Mark Ong

Mark has a passion for solving unique and intricate problems and has almost two decades of experience in CX. Being the proud parent of a spunky 4-year-old dynamo, this whimsical individual’s life is an enchanting blend of park escapades, bedtime story extravaganzas, and playful game time antics. In his solo moments, he embarks on pint-sized restoration odysseys, tinkering with handheld consoles, reviving vintage smartphones, and perhaps even coaxing life back into other pocket-sized relics of yesteryear.