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Business Benefits of Managed IT Services

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A lot of people have brilliant ideas (usually over a few beers or wines) that they think will make something easier or will solve a problem. A lot of us out there have had that perfect idea for a startup at some point in time, but only a few could actually transform their entrepreneurial vision into a reality. While starting a business or rather an organisation is already a feat in itself, things get trickier when the company needs to cope up with the testing tides of Information technology. 

Can You Cope With the Advancements? 

Times have changed and in the modern era and online validation is the only picture that investors and stakeholders are interested in. However, businesses with limited resources often fall flat on their face, in terms of operational efficiency as they usually lack network management skills, outage detection manpower, and other solutions which concern setting up the perfect online base. This is where Managed IT Services kick in and transform the fate of most organisations that eventually rely on them.

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Managed IT Services: What, What, and When?

Before we move any further, it is important to take into account that managed IT services are expected to rise by around 12.5 percent before the end of the decade. Despite this, there are still many organisations which are unsure about Managed IT Services, precisely the nature, applications, and the existing financial and entrepreneurial benefits.

What Are Managed IT Services?

Businesses usually end up requiring IT support in order to delegate, streamline, and even monitor operations. However, a majority of smaller entrepreneurs find it hard to manage the evolving requirements as resources aren’t always at a surplus. A managed service provider (MSP) helps companies in this regard by offering dedicated solutions that can identify threats, fix issues, and even blare out warnings, if and when required. So in a nutshell, Managed IT Services are specialised solutions which are used by organisations for handling and dealing with IT-specific discrepancies.

Why Outsource IT Services?

Now you know what managed IT services do, let’s examine why they are needed. Companies that don’t take advantage of managed IT services rely extensively on break/fix services for getting the job done. The Break/Fix route meant that businesses had to be reactive and wait for problems to arise and only then would a technician be called. While this looked more like a plan that would save a lot of money, it usually resulted in a lack of scalability, coordination, and unpredictability.

With companies having to deal with digital databases, automated systems, and other IT-specific entities, the break/fix model didn’t feel like a dependable option to address the problems. This is why Managed IT Services were adopted as they were ready to function with higher stakes to look out for.

Keep This in Mind

Before beginning your companies journey into obtaining managed IT services it is important to understand when the services actually need to be implemented. The services are more about building durable relationships between the company and the concerned vendor, which eventually attracts a monthly fee. Therefore, Managed Services are extremely useful for small organisations which do not have the manpower to keep attending to issues, at regular time intervals.

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Benefits of IT Managed Services

Companies usually outsource IT services for handling the aspects of network administration, security, data backup, cloud sanity, reliability of response services, and other similar requirements. MSPs help organisations, regardless of their size and spread, to attend to each one of the mentioned issues with immediate attention, especially in the form of customised solutions.

Companies hire IT Audit consultants for getting a thorough perspective regarding the existing network security standards. What’s important to note is that regular monitoring from experienced MSPs make sure that the organization is free of cyber threats and customer data isn’t compromised. Therefore, outsourced IT Audit services are extremely important when it comes to remote monitoring of network standards, report generation, compliance assistance, correlation analysis, risk management, prevention of unauthorised network access, and equipment maintenance.

Example of Benefits

A majority of organisations who don’t use a MSP want to know the financial and entrepreneurial benefits. There are plenty of benefits, so lets take a look at what individual services into account:

Perspective 1: Network Administration

Requirements: To establish troubleshooting solutions, network maintenance, unified communications and round the clock network operations.

Benefits: MSPs offer a proactive approach which automatically ousts the IT-centric issues. However, the best thing about outsourced IT services is the cost effectiveness. Companies are also realizing that partnering with a reliable service provider definitely saves a lot of money, especially in the long run.  Another benefit of hiring MSPs is the centralised visibility where every network application and accessible solutions are brought under one roof. This eventually results in better resource allocation, better access, improved systems accessibility, and creation of reliable online access points. Lastly, there will be minimised labour costs as outsourcing allows businesses to concentrate more on human resources instead of employee training.

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Perspective 2: Data Backup and Cloud Computing

Requirements: Better administration of shareable content, information backup, prevention of accidental data loss, and easy accessibility.

Benefits: The good thing about hiring efficient Managed IT Service is that the technology on display is extremely updated. This means that there are minimal risks of data breaches and spillage. The financial aspect of this perk happens to be the fact that organisations get to experience enterprise-level technologies at highly affordable monthly rates. Another benefit is that not only data security levels are maintained; they are also amplified with Outsourced IT services at the helm. Therefore, with efficient and stringent data management standards in play, data backup and cloud computing initiatives are seamlessly handled.

Perspective 3: Response Services

Requirements: Troubleshooting support, correct diagnosis, controlled communication, and customer satisfaction.

Benefits: A company that responds almost immediately in case of an emergency is the one that succeeds and this can be made possible only if MSPs play a pivotal role. Managed IT services therefore minimise overall system downtime, offer a proactive approach towards combating system failures, and completely eliminate the technological constraints. This approach amplifies productivity and helps satiating customer satisfaction levels.

Other Benefits

MSPs offer robust backup solutions which allow companies to concentrate on other managerial aspects. The in-house IT teams, if available, can be assigned to increase productivity and develop software. Outsourcing IT services makes sure that the concerned MSP becomes familiar with the nooks and crannies of the organization. This helps improve scalability and overall project accountability.

Get a Recommendation

While Managed IT Services are much better choices as compared to hiring break/fix technicians, an organisation must be careful while zeroing in on the desired one. The best way to go about the search is to look for positive reviews, word of mouth recommendations, commitment towards scalability, and availability of proactive management tools. If you are in south-east Queensland, consider us, Dorks Delivered.

If you’re not completely sure, let a qualified Dork talk about your exact problems for free for 60 minutes. 

 

The Final Word

Managed IT services can really change your business. If implemented properly, this service can help you reduce overall cost, wasted time and stress in your business. That sounds pretty good to me!

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Kennard
02:22 28 Nov 24
I am very Satisfied with the services provided by Dorks; the teams are highly responsive and supportive.
Eleanor Swanepoel
08:38 19 Nov 24
The Dorks got me into my system after it was locked out and the device destined for landfill. Having worked with the Dorks team for 4 years, I have always found them responsive, helpful and diligent. Thoroughly recommend!
Trent Marshall
03:33 15 Nov 24
Josh and the entire Dorks team could not be any more professional, helpful, friendly and knowledgeable if they tried. Time and time again they were patient and went above and beyond to resolve numerous complicated IT issues for myself and my team, at all hours of the day and night. I recommend them to all size and scale of businesses, as no problem is too large for the Dorks! Thanks again Josh and I wish you and the team every success in work and in life.
Meg Dennis
21:27 08 Nov 24
There are very few organisations that have a service culture of going above and beyond. Josh Lewis, Dorks founder did that this week with myself and several peers, helping us through a difficult IT situation. Dorks Managed IT Services are relationship grounded, solution oriented and outcomes based. They are outstanding in their sector.
Meenakshi Vivek
06:46 08 Nov 24
I had the pleasure of speaking with Joshua from Dorks on an IT issue outside of their scope, and I couldn't be more impressed. He went above and beyond to not only resolve my problem quickly on late Friday afternoon but also was very friendly and supportive. His dedication to ensuring everything was working perfectly, truly stood out. Highly recommend Joshua Lewis @Dorks for anyone needing reliable and expert IT assistance!Thank you so much Josh!
Mark Mathews
02:16 15 Aug 24
I've been a client of Dorks Delivered for many years and for good reason! They are so easy to deal with, value for money, host and manage my website, provide office software at discounted rates, easily fix website issues etc. A seamless and easy IT company to deal and communicate with that I highly recommend for all your IT needs.
john aguiflor
03:59 05 Dec 23
Definitely a dream work place!
The Irrigation Shop
02:52 28 Nov 23
These Dorks are fantastic. Always ready to solve any problem we have. Cyber-security, hardware, even tips on marketing. Josh is always approachable and friendly, and the team are top-notch!
Rob Swanson
21:25 27 Nov 23
Dorks has helped get our company IT needs on track and streamlined. They are easily contactable when problems occur and are quick to get you back up and running!
Rimas Veselis
16:55 27 Nov 23
Always extremely helpful!
Mark Ong
02:00 27 Nov 23
The best organisation I've work with so far. All staff are hands-on and they will understand your business in order to support you the best way possible. They are the partners you need for any kind of tech solutions. I love that they are open to two-way feedback and will let you know if something is realistic or not and what is the best solution to move forward given the circumstances. It is no surprise that they come highly recommended for me.
Ben Rayner
01:28 27 Nov 23
Very happy to recommend Dorks Delivered with Teck support etc, we worked together for over 10 years and have all issues resolved promptly.Thanks Team Dorks
Tim Nelson
01:04 20 Nov 23
A refreshing company to manage my IT requirements. Over and above service, and always coming to me with new ideas and concepts
Louise Bedford
03:10 28 Aug 23
Joshua Lewis is a super star. Generous of spirit, skilled as an interviewer, and gifted with the ability to see exactly what people need - I'm sure you'll enjoy dealing with Dorks Delivered.
Dave Abbot
09:08 09 Aug 23
Absolute guns in the industry. Trustworthy reliable and brutally honest.
Tanner Anderson
07:24 04 Aug 23
Working with the team at Dorks is always a pleasure!
Bryan Nillos
00:21 03 Aug 23
Great place and great people to work with. The best MSP, value for money!
Kubrador
04:28 02 Aug 23
I strongly endorse Dorks Delivered for their outstanding Managed IT Services! With a proactive and reliable team, they provide round-the-clock support and top-notch cybersecurity, making them an invaluable partner for achieving business success.
Mark Pope
05:26 06 Jul 23
Definitely talk to Josh Lewis and the Dorks about your managed IT needs. Apart from being smart and having a great team, I have found him to be genuinely concerned about his clients, coming up with the best advice that suits their needs.
Cameron Quin
03:52 05 Jul 23
Honestly, our business wouldn't survive without them. Josh and his team just know everything and I have peace of mind when it comes to the uptime. Of my business. And they give awesome little freebies!!
Adrian Peterson
23:49 25 Apr 23
We recently transferred our I.T. needs to Dorks Delivered and they have been fantastic. The response times, ease of accessibility to them and their understanding of our needs have been brilliant. It's been a complete 180 degree shift from our previous vendor Mercury I.T. We are so pleased with the change and would happily recommend Dorks Delivered to other businesses.
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