Healthcare
Custom Workflows
Starting and managing a successful medical practice is no small feat. It requires that you provide superior patient care while achieving desired clinical outcomes while collaborating with other services to ensure maximum effectiveness. But the decision doesn’t stop there: you also need an effective tool for tracking, collating and analysing data such as clinic notes, pathology results, and imaging reports – so your patients get top-notch service each time they visit.
We’re proud to be the IT consultant and managed service provider of numerous healthcare facilities in Brisbane. We understand the importance of delivering outstanding patient care and strive to provide a practice management tool to help you achieve your clinical outcomes. Our comprehensive solutions help organise, structure, and analyse all relevant data to ensure maximum efficiency.
Communications
Improve Your Processes
A reliable communication platform is critical for all healthcare businesses due to the sensitive nature of patient care.
We provide a tailored platform that is suitable for all healthcare businesses. It allows you and your team to stay connected with clients through various modes of communication, such as voice calls, messaging, and video conferencing, from any location. This offers unparalleled convenience and saves time in the long run and improves overall communication for your team and customers.
Features:
We provide a tailored platform that is suitable for all healthcare businesses. It allows you and your team to stay connected with clients through various modes of communication, such as voice calls, messaging, and video conferencing, from any location. This offers unparalleled convenience and saves time in the long run and improves overall communication for your team and customers.
Features:
- Combine voice/video/messaging into one tool
- Organising projects into channels
- Securely share client files
- Send business texts and receive voicemails
- AI-powered call transcription
- Virtual receptionist options to create custom routing, so clients reach the right member of your staff
- Live coaching and sentiment analysis to help you improve client support
- Encrypted to meet global compliance standards
Remote Monitoring and Management
Ensure Continual Care with Our Uptime Guarantee
Healthcare providers in Australia are under constant pressure to maintain high uptime for their resources, as interruptions can result in costly disruptions to patient care. Without the proper tools, monitoring these critical systems can be challenging for small businesses with limited budgets.
Our remote monitoring and management services are an inexpensive investment to help prevent failure and downtime, ensuring continuity of patient care. We understand the importance of uptime in healthcare, and that’s why we offer an uptime guarantee – if your business experiences any interruptions, we will compensate you for it. With our service, you can have peace of mind and focus on providing the best care for your patients.
Features:
Our remote monitoring and management services are an inexpensive investment to help prevent failure and downtime, ensuring continuity of patient care. We understand the importance of uptime in healthcare, and that’s why we offer an uptime guarantee – if your business experiences any interruptions, we will compensate you for it. With our service, you can have peace of mind and focus on providing the best care for your patients.
Features:
- Real-time issue resolution
- A complete network management protocol
- Windows and third-party patch management
- Regular insight reports
Monitored Backup and Disaster Recovery
Protect Your Patients' Data Safely and Securely
Healthcare businesses in Australia have unique needs regarding data storage and backup management. Along with managing patient data daily, healthcare providers are responsible for safeguarding sensitive medical information, making data security a top priority.
We have two decades of experience handling your data management needs, so our tried and tested systems can be trusted to help you mitigate disaster.
Features:
We have two decades of experience handling your data management needs, so our tried and tested systems can be trusted to help you mitigate disaster.
Features:
- Fully automated backups in real-time
- Multiple copies, including offsite replication
- Incremental backups to check for data corruption
- Regular reviews and consolidation of data sources
- Swift and easy recoveries
Cybersecurity
Protect Patient Data and Your Reputation
As a healthcare provider, protecting patient data is of the utmost importance. Cybersecurity threats can have severe consequences for your business and its patients and damage your reputation.
Our team proactively monitors potential vulnerabilities and evaluates current security measures to protect your patients’ data completely. With our cutting-edge technology and expertise, we provide comprehensive solutions that ensure patient privacy, security, and compliance with all relevant regulations, giving you peace of mind and protecting your reputation.
Features:
Our team proactively monitors potential vulnerabilities and evaluates current security measures to protect your patients’ data completely. With our cutting-edge technology and expertise, we provide comprehensive solutions that ensure patient privacy, security, and compliance with all relevant regulations, giving you peace of mind and protecting your reputation.
Features:
- One-click remediation
- A team of 24/7 threat hunters
- Persistence footholds for malware detection
- Managed antivirus prevention
- Preemptive ransomware detection
Productivity
Streamline Your Patient Care
Increasing productivity is essential for healthcare providers to remain competitive in today’s ever-changing industry. With increased productivity, businesses can increase output, drive efficiency and save time and money.
Our productivity tools can put your business on the right path to seeing more patients, increasing profitability, helping employees reach their goals, and achieving more tremendous success. By streamlining your patient care process, you can focus on delivering the best care possible to your patients.
Features:
Our productivity tools can put your business on the right path to seeing more patients, increasing profitability, helping employees reach their goals, and achieving more tremendous success. By streamlining your patient care process, you can focus on delivering the best care possible to your patients.
Features:
- A collaborative workspace
- Streamlined processes
- Analytic measurement tools
- Cloud document management
- Intelligent process automation
- Internal and external collaboration options
Time Management
Track Your Progress
Managing time effectively is a vital aspect of any business looking to improve efficiency and productivity. Our time management solutions offer a range of benefits that are well worth considering for any healthcare company.
Our options can improve productivity by providing valuable insights into how your team members are utilising their time, supporting them in achieving a balanced work-life schedule, and providing you with the data you need to make informed decisions.
Features:
Our options can improve productivity by providing valuable insights into how your team members are utilising their time, supporting them in achieving a balanced work-life schedule, and providing you with the data you need to make informed decisions.
Features:
- Accurate timekeeping and progress reports
- Automatic tracking
- Offline capabilities
- Integration with other systems
- Enhanced data privacy
Digital Marketing
Boost Your Online Presence
By utilising targeted, tailored digital marketing strategies, you can gain valuable insights into patient behaviour and preferences, and our team can assist you in doing so efficiently and cost-effectively.
Our digital marketing tools offer various options to help your healthcare business establish a solid online presence, build credibility and trust among patients, and generate leads and conversions through automated patient experiences. With our help, you can increase your online visibility and reach a more comprehensive patient audience, ultimately leading to significant growth for your business.
Features:
Our digital marketing tools offer various options to help your healthcare business establish a solid online presence, build credibility and trust among patients, and generate leads and conversions through automated patient experiences. With our help, you can increase your online visibility and reach a more comprehensive patient audience, ultimately leading to significant growth for your business.
Features:
- SEO assistance
- Tracking customer behaviour
- Lead generation
- Creating targeted campaigns
- Copywriting services
- Automated email marketing
Web Hosting
Total Hosting Options
Our web hosting plans are tailored to the specific needs of healthcare businesses, ensuring that patient information and communication remain uninterrupted. Our all-in-one hosting solution includes regular updates and maintenance to ensure compliance with industry standards and regulations. Trust us to keep your website running smoothly and securely, so you can focus on providing the best care for your patients.
Features:
Features:
- Australian web hosting
- Guaranteed uptime
- Website backup
- SSL certificate
- Security updates and maintenance
Cloud Solutions
Total Cloud Services
Our cloud migration services include a detailed assessment of your current infrastructure, a customised plan for migration, and ongoing support to ensure a smooth transition to the cloud. We understand the importance of maintaining continuity of care and will work with you to minimise disruption to your patients and staff during the migration process.
Upgrade your healthcare business with the flexibility and scalability of the cloud today.
Features:
Upgrade your healthcare business with the flexibility and scalability of the cloud today.
Features:
- Cloud architecture and enablement
- Migration services
- Custom projects
- Security strategy and enablement
Let's Make Your Business Better
Bespoke solutions for your business leveraging automation that will give you guaranteed up-time to support your clients
