Legal
Secure Support
Dorks Delivered is dedicated to providing legal services clients with the IT capability and stringent security they need, enabling them to ensure smooth-running operations. Our highly responsive in-person and remote IT support team provides reliable specialist advice – so practices can remain focused on delivering efficient solutions for their valued customers. Additionally, our technology enables organisations to access systems and data from anywhere, allowing busy professionals within the field of law mobility that keeps up with changing demands.
From managing documents and file storage to setting up your communication and billing system, our services reduce necessary in-house hardware investments while providing an efficient way of capturing cost, value, and productivity.
Communications
Streamlining Your Business
Ensuring your legal practice has the best communication tools on the market to manage your wide variety of business operations can’t be overlooked. Transitioning from in-person to remote communications can present challenges, but we’re here to help.
Many of our legal clients use our customised communication tool to provide voice calling, messaging or video conferencing from any location to help streamline your business needs. After a short setup and training period, your business will give your employees and clients a simple yet effective way to communicate without the back-and-forth of using different services.
Features:
- Combine voice/video/messaging into one tool
- Organising projects into channels
- Securely share client files
- Send business texts and receive voicemails
- AI-powered call transcription
- Virtual receptionist options to create custom routing, so clients reach the right member of your staff
- Live coaching and sentiment analysis to help you improve client support
- Encrypted to meet global compliance standards
Remote Monitoring and Management
Guaranteed Uptime or We Pay You
Our remote monitoring and management services prevent accidental data loss while safeguarding against cyber threats – all backed by an uptime guarantee. Should your business experience downtime, you’ll receive compensation from us as an assurance of quality service delivery.
Features:
- Real-time issue resolution
- A complete network management protocol
- Windows and third-party patch management
- Regular insight reports
Monitored Backup and Disaster Recovery
Secure Your Data and Prevent Catastrophe
As a specialist in data storage and backup for professionals in the legal sector, we understand the overriding importance of protecting sensitive client information. We strive to maximise security with our advanced backup and disaster recovery systems so that if your data disappears, it will be back to business as usual quickly.
Our comprehensive backup system with simple pricing provides law firms and other legal businesses peace of mind. We safeguard sensitive client information and strive to stay ahead of the curve with new advancements in the backup and recovery space.
Features:
- Fully automated backups in real-time
- Multiple copies, including offsite replication
- Incremental backups to check for data corruption
- Regular reviews and consolidation of data sources
- Swift and easy recoveries
Cybersecurity
Protect Your Clients and Business Operations
To ensure the complete protection of our clients, we proactively monitor the dark web for any compromised credentials and evaluate their current security measures to identify potential vulnerabilities. By utilising our cutting-edge technology and expertise, we provide businesses in the legal sector with comprehensive solutions that ensure privacy, security, and compliance with relevant regulations.
Features:
- One-click remediation
- A team of 24/7 threat hunters
- Persistence footholds for malware detection
- Managed antivirus prevention
- Preemptive ransomware detection
Productivity
Become a Business Efficiency Expert
Our productivity solutions don’t just have the power to propel your legal business forward, they allow you to take on a wealth of new opportunities – from extra clients and projects that maximise revenue, to supporting employees so they can reach their full potential. Together we’ll lead your enterprise down the road towards even greater success.
Features:
- A collaborative workspace
- Streamlined processes
- Analytic measurement tools
- Cloud document management
- Intelligent process automation
- Internal and external collaboration options
Time Management
Stay Up to Date
Our options can boost productivity by offering visibility and insights into how legal professionals are utilising their time and helping them maintain a healthy work-life balance. Additionally, they can provide valuable data to inform decisions, such as identifying where resources should be allocated or where processes can be optimised for improved performance.
Features:
- Accurate timekeeping and progress reports
- Automatic tracking
- Offline capabilities
- Integration with other systems
- Enhanced data privacy
Digital Marketing
Grow Your Brand
Our digital marketing tools offer various options to help your legal business establish brand awareness, credibility and trust among clients, and generate leads and conversions through automated customer experience.
Features:
- SEO assistance
- Tracking customer behaviour
- Lead generation
- Creating targeted campaigns
- Copywriting services
- Automated email marketing
Web Hosting
Hosting Prices That Won't Break the Bank
Our web hosting services offer fast, reliable, and secure hosting for legal websites with the support of our technical team. Our pricing is also the most competitive in Australia, with web hosting plans starting at a low cost.
Features:
- Australian web hosting
- Guaranteed uptime
- Website backup
- SSL certificate
- Security updates and maintenance
Cloud Solutions
Future-Proofing Your Business
Embracing the cloud can be daunting, but our team is here to assist you. With over a decade of experience managing cloud solutions for legal clients, we can offer you a range of options to ensure your legal firm is ready for the future while being cost-effective.
Features:
- Cloud architecture and enablement
- Migration services
- Custom projects
- Security strategy and enablement
