On-Demand IT Support to
Suit Any Budget
The Dollar IT Club is a new and innovative approach to IT support where everyone from start-ups to large companies can just pay for what they need with the flexibility to quickly scale with no strings attached.
Managed IT Services Starting at A DOLLAR!
We came up with the idea around a suite of managed IT services for $1 each because a common complaint we hear from the industry is how complicated and expensive the pricing structure for IT services is. Companies often feel they are paying too much for things that they don’t need or expect more than what they are really paying for. We wanted to offer a much even simpler way of letting business owners and managers choose all the bits they WANT with none of the stuff they DON’T so they can…wait for it… actually get what they pay for!
The whole idea of IT support is to make things easier for you...
that's why our pricing is so simple!
Businesses live and die by their IT setup. Technology makes our lives easier when it works. But when it doesn’t, it makes you question why you got into business in the first place. Think of us as your peace-of-mind for hire, business-boosting, virtual fire-fighters.
UPTIME GUARANTEE MEMBERSHIP
Become a member today to access Guaranteed uptime at world-renowned rates for software, hardware, and support as well as our full range of business-building in-person workshops and webinars.
Bargain
IT Support
IT Support that includes maintenance, antivirus, program updates, security patching and a dedicated account manager. All of the stuff you need without any of the trimmings.
Business Unlimited
IT Support
Everything that you get in the Bargain IT Support plan plus a whole bunch more. Anytime you call up with any type of support issue for your business we are here to help you out remotely.
Better Business
Unlimited Support
Enjoy our premium offering that ensures everything is backed up including your uptime. We guarantee that your business will not go down and if it does we will pay you until we get it back up and running.
We'll be friends with so many benefits...
Automated Remediation
This isn’t a gimmick. We literally give you our logins to take advantage of our buying power as an IT provider and purchase software and hardware at the same rates we do, previously unavailable to the public. Cheaper than any retail store!
Wholesale Support
Save up to 50% on typical hourly IT support with the flexibility to increase or decrease your spending depending on the response time you need.
Sliding Scale Pricing
Upgrade/Downgrade your services at any time with our full suite of add-on packages which all stick to our simple pricing model.
Got questions?
We have answers!
Still not convinced? Contact us or give us a call at 07 3166 5465 or check out these Frequently Asked Questions!
Oh, no. Yeesh, wouldn’t that be a pain?! The whole concept is that all of our rates are chunked into easy-to-understand amounts (as close to a dollar as possible). Our displayed rates are all paid upfront. So if a service is $1 per month, it would be $12 per year upfront. The only exception is our IT support services and up-time guarantee plans, which are purchased upfront in blocks or paid per month (more about that below).
Absolutely! We’re here to tailor your requirements around what you need. If you have a few casual employees that only come in a couple of times a week that don’t need the same level of support as your C level executives then you shouldn’t be paying the C level prices that other IT companies push. You can pick between whatever package you require depending on the size of your business and how critical the IT requirements are of that staff member.
Is that a question? Oh, you’re impressed by the level of support you’re currently getting, totally understand!
We hear this a lot, the big thing we have found is you don’t know, what you don’t know until you know it, you know?
We are not here to destroy the relationship you have with your current IT provider but would love to be here to offer a helping hand at a price point that is fair and affordable for you. At an absolute minimum we always suggest to get a fresh set of eyes to look over some of your current and future business strategies to make sure you’re getting the most bang for your buck no matter what.
As Australia’s fastest-growing IT company in 2019, we grow when you grow. We know what our customers want. We do it differently. We listen! If you are not 100% satisfied with the outcome, we offer a complete refund. If you want to see something changed or a new service offering, talk to us.
Absolutely! That is if we see that you genuinely need the additional items. We are all about risk mitigation. Don’t worry though…we have some of the most competitive prices around and always ask you to get a second quote to show us so that you can compare apples with apples. If the other quote is cheaper, we will beat it by 10%. Hmmm, that sounds familiar! You can’t get a sausage here on a Saturday morning though!
Take Advantage of this great offer and join The Dollar IT Club for just
$1/day FREE and start saving on your IT Support instantly !
Join an exclusive club of
like-minded businesses and professionals
who value IT
Listen to what people have to say about Dorks Delivered and how we’ve helped their businesses. We have lots of great things planned to connect our members in new ways for collaboration, idea sharing and business referrals!
Our Plans to Support Your Business
| Bargain | Business | Better | ||
|---|---|---|---|---|
| Monthly Price |
$ 49.99 $ 30 |
$ 149.99 $ 60 |
$ 199.99 $ 90 |
|
| Get Started Easily | ||||
|
Maintenance |
✔ | ✔ | ✔ | |
| Antivirus | ✔ | ✔ | ✔ | |
| Program Updates | ✔ | ✔ | ✔ | |
| Security Patching | ✔ | ✔ | ✔ | |
| Dedicated Account Manager | ✔ | ✔ | ✔ | |
| Unlimited Remote Support | x | ✔ | ✔ | |
| Workstation Backups | x | x | ✔ | |
| Server Backups | x | x | ✔ | |
| Network Equipment Included | x | x | ✔ | |
| Financially Backed Uptime | x | x | ✔ | |
| Guaranteed Response Time | x | x | ✔ | |
| Dark Web Scanning and Reporting | x | x | ✔ | |
| Unlimited Onsite Support $ 30 | x | x | Optional | |
| Instant Response $ 30 | x | x | Optional | |
| Month-to-Month Contracts | ✔ | ✔ | ✔ | |
IT You Will Love To Work With
Here are some of the things we can do to help out your business
Remote Monitoring and Management
With real-time Remote Monitoring and customizable notifications, we can show you what issues are surfaced so we can quickly focus on identifying and fixing critical situations.
Automated
Remediation
We can Identify, diagnose, and fix issues – fast. Between comprehensive Monitoring, real-time Alerts, and an extensive set of Maintenance tasks, we’ll fix issues before they even become problems.
Best in class Communication
With built-in communication tools and a dedicated portal for you, we can offer better communication and insights into what we are doing to ensure you are happy with what you are getting done.
Robust Reporting
With our reports it enables you to maintain line-of-sight to your entire business performance, while also letting you dive into the details of each of your devices.
Real-time Issue Monitoring and Notifications
We remotely monitor your devices for common issues with confidence and receive notifications in real time if anything occurs.
Managed Anti-Virus/Anti-Spam
We can offer you iron-clad security at an unbeatable price and unbeatable peace of mind. If there is an alert, it goes to our centralised headquarters to be reviewed and resolved, no waiting around wondering if you are clicking the correct button
Reports
Our reporting can quickly gain insights about frequent issues, critical alerts and more. If there is an item you would like to report on, we can set up a reoccurring schedule for you to be emailed at an interval of your choosing. We can even customise them to make sure you get the most out of the information.
State of the Art Dashboards
We have granular data points that go beyond and find true business insights in our extensive analytics suite, including live dashboards designed to report information key to your business such as employee metrics and utilisation.
Patch Management
We take care of Windows Patch Management and all supported third party tools. Create regular schedules, we ensure to choose which updates to install or block, and get reports that tell you which patches are missing.
Check out what our wonderful clients
have to say about us
Emma
Before, we didn’t even know what a disaster recovery plan was. Lucky for us when the floods hit and our business went underwater, we had a continuity agreement with Dorks. They had us up and running at a new location in hours instead of days. The longest wait time was for the traffic heading out of town!
Platinum Bags
Thanks goodness for Josh at Dorks Delivered! He has provided fantastic advice and on the job training so I can learn and implement a new CRM system, improve my website and hopefully grow my business. Great service, excellent value for money and I highly recommend.
Katie
I’ve had the pleasure of dealing with Josh in business and am always inspired not only by his professionalism and friendly manner, but especially the clever business ideas and hacks he suggests to protect my business and take advantage of opportunities. I also enjoyed being on Josh’s podcast and talking about legal tech and all things business – he has a well-rounded knowledge in business and is quite proactive in each aspect.
Claire
Dorks Delivered came into our business and completely changed the way we thought about technology. Our staff utilization is measurable and accountable with in place Key Performance Indicators. We know exactly what staff are performing. All that really matters is our bottom line, and it has never looked better!
Avon
Thanks Josh and the team at Dorks Delivered. Super helpful, super efficient and great to work with. IT guys with personality are rare to find. Thanks again Josh.
Tony
Love the Dorks tech service business – Josh and his team practise what they preach – they are dynamic professional and genuine leaders in their field.
Our Awards
WE LOVE WORKING TO THE BEST OF OUR ABILITIES AND WE LOVE THE RECOGNITION FOR THAT
2019 Fastest Growing IT Support Company in Australia
2018 Queensland Small Business Award
2017 Young Business Award
