Having a positive workplace culture is important when running a business. Without it, your business might not succeed. But how can you build positive workplace culture, especially now that most of us are working from home?
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A lot of people are talking about leadership, such as everyone needs to be a leader, if you're a good leader, you'll be better in business, etc. But I've seen a bit of a disconnect with how that works and what that actually means.
We're always told that you need to create rapport to have better customers that know, like and trust you. Today, we've got Janeen Vosper from SpeechPerfect.com to talk about rapport and how it works for your business.