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Whether you’re solo or scaling, here’s our go-to list of tools (some free, some freemium) that help you eliminate repetitive tasks, save time, and run your business more efficiently — without the bloat or overwhelm.

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Krista Ripma Intro Image - Dorks Delivered

How to Communicate With Customers

The way you communicate with your customers will have an impact on your brand. The consistent delightful communication you build with your clients can deliver customer satisfaction. To convey information and be able to receive feedback from your customers would be the most challenging part of running an entire business and If you want o make a difference in this field, you must use an authentic approach when delivering a message. Customer satisfaction is the key to business success. Maintaining a remarkable branding, consistent tone and positive language may help you in keeping your strong relationship with your clients, but most importantly, keeping your word and integrity would be the most effective way. In this episode, Krista Ripma from Authentic Audience shares some tips on how to relay your message to customers.

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Video Marketing Secrets

The Secret to Successful Video Marketing

Video Marketing Secrets

A lot of marketers who weren’t using videos in 2021 started including video in their marketing strategy for 2022. To help you get better results, we ask Cliff Coelho StoryDriven Video to share his video marketing secrets. 

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Think beyond and use your imagination

Keeping Your Business Sane With Brad Bulow

If you are running a business or thinking about starting a new one, there are things you need to consider to reach your goals. Becoming successful in any kind of industry and leaving an impact on the world is not easy. This will require an extreme amount of hard work and focus. You need to have a plan and be flexible to succeed in anything that you are passionate about. You’ve got to use your imagination, be creative and embrace the complexity of every situation. Many people start their businesses and think that when they turn on their computers and open their doors, they can begin making money not knowing that making money is much more difficult than they thought. In this episode, which is very timely, Brad Bulow shares his ideas on how to keep your business sane. 

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know your audience

Niching Your Business With Kirsty-Lee Roberts

When you open and run a business in a unique industry, it is important to differentiate yourself from the competition and win over your audience. Entrepreneurs should find a specific business niche to target a market strategy, and the broader the market, the more businesses you can serve. You should also find a niche in your industry that has unmet needs and select your target clients, define an underserved need, research customer base, create your business plan and market your business to a specific audience. The good news is, If you think of a specific product that serves one of your unique needs, it can probably be classified as a niche business idea. And in today’s episode, we’ve got Kirsty-Lee and she’s going to discuss niching the current position of Australia’s financials. 

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Covid Created Customers With Julie Bannister

Covid Created Customers With Julie Bannister

In this episode, Julie Bannister from BforB shares with us how we could take advantage of the current pandemic when we cannot do face-to-face business networking⁠—when we have to pivot, to change, and go online. As Julie puts it, it’s not the end and it doesn’t mean we won’t come out the other side of this pandemic or that we can’t also grow in this time. In fact, many members of BforB have been looking at how they can take things online, sell their product online, or do other things so that they can stay afloat in this time. Julie has been doing some special stuff with businesses for years and several different flavours. She helps businesses grow and thrive. And who wouldn’t want to grow and thrive at a time like now?

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How to Set Your Pricing With Courtney Deagon

How to Set Your Pricing With Courtney Deagon

Are your products overpriced? Does your service cost too much or too little? Most entrepreneurs will have that problem with pricing. How do we set our prices or rates? Is it what would cost us plus a percentage or do we look into the wilderness to see what our competitors have in there? Perhaps there’s a formula to doing it right. Courtney Deagon, pricing expert and the CEO of Court & Co Value Group Pty Ltd, shares with us some great tips on setting the prices of our products or the rates of our services. 

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Recession-Proofing Your Business With Warren Maris

Recession-Proofing Your Business With Warren Maris

In this episode, Warren Maris from Magnus Business Advisers and Accountants share with us how we can recession-proof our business. We talk about having a unique selling proposition, employing ‘good’ people, putting the right people in roles that are right for them, being open to change and involving people in changes, keeping only ‘good’ clients, documenting everything (from client agreements to procedures), getting off the tools, having a thirst for knowledge, and working on the important elements of business in the correct order. 

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Bob Burg and The Go-Giver

Bob Burg and The Go-Giver

Interview With Bob Burg, Author of The Go-Giver

https://www.youtube.com/watch?v=GS2jTHebvHA

In this episode, my special guest is Bob Burg. He has changed my life and the way that I do business. The Go-Giver is one of the first self-help books that I read, and it had a massive influence on me. 

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working hard

How to Set Yourself Up for Success

How to Set Yourself Up for Success

G’day! You’ve got Josh here and I’ve got a couple of special guests. We’ve got Sarah from Perfectly Beautiful. Say hey. We’ve got Masso, and he’s starting a fantastic business around sailing in Croatia. I’ve also got Al here and he’s had a couple of businesses in the past, and he’s looking to go into his third venture. Let’s talk about the biggest thing to consider when managing a business, the scariest decision in business, a tool that can help you skyrocket in the future and what business owners do to keep up with the everchanging technology. 

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10-Step IT Management Checklist

The Truth About Having Many Products and Services You Need to Know Now

Giving Consumers Lots of Options

https://www.youtube.com/watch?v=cDOoJgW1skI

One of the most amazing things about New York is the sheer amount of choice. If you’re feeling hungry, there’s a lot of options, and this is great for consumers. But what you need to realise is that each stand is only offering a few items. The hot dog stand doesn’t sell pizzas and cappuccinos; it just sells hot dogs and a few extras.

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Tips to Stop Customers From Cancelling

Tips to Stop Customers From Cancelling

Tips to Stop Customers Cancelling

As time goes on, different trends appear to emerge. One of the things that we’ve been seeing is people cancelling a lot. I’ve got someone here that I’m going to be talking to from Perfectly Beautiful. Her name’s Sarah and I’m going to be talking about if she has any customers and if she’s frustrated with them cancelling on her. So Sarah, have you ever had anyone cancel on you?

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Build Good Relationships With Clients-Dorks Delivered

Why It’s Important to Build Good Relationships With Clients

Why Not Just Do the Work and Send the Invoice?

I have been interested by the trade that seems to be starting between Canada and the US. It feels like there is a clash between the leaders running the countries as a whole and what that shows is everything is about good relationships.

 

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keep loyal customers

What Makes Your Customers Loyal

The Secret to Keeping Loyal Customerskeep loyal customers

https://www.youtube.com/watch?v=fUQOzXNNHSo

Look at this geyser. Sorry, I mean this one. That’s Old Faithful, It’s one of the most famous sites at Yellowstone national park and do you know why it’s called Old Faithful? It’s because it’s reliable. Other geological events are hard to predict, but this geyser has been erupting every 44 to 125 minutes. It’s not an exact timetable, but still, you know you’re going to get to see it when you come to the park because it’s reliable. In business, these two ideas have often gone hand in hand. Reliability and faithfulness.

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How to Outsource Customer Service for Growth

How to Outsource Customer Service for Growth

How to Outsource Customer Service for Growth

In 2019, outsourcing customer service is very popular. Outsourcing customer service has many benefits that can help your business grow. It allows you to scale up the business by concentrating on other facets, bring down costs and most importantly provide you a good quality & professional touch to your entire operation. People who are qualified to handle customers are a huge asset to every organisation. These people can be sourced online, but how do you do it?

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corporate IT solutions

How to Have a Creative Rapport With Your Customers

Running a business can stink! Some people are extroverted natural talkers, some are introverted, detail-oriented amazing workers. To have stratospheric success in business you need to articulate and able to be both, you need to be comfortable to have a CRAP with your customers. This book teaches you how to step away from your throne, out of the shadows and become the person who listens to what your customers want, delivers on the promises and do it in a way that doesn’t feel unnatural and grows your business at the same time.

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5.0
Based on 52 reviews
powered by Google
Kennard
02:22 28 Nov 24
I am very Satisfied with the services provided by Dorks; the teams are highly responsive and supportive.
Eleanor Swanepoel
08:38 19 Nov 24
The Dorks got me into my system after it was locked out and the device destined for landfill. Having worked with the Dorks team for 4 years, I have always found them responsive, helpful and diligent. Thoroughly recommend!
Trent Marshall
03:33 15 Nov 24
Josh and the entire Dorks team could not be any more professional, helpful, friendly and knowledgeable if they tried. Time and time again they were patient and went above and beyond to resolve numerous complicated IT issues for myself and my team, at all hours of the day and night. I recommend them to all size and scale of businesses, as no problem is too large for the Dorks! Thanks again Josh and I wish you and the team every success in work and in life.
Meg Dennis
21:27 08 Nov 24
There are very few organisations that have a service culture of going above and beyond. Josh Lewis, Dorks founder did that this week with myself and several peers, helping us through a difficult IT situation. Dorks Managed IT Services are relationship grounded, solution oriented and outcomes based. They are outstanding in their sector.
Meenakshi Vivek
06:46 08 Nov 24
I had the pleasure of speaking with Joshua from Dorks on an IT issue outside of their scope, and I couldn't be more impressed. He went above and beyond to not only resolve my problem quickly on late Friday afternoon but also was very friendly and supportive. His dedication to ensuring everything was working perfectly, truly stood out. Highly recommend Joshua Lewis @Dorks for anyone needing reliable and expert IT assistance!Thank you so much Josh!
Mark Mathews
02:16 15 Aug 24
I've been a client of Dorks Delivered for many years and for good reason! They are so easy to deal with, value for money, host and manage my website, provide office software at discounted rates, easily fix website issues etc. A seamless and easy IT company to deal and communicate with that I highly recommend for all your IT needs.
john aguiflor
03:59 05 Dec 23
Definitely a dream work place!
The Irrigation Shop
02:52 28 Nov 23
These Dorks are fantastic. Always ready to solve any problem we have. Cyber-security, hardware, even tips on marketing. Josh is always approachable and friendly, and the team are top-notch!
Rob Swanson
21:25 27 Nov 23
Dorks has helped get our company IT needs on track and streamlined. They are easily contactable when problems occur and are quick to get you back up and running!
Rimas Veselis
16:55 27 Nov 23
Always extremely helpful!
Mark Ong
02:00 27 Nov 23
The best organisation I've work with so far. All staff are hands-on and they will understand your business in order to support you the best way possible. They are the partners you need for any kind of tech solutions. I love that they are open to two-way feedback and will let you know if something is realistic or not and what is the best solution to move forward given the circumstances. It is no surprise that they come highly recommended for me.
Ben Rayner
01:28 27 Nov 23
Very happy to recommend Dorks Delivered with Teck support etc, we worked together for over 10 years and have all issues resolved promptly.Thanks Team Dorks
Tim Nelson
01:04 20 Nov 23
A refreshing company to manage my IT requirements. Over and above service, and always coming to me with new ideas and concepts
Louise Bedford
03:10 28 Aug 23
Joshua Lewis is a super star. Generous of spirit, skilled as an interviewer, and gifted with the ability to see exactly what people need - I'm sure you'll enjoy dealing with Dorks Delivered.
Dave Abbot
09:08 09 Aug 23
Absolute guns in the industry. Trustworthy reliable and brutally honest.
Bryan Nillos
00:21 03 Aug 23
Great place and great people to work with. The best MSP, value for money!
Kubrador
04:28 02 Aug 23
I strongly endorse Dorks Delivered for their outstanding Managed IT Services! With a proactive and reliable team, they provide round-the-clock support and top-notch cybersecurity, making them an invaluable partner for achieving business success.
Mark Pope
05:26 06 Jul 23
Definitely talk to Josh Lewis and the Dorks about your managed IT needs. Apart from being smart and having a great team, I have found him to be genuinely concerned about his clients, coming up with the best advice that suits their needs.
Cameron Quin
03:52 05 Jul 23
Honestly, our business wouldn't survive without them. Josh and his team just know everything and I have peace of mind when it comes to the uptime. Of my business. And they give awesome little freebies!!
Adrian Peterson
23:49 25 Apr 23
We recently transferred our I.T. needs to Dorks Delivered and they have been fantastic. The response times, ease of accessibility to them and their understanding of our needs have been brilliant. It's been a complete 180 degree shift from our previous vendor Mercury I.T. We are so pleased with the change and would happily recommend Dorks Delivered to other businesses.

Why Choose Us for Business Automation?

We help businesses in Brisbane and across Queensland automate processes, reduce manual tasks, and improve efficiency. With tailored automation solutions, we make technology work smarter, so you can focus on growth.

Custom solutions tailored to your business

No one-size-fits-all approaches here. We design automation strategies that fit your unique needs.

Cost-effective automation with fast ROI

Cut down on wasted time and see immediate improvements in productivity.

Ongoing support to optimise your automation

We continuously monitor and refine your automation processes to keep them running at peak efficiency.

Brisbane-based automation experts

Local specialists who understand the Australian business landscape and compliance requirements.

No lock-in automation contracts

We deliver results, not lengthy contracts. If you don’t see value, you’re free to walk away (but we’re sure you won’t want to!).

Scalable automation strategies

Whether you’re automating one task or an entire workflow, we create solutions that grow with your business.

Get a FREE Business Automation Consult!

Curious about how automation can transform your business? Let’s chat. Get a FREE Business Automation Consultation (normally $249) and discover how we can optimise your workflows and boost productivity.

Click here or ring 07 3166 5465 to claim your FREE Business Automation Consult today!

Frequently Asked Questions

What kinds of tasks can be automated
Anything repetitive! From email responses and invoicing to data entry and reporting, automation can handle countless business tasks.
No! Automation enhances human productivity by handling repetitive tasks, allowing your team to focus on high-value work.
It depends on your business needs, but many solutions can be implemented in weeks, with immediate improvements in efficiency.
Not at all! We offer scalable solutions that fit any budget, and the long-term cost savings often outweigh the initial investment.
Yes! We specialise in integrating automation tools with your existing CRM, ERP, accounting, and communication platforms.
Simply book a free consultation with us, and we’ll assess your needs and recommend the best automation solutions for your business.

Want to rub shoulders with the greats? We work with the best…