast as we can to do the job properly and put service before profit. We have strict systems to keep our employees accountable for time spent, including robust benchmarking. We record all phone calls, take screenshots of our progress and more to ensure you get what you pay for.
As Australia’s fastest-growing IT company in 2019, we grow when you grow. We know what our customers want. We do it differently. We listen! If you are not 100% satisfied with the outcome, we offer a complete refund. If you want to see something changed or a new service offering, talk to us.
Absolutely! That is if we see that you genuinely need the additional items. We are all about risk mitigation. Don’t worry though…we have some of the most competitive prices around and always ask you to get a second quote to show us so that you can compare apples with apples. If the other quote is cheaper, we will beat it by 10%. Hmmm, that sounds familiar! You can’t get a sausage here on a Saturday morning though!
Where do I begin?
Easy as!
Start with our FREE assessment and see how managing your tech can be a breeze.
Check out what our wonderful clients
have to say about us
Emma
5/5
Platinum Bags
Thanks goodness for Josh at Dorks Delivered! He has provided fantastic advice and on the job training so I can learn and implement a new CRM system, improve my website and hopefully grow my business. Great service, excellent value for money and I highly recommend.
5/5
Katie
I’ve had the pleasure of dealing with Josh in business and am always inspired not only by his professionalism and friendly manner, but especially the clever business ideas and hacks he suggests to protect my business and take advantage of opportunities. I also enjoyed being on Josh’s podcast and talking about legal tech and all things business – he has a well-rounded knowledge in business and is quite proactive in each aspect.
5/5
Claire
Dorks Delivered came into our business and completely changed the way we thought about technology. Our staff utilization is measurable and accountable with in place Key Performance Indicators. We know exactly what staff are performing. All that really matters is our bottom line, and it has never looked better!
5/5
Avon
Thanks Josh and the team at Dorks Delivered. Super helpful, super efficient and great to work with. IT guys with personality are rare to find. Thanks again Josh.
5/5
Tony
Love the Dorks tech service business – Josh and his team practise what they preach – they are dynamic professional and genuine leaders in their field.
5/5
Our Awards
WE LOVE WORKING TO THE BEST OF OUR ABILITIES AND WE LOVE THE RECOGNITION FOR THAT
2019 Fastest Growing IT Support Company in Australia
2018 Queensland Small Business Award
2017 Young Business Award
