Before, we didn’t even know what a disaster recovery plan was. Lucky for us when the floods hit and our business went underwater, we had a continuity agreement with Dorks. They had us up and running at a new location in hours instead of days. The longest wait time was for the traffic heading out of town!
Wow! How do I feel about Dorks Delivered? Years ago, we had a super geeky company come in and look over our network. They were here for around 10 paid-for hours and didn’t get to the root of the problem. I’m not going to say that the other company didn’t help, but to put it in perspective, shortly after in our initial discovery session with Dorks, they fixed the problem in 15 minutes and didn’t even charge us! Made us instant customers. Now, they look after all of our businesses and help us grow into the future.
Dorks Delivered came into our business and completely changed the way we thought about technology. Our staff utilization is measurable and accountable with in place Key Performance Indicators. We know exactly what staff are performing. All that really matters is our bottom line, and it has never looked better!