Small and medium-sized businesses in Australia can have all the benefits of their own IT department without the need to invest in staffing or additional infrastructure. Get in touch with us now to learn more about how we can help you achieve your organisational goals. For years, small businesses have worked with IT companies that utilise the traditional break-fix approach. If a problem occurs, a traditional IT support company would send someone out to look at it, troubleshoot it, and hopefully fix it. They would then send a bill for the time they spent solving that problem.
Learn how we can help streamline your operations and put your business at the forefront of technology. Fill out the form to connect with us.
Why Choose Managed Services Over Break-Fix?
For years, small businesses have worked with IT companies that utilise the traditional break-fix approach. If a problem occurs, a traditional IT support company would send someone out to look at it, troubleshoot it, and hopefully fix it. They would then send a bill for the time they spent solving that problem.
This approach to business IT support is reactionary—it only works for problems that have already occurred. By the time the IT technician tries to fix the problem, the company has already experienced its repercussions, such as lost data, downtime, and decreased productivity. Break-Fix IT support is also quite costly, and the nature of this model makes it difficult for businesses to calculate the cost of unforeseen problems.
At Dorks Delivered, we won’t just react to a problem. We’ll do everything we can to make sure it doesn’t occur. With managed IT support, you get 24/7 monitoring of your systems. We’ll address threats immediately as well as keep your data backed up and your systems updated.
Our team can also pinpoint small issues and address them before they do real damage to your business. We will utilise the latest technology to protect your systems from security breaches. You can trust us to deliver continuous IT support so you can focus on growing your business.
Benefits of Business IT Support
Our small business IT services allow start-ups to streamline their systems and operations management. We implement high-tech IT support solutions to ensure the integrity and uptime of your internal system processes.
With our help, you won’t have to worry about outages and other IT problems affecting business continuity. From answering phone calls to helping your team with project rollouts, we will be on hand to deliver bespoke IT support solutions when you need them the most.
To learn more about what we can do for your small business, fill out our online form.
IT Support Brisbane: Cost-Effective Option for SMEs
Technology is taking over, and small businesses need to leverage IT to compete with the big guns. However, if you own a small company or startup, you’d be going up against organisations that can afford to employ a full-time staff of experts for IT support.
A business that is still growing may find it difficult to factor in the cost of IT help into its operational expenses. It can also be hard to justify paying for IT staff salaries and new infrastructure when you don’t need as much IT support as a large organisation.
Let us help level the playing field. Outsourcing your IT support needs to our team helps you offset the initial investment costs of new technology. With our small support staff, purchase expensive software or upgrade your existing infrastructure. You also won’t have to worry about licensing fees, renting space for data centers or paying someone to train your IT support staff.
All of your IT support needs will be managed by the fastest growing MSP in Australia: Dorks Delivered. You get the perks of having your own IT team at a fraction of the cost.
Increase Productivity With IT Support Brisbane
Attempting to fix user issues, malfunctioning equipment and software glitches take your staff away from their core responsibilities. By opting for small business IT support from Dorks Delivered, you and your team can focus on your priorities and do what you’re best at. In the meantime, we’ll be in the background making sure that the IT systems you need to ensure continuous business operations are running smoothly.
We Can Partner With Your Existing IT Support Team
Have an IT problem that requires more manpower, training or technology? We can work with your in-house IT support staff, guiding them throughout unfamiliar processes and sharing their workload. Whether you need help completing IT support requests or documenting your network, you can depend on the Dorks Delivered team.
The IT Company That Growing Businesses Trust
Founded in 2002, Dorks Delivered is an award-winning managed IT firm that provides managed IT support solutions to businesses of all sizes.
Why Choose Us for Small Business IT Support?
Team of Skilled IT Support Professionals
Our team includes talented and experienced system engineers, customer service professionals, and onsite IT support specialists. Each member brings a specific skill set and a unique point of view, allowing us to tackle IT concerns from different angles and provide creative IT support solutions.
Exceptional Track Record for IT Support
Since the company was founded, we have won several industry awards including:
- CHB Leader in Managed IT Customer Support
- 2017 Young Business Award
- 2018 Queensland Small Business Award
- 2019 Fastest Growing IT Company in Australia
Business IT Support Brisbane: We Know It Like the Back of Our Hands
Our knowledge of the IT ecosystem and the ability to tailor our solutions to the needs of our clients have helped us establish an excellent reputation among Brisbane businesses. Companies across multiple industries throughout South East Queensland depend on us for IT support solutions. While we focus on providing our clients with small business IT support services, we have also worked with large organisations. These include:
- The Queensland Department of Education
- Hewlett-Packard
- Microsoft Corporation
- Autodesk, Inc.
- Cinix1
- Subway
- Blockbuster Video
- Xero
- iBodyshop
- Westfield Group
- Pita Pit
- SolidWorks
Business IT Support Brisbane: Tailor-Made Packages
Our IT support services include:
- Answering Helpdesk Calls
- Completing Support Requests
- Network Rollouts
- Onsite Repairs
- Long-Term On-Demand IT Support
- Workload Management Through Staff and Client Expansion
- End-to-End IT Support Solutions
Get a complimentary 60-minute consultation with the MSP that Brisbane businesses trust. Fill out the form and we’ll get back to you as soon as we can.
Get Started: Message Us for IT Support
Whether you require only occasional fixes or long-term small business IT support, you can trust us to deliver the ideal solution. Reach out to us today to learn more about our IT support packages. We look forward to working with you!
