On-Demand IT Support to Suit Any Budget
The Dollar IT Club is a new and innovative approach to IT support where
everyone from start-ups to large companies can just pay for what
they need with the flexibility to quickly scale with no strings attached.
- DOLLAR CLUB MEMBERSHIP
Become a member of The Dollar IT Club to access WHOLESALE rates for software, hardware, and support as well our full range of business building in-person workshops and webinars.
- $ 1/day FREE
*while Queensland is in lockdown or 6 months from when you sign up whatever comes first
- $1 Helpdesk IT Support
Casual helpdesk support via email or phone with most issues solved within hours remotely
Per Minute / Per Business
- $1 Bargain Website Hosting
Reliable fully managed hosting with ongoing support
Per Week / Per Website
- $1 Microsoft Office 365
Premium email services that sync mail between all of your devices with added Backup, SPAM, Anti-virus and Malware Protection
Per Week / Per Inbox
- $1 Guaranteed Up-time Continuity for your business
Includes maintenance, anti-virus, program updates, security patching and a dedicated account manager
Per Day / Per Employee
We'll be friends with so many benefits...
Wholesale Software & Hardware
This isn’t a gimmick. We literally give you our logins to take advantage of our buying power as an IT provider and purchase software and hardware at the same rates we do, previously unavailable to the public. Cheaper than any retail store!
Save up to 50% on typical hourly IT support with the flexibility to increase or decrease your spend depending on the response time you need.
Sliding Scale Pricing
Upgrade/Downgrade your services at any time with our full suite of add-on packages which all stick to our simple pricing model.
We have answers!
Do we literally pay per minute, hour, month, etc. for everything?
Oh, no. Yeesh, wouldn’t that be a pain?! The whole concept is that all of our rates are chunked into easy-to-understand amounts (as close to a dollar as possible). Our displayed rates are all paid upfront. So if a service is $1 per month, it would be $12 per year upfront. The only exception is our IT support services and up-time guarantee plans, which are purchased upfront in blocks or paid per month (more about that below).
How are IT support rates calculated?
IT support packages are available for purchase via our dashboard once you are a member. Packages start at 4 hours and are priced on a sliding scale, so they get even cheaper the more you buy. There is no expiration date, and the packages are available for as long as you are a member. If you can’t use all of your hours for some reason, you can transfer them to another member for free at any time. All prices are ex GST & per user, per month.
My IT professional charges me for toilet breaks.
Is that a question? Oh, you’re asking if we charge for every second of IT support… For phone support, the entire phone call duration is counted as support time. For emails, we only start the timer AFTER we’ve read the email and start work on your issues and stop it after sending our reply. We work as fast as we can to do the job properly and put service before profit. We have strict systems to keep our employees accountable for time spent, including robust benchmarking. We record all phone calls, take screenshots of our progress and more to ensure you get what you pay for.
Do you offer refunds? What guarantee do I have?
As Australia's fastest-growing IT company in 2019, we grow when you grow. We know what our customers want. We do it differently. We listen! If you are not 100% satisfied with the outcome, we offer a complete refund. If you want to see something changed or a new service offering, talk to us.
Are you going to upsell on a bunch of things as soon as I sign up?
Absolutely! That is if we see that you genuinely need the additional items. We are all about risk mitigation. Don't worry though...we have some of the most competitive prices around and always ask you to get a second quote to show us so that you can compare apples with apples. If the other quote is cheaper, we will beat it by 10%. Hmmm, that sounds familiar! You can't get a sausage here on a Saturday morning though!
Join an exclusive club of like-minded businesses and professionals who value IT
Listen to what people have to say about Dorks Delivered and how we’ve helped
their businesses. We have lots of great things planned to connect our members in
new ways for collaboration, idea sharing and business referrals!
❤❤ Check out what our wonderful clients have to say about us ❤❤
Dorks Delivered came into our business and completely changed the way we thought about technology. Our staff utilization is measurable and accountable with in place Key Performance Indicators. We know exactly what staff are performing. All that really matters is our bottom line, and it has never looked better!
Before, we didn’t even know what a disaster recovery plan was. Lucky for us when the floods hit and our business went underwater, we had a continuity agreement with Dorks. They had us up and running at a new location in hours instead of days. The longest wait time was for the traffic heading out of town!
Wow! How do I feel about Dorks Delivered? Years ago, we had a super geeky company come in and look over our network. They were here for around 10 paid-for hours and didn’t get to the root of the problem. I’m not going to say that the other company didn’t help, but to put it in perspective, shortly after in our initial discovery session with Dorks, they fixed the problem in 15 minutes and didn’t even charge us! Made us instant customers. Now, they look after all of our businesses and help us grow into the future.
We love working to the best of our abilities and we love the recognition for that.
2018 Queensland Small Business Award
2017 Young Business Award
CHB Leader in Managed IT Customer Support