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Whether you’re solo or scaling, here’s our go-to list of tools (some free, some freemium) that help you eliminate repetitive tasks, save time, and run your business more efficiently — without the bloat or overwhelm.
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Elevate Your Business with AI Content Strategies with Isaac Alexander
Meet Isaac
Isaac Alexander is a seasoned digital marketing consultant and entrepreneur with over a decade of experience helping businesses grow through expert SEO, Google Ads, and web design strategies. As the founder of Ape-X, Isaac has worked with clients across various industries, delivering measurable results through data-driven marketing. Recently, Isaac was recognised as a finalist in Brisbane’s 2024 Young Entrepreneur Awards for his contributions to the local business community.
In the latest episode of Business Built Freedom, host Josh Lewis is joined by Isaac Alexander, a digital marketing expert with a deep appreciation for entrepreneurship and AI’s potential. Isaac offers a fresh perspective on leveraging AI tools, such as ChatGPT, to streamline content creation while maintaining authenticity and originality.
The AI Content Revolution
Isaac begins by discussing an innovative introductory service featuring a concise 15–20 minute presentation, setting the stage for further collaboration if mutual value is identified. He then explores how businesses, particularly those without dedicated writers, can harness AI to craft content that highlights their unique strengths.
This approach centres on using AI as a virtual assistant—acting more like an interviewer—enabling businesses to extract and articulate their niche expertise effectively.
Originality Meets AI
Isaac challenges the misconception that AI-generated content is unoriginal or harmful to search engine rankings. Instead, he contends that, when used thoughtfully, AI can convey a unique perspective and maintain content originality, especially in specialised fields.
Google’s evolving stance supports this, emphasising that as long as content effectively serves user intent, the method of creation—AI or human—is secondary.
AI’s Role in Enhancing Workflow
A recurring theme throughout the episode is the strategic use of AI within the content creation workflow. Isaac recommends integrating tools like ChatGPT for specific tasks, such as outlining, typo correction, and content condensation, while cautioning against treating it as a one-size-fits-all solution.
Google’s Policies and AI
Addressing concerns about AI detection and potential penalties, Isaac reassures listeners that Google’s policies prioritise user experience over content creation methods. He critiques the inaccuracies of current AI detection tools and emphasises that Google’s focus is on delivering content that aligns with user search intent, making AI-generated content flags less significant. You can read Isaac’s full article about this subject here: Does Google care about AI content? (and should you?)
Crafting Feature-rich Content
For those aiming to achieve visibility in Google’s featured snippets, Isaac provides tactical advice: use clear headings and deliver immediate answers. Combined with comprehensive keyword strategies and competitive analysis, this approach increases the likelihood of Google’s algorithm recognising and promoting the content.
Entrepreneurial Insights and Continuous Learning
Beyond AI, Isaac’s insights reflect a broader entrepreneurial philosophy. He highlights the importance of continuous learning through podcasts and online resources to stay ahead in the fast-paced tech industry. He advocates for a holistic approach to digital marketing, embracing the intersection of creativity and commerce.
Free Website and Marketing Review
Isaac mentions providing a valuable free service—a comprehensive website and marketing review—to help businesses enhance their digital presence. This initiative not only demonstrates his commitment to client growth but also serves as an educational tool for businesses eager to thrive in the digital landscape. You can request yours here: https://www.ape-x.com.au/review
Isaac Alexander’s conversation with Josh underscores the importance of blending AI with creativity and strategy to produce authentic, impactful content. As businesses increasingly turn to AI to enhance their operations, these insights offer a roadmap for implementing it effectively and ethically.
Have you ever wondered how Google works? What’s the point of the search engine? How do you get to the top? Josh was joined by Tim Nelson from TPR Media to talk about all things digital marketing.
Tim Nelson is the Digital Marketing Director of TPR Media, a full service digital agency that specialises in developing and implementing online advertising. Their team includes designers, creatives, strategy and digital specialists, right through to in-house production services that provides leading directors, producers, film crew and post-production services to produce inspiring and incredible content.
Analysis is Key
When we start working with a new client, we take a look at their business. We see what industry they’re in. We then take a look at the cost per clicks that they’re up against, and we figure out, Hey, if you’re in finance, cost per clicks can be anywhere from 20 to $150 a click, depending on where you’re in.
We look at the budget and decide what the best option would be. It could be AdWords, search engine optimisation, Facebook ads, TikTok, the list goes on. We assess the business on what their goals are, but you’ve got to be realistic as well. Not everyone knows exactly what it costs to compete. Your competitors on Google have been running this race for a lot longer than you. If you’re just approaching me saying “I want to be able to rank on Google and make sales.” There’s a bit of a process there to have a look at the lay of the land and then come back with an approach that will actually work.
Gain insights into your market, costs, and competition. Optimize your strategy with AdWords, SEO, or social media. Let us guide you towards realistic goals and outshine competitors. Elevate your business—act on a tailored plan today!
Digital Marketing Isn’t One-Size-Fits-All
It’s definitely not a cookie cutter approach. And anyone that tries to sell it like that is trying to take you for a ride. Each business is different, and the language that you use needs to be adjusted. If I’m on LinkedIn, I’m probably not on there to look at cat videos. But if I’m on Facebook, I’m probably scrolling to see what everyone’s up to, what I’ve missed out on the day. From a business perspective, how do you adapt and gear the message to your clients in the different space if you have the same person across multiple platforms.
Facebook, their ads, for example, are pushing out to profiled audiences versus Google, which is a pool campaign where you’re actually typing in what you’re looking for exactly. Tiktok has come out of essentially nowhere and taken a lot of market share from Facebook and the other social media networks because it is just absolute dopamine. You’re getting entertained every time you flick to the next video, and that’s really taking it away. It’s the final frontier of where we’re currently at of entertainment.
What To Look for In a Digital Marketing Agency
It’s establishing the outcome, what their goal is. Is it e-commerce sales? Is it new business inquiry? Is it phone calls? Then it’s a case of actually setting up the conversion tracking, which can be overlooked by some agencies. They set the ads up, they let them run. But the process of putting the conversion tracking in place actually helps the artificial intelligence that runs the ads to show what you deem a success. We’re all profiled pretty heavily by Google and Facebook through our activity.
Result Timelines
It’s certainly a question we get asked a lot. SEO does have a lot of voodoo surrounding it because we are essentially getting your website to be relevant for the keywords that will bring your business. There’s over 200 factors that will influence your rankings, but it can really be summarised down to your on-site and your off-site. On-site being your website, and that is aligning your website to be relevant for those keywords. Then the off-site is your back linking.
Back linking is really your trust and authority. So having other websites around the web, with hyperlinks pointing back to your site on topics surrounding those keywords. It’s doing that month in, month out that’s actually building the consistency and authority where Google’s bots can see that you’re consistently building these links again and again. That’s the byproduct of that, along with those other 200 factors, which load speeds, all those sorts of things, which in time gives you the increase in rankings. But it really depends on the competitiveness of the industry
One of my brothers is a plumber out west, and I ranked him onto page one of Google after about four hours of on-site work. I’ve never actually built a backlog for it. That was six years ago. He still ranks to this day since there’s no competition out there.
Whereas in the city, if you’re in the finance game, it’s going to take a while. You’re up against high PR value sites, banks, all those trusted sites that have already run this race that build that trust, and you’ve got this new domain that has nothing behind it. So Google’s biggest, first and foremost, service is to provide search results. And it needs to be relevant. The day they’re not relevant is the day they’ll lose market share
What to Do If You’re in a Competitive Industry
You can go broad or sniper when you’re going up against the big ones. We’ve worked with law firms, finance companies who are up against the big ones, and a lot of them can’t compete in budget. The cost per clicks is way too high. They can’t run the numbers that the big ones run at the chance of not diverting the leads.
We’d certainly look at more of a push campaign to a profiled audience that fits the bill of people who are looking for loans or what have you, rather than people specifically searching for it. Or you can go the very specific sniper approach. If the competition is in the city you’ve got to play on your benefits. Maybe it’s that you have free parking. Your messaging needs to be different to break down how it’s more convenient.
Craft your digital edge with our tailored strategies. From precise conversion tracking to SEO mastery, we elevate your presence. In competitive industries, we customize approaches to spotlight your unique advantages. Reach out and revolutionize your digital impact today.
Changing Your Websites Domain Name
We’ve had to cross that bridge a couple of times with people changing their domains are super strong. People want to rebrand, and that’s cool. We can certainly do it with 301 redirects from the old URL to the new one which redirect all of the trust and authority you’ve built in that original URL to the new one. It will be a dip, but it does recover.
How to Spot Red Flags with Digital Marketing Agencies
Check all of their Google reviews and read them very carefully. The big agencies that are pumping big numbers through, if they have a big sales team, be wary. I started this business with the other two directors and I still handle the clients to this day. I’m not a new person who’s an intern who’s going to be gone in three months’ time. I’m in it for the long haul and it affects my bottom line to see people leave.
Big agencies are successful for a reason because they do a good job. But I guess just be wary of the slick sales approach and look into what they’ve done already, look for examples of client success stories, call them, ask them.
Tim’s Most Influential Book
The Power of Now was a really big one for me, 10 or so years ago, which was when as a young uni student, you’re worried about the future and where it’s going to go and thinking about the past. It’s just concentrating your energy into the present moment, which allows you to accomplish a lot of things.
We want the best in our future that we’re trying to figure these things out. But truly, it’s this moment right now when you can make those differences. And doing that every day creates a brighter future. Don’t be afraid of a bit of calculated risk. We started this business in ’08 out of uni. We were young. We didn’t have children. If it went south, that’s okay, we can go and get a job. But I’m so glad I did.
What Is Business Freedom to Tim
Business freedom for me is having clients succeeding, first and foremost, and that it is having systems in place that allow everything to be trackable, accountable, and scalable, which is where Dorks Delivered have certainly helped our business out. Being in a marketing background, we’re great marketers, and as you grow, our accountant said that the hardest thing is growing. But then you need to manage the quality control as you scale. It’s having those systems in place to stop the chaos.
– Tim Nelson
How Tim Can Help You
Need digital marketing help? TPR Media build relationships with their customers to foster long-term trust so they can grow together for years to come. Visit their website and get a quote today.
When it comes to running a more efficient business, there are some things you can be doing in-house that can significantly improve your operations. Josh spoke to Greg Gunther from Your Business Momentum about one of the best days to do so – systematising your business.
Understanding your business from the inside out is vital to be as productive as possible, but have you thought about how to implement better processes through improved data collection? Josh was joined by Sean Kelly to discuss some ways to get more out of your business.
Better Customer Relationship Management With Nicholas Stankiewicz
Are you identifying your customers’ needs and making sure that you build the best customer relationship with them possible? Josh was joined by Nicholas Stankiewicz to discuss how to make sure that you can make everyone happy by building positive customer relationships.
Cloud computing is a major aspect of thousands of businesses, but there are a lot of mitigating factors that can confuse people. Josh was joined by Sayuj Nath, a cloud mitigation expert, to discuss all things to do with the cloud and how you can use it to help your operations.
Sayuj is the Principle Consultant at Slalom. In his role, he consults with businesses on strategy, technology, and business transformation regarding cloud services. (more…)
We all know we need to be effective, and we need to be efficient in business, but what is really the difference, and how do you go about creating a high performing business? Josh was joined by Mark Pope from Pragmatico to talk about how to unlock high performance business strategies.
We’re always told your network is your net worth, but how can you grow your business network? How do leaders and entrepreneurs establish good business relationships? Martin Morris from C-Sky shares tips for making good connections and improving your networking skills.(more…)
Developing a brand identity is one of the key aspects of successfully marketing yourself. Josh was joined by branding expert James Flaherty to talk about what brand identity is, what makes a strong brand, and how to find and create your brand identity. James is the Social Beast. He has over 20 years of experience in marketing and strategy in the Australian and UK markets. He specialises in the business-to-business and consumer marketing sectors where his strategies are driven by who the customer is.
Effective Email Marketing Strategy With Luke Charlton
Converting your leads into sales is one of the major ways to improve the bottom line of your business. Josh was joined by Luke Charlton from Jumpstart Your Funnel who shares how to start finding leads and how to make sure you’re getting good leads, not just lots of them.
Improving Your Business Strategy With Jason Button
Improving your business strategy is a fundamental aspect of making your business better. It helps your company stay competitive, adapt to changes in the market, and achieve its goals and objectives. Jason Buttonfrom JB Strategicis a business strategy expert who has a strong background in government and private sector experience as well as in stakeholder management. Jason joined Josh to discuss how every business can improve their strategy so they can continue to grow and succeed in the long term. (more…)
You might be wondering why customers sometimes love you and sometimes don’t. Floris Blok from Blok Business Consultingis a customer experience expert who took the time to sit down with Josh and talk about the customer journey, the customer experience, and what it all means. Read on or listen to the Business Built Freedom podcast below to learn how to improve and measure customer experience, and what to do if you feel overwhelmed. (more…)
Business Basics Grants and Business Growth Fund Program
Are you wondering how you can find grants, funding and support programs from the government to help your small business grow and succeed? You have amazing ideas and you know you can succeed in business if only you can get funding. Or your business has been growing and it’s time to expand. You can apply for a business grant or business growth funding.
A few weeks ago, Renier from VoIPstudio explained the difference between VoIP and a traditional phone system, the benefits of a cloud-based phone system, using a normal phone with VoIP, keeping your current business number when switching to VoIP, the disadvantages of VoIP, and comparing different VoIP phone systems. If you haven’t listened to that, jump onto VoIP 101 With Renier Schrenk or continue below to learn more about the things that you need to keep in mind to make sure that it does appear as if the business is as usual when your phone systems are now abroad or potentially distributed between many places.
Renier: The main thing is you want a system that moves along well that you can pack up into a laptop take it somewhere else. And with that, the whole cloud-based solution means that everything is kind of already in the cloud in one place ready to go, and you just connect to it. If someone calls up, it’s not being forwarded somewhere. It’s not going to someone’s cell phone number, it’s still going through the system, so you have all of your messages, you can have your call recording style, and you can still transfer calls as if you were in a normal office.
Understanding Different Phone Systems
There are lots of different types of VoIP and lots of types of phone systems, such as IDSN, IP PBX, VoIP systems, cloud systems, on-premise systems, hybrid systems, systems that have trunking, and SIP trunking. The list goes on. What’s the easiest way to drill it down and simplify it?
Renier: Many countries have made promises to shut down ISDN because it’s old infrastructure and it’s becoming redundant to an extent. Some countries have said that they’ll do that in 2020 and others in 2030. IP PBX is basically the same concept, but it’s a completely digital system, so that’s also still something that you have in the office, but it’s a bit more versatile.
You can also get a free PBX, for example, and you can run that from a normal PC. Even if you have a small requirement, you can use something like a Raspberry Pi to put on your little PBX on. That’s a digital system that runs through the Internet. It’s a cloud-based system that backs all of that equipment up and puts it on a server run by the cloud provider. This means you don’t have any hardware that you need to worry about. You just need to worry about your connection to that server.
That’s a pretty big difference when you think about it. Traditionally, PBX systems came with this bulky package of hardware. Businesses were paying thousands, if not tens of thousands of dollars, locked in contracts for years and years and ultimately kind of just felt like that’s the way that they had to do it.
Gain Flexibility With a Cloud System
A lot of people aren’t aware of how easy it is just to move across to a cloud system that allows you to remotely work and allows you to have a distributed office without any of that hardware. Imagine that you decide to move office from X to Y, especially if we’re looking at commercial real estate in Australia and the way that it’s working at the moment. You wonder what’s it going to cost to move everything. The beautiful thing is you can move your office two, three, or five times and there’s going to be nearly no business interruption.
Renier: Exactly right. Our team started working from home a long time ago because our very solution allows for that. So why not utilise it? And ultimately, even us as a company, we’ve saved money because we’re a company with global focus. So you need people in different places, different countries, that speak different languages. So now we can have a team member in the US, for example, which didn’t need us to buy up a property or rental property or something so that that person can have an office. You just ship hardware that they need and you’re done. Most of the things that you use already are probably cloud-based, so you might as well move your phone system too.
It definitely gives you flexibility, and it shouldn’t be something that you’re too scared about as well. It sounds like I’m spruikingVoIPstudio, but it’s just a product that we’ve come to love. We’ve tried lots of others out there, and you could probably do it yourself without having to have any other technical expertise.
Renier: Depends on the scale and how quickly you really need it. If you hustle, you can be done in a day. The main thing that takes time is migrating over to a different VoIP provider. But usually, you can have everything set up beforehand. Again, that just depends on the scope.
‘By failing to prepare, you are preparing to fail.’
– Benjamin Franklin
With VoIP, you’re not going to be up shit creek without a paddle. It’s not going to be the end of the world. It’s not going to be that hard. It’s not like you have to learn a whole bunch of other things. I’m happy to say that VoIP should have come through and done really well with us and the other businesses that we’ve been working with.
Nearly 10 years ago, Brisbane had huge floods. As an IT provider, I was asked to quickly go into Brisbane against all the rules that we’re being put in to help people remove servers and critical infrastructure. Now, the good news is for most of our customers, we didn’t have to do that because we already had the computers and other bits and pieces backed up.
The bad news is we weren’t doing phone systems. It wasn’t a part of something that we did. And VoIP definitely hadn’t really had the legs that it has now 10 years ago in Australia. And that meant that they pretty much lost their phones. They had to be on the phone to Telstra to be able to get the phones diverted to their mobiles. It was huge havoc.
Now, let’s imagine the floods happened again (hopefully, they don’t). The desk phone that you’re using, if it’s already connected to a cloud-hosted PBX system, you can just unplug that phone, take it home, plug that phone in and you’re up and running. Is that right?
Renier: Yep. And even if you hadn’t said anything up yet, go into your browser log and change whatever setting you want. Now you’re forwarding goes to wherever you need it or download the app on your smartphone. Now it’s ringing in your pocket. Download the app on your laptop, log in and you’re done. And you don’t have to contact anyone for that.
The Perfect Solution to Remote Offices
One of the things I want to talk about a cloud-based VoIP phone system is for when you’ve got a distributed office already. Let’s say you’ve got some people over in the Philippines, India, Canada, America, Australia, New Zealand, or the UK. As businesses are growing, more and more people are working from around the place. This gives them access to be within your own infrastructure, potentially available to do inbound or outbound calls to clients that are fully recorded with all the analytics injected into your CRM systems. Is that correct?
Renier: Yeah, you can definitely do that. For some businesses, they need that 24-hour coverage, either for inbound calls or for outgoing calls. Because you can have everybody on the same system, all of your data, all of your billing, everything is in one place. If there is some kind of disaster somewhere in the world, like an office somewhere either loses its connection completely due to a natural disaster or a damaged data centre, calls can be redirected to other teams in order to pick up that slack.
If you’re in a business where you have this very elastic team, it’s a fantastic option because you can go from having two people working with you to two hundred in two days and then really two minutes and then back down to two the following month.
Renier: Not all providers work the same way. Some contracts don’t always allow for such flexibility, so it’s just something to consider. But like most monthly rolling contract things, if you suddenly need someone, you add them, you pay, you move on. When you don’t need them anymore, you move them. You don’t pay for them anymore. We used to have a system where if you don’t need to use it anymore, you need to delete them. Now we’re a little bit different. If you need it in the future, instead of having to enter all of the data that you might need from scratch, you just edit that user, make any changes you need to activate them.
Monitor Your Employees, Run Your Business Efficiently
That’s pretty cool. You also can also make sure they’re all staying professional on the phone as well, right?
Renier: That’s a feature we call barging. You can barge in on the call and either just listen, whisper in so your employee can hear you, but the caller can’t. You can take over the call and make it like a three-way conference. And then at any point in time, the listener can go back to either just listening or just completely disconnect the call if they need to do. We started implementing the system, we started incorporating it ourselves. That way, you can have your Level 1 or your frontline support assisted by main support without them having to take an entire call. And they can just inject and help with little bits of information.
Cloud VoIP With Zapier Integration
A big part that a lot of VoIP providers don’t have that you should be considering when you’re looking around are the cool integrations that VoIP offer. There are so many integrations that you offer to further help any type of business improve what they do.
Renier: One of the big integrations that we did recently was Zapier. They automate things, but they do it in a very smart way. You can link to so many different devices or services.
It’s an incredibly powerful addition that definitely puts VoIP Studio above the competition by a significant magnitude.
Renier: It does it in a very simple and complex way, in a sense, because it only points and basically manages all this information.
It’s very, very cool. It means that if you don’t have an integration or you’re using sort of a very bespoke product for your CRM system, Zapier is a tool that will most likely build an integration before anyone else.
Learn more about the no-hassle VoIP phone service for business. Go toVoIPstudioor call07 3166 5465now!
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The Final Word
I hope everyone out there has got a lot more knowledge around how you can work remotely with VoIP, what to do when disaster strikes, how to integrate and use VoIP in a way that lets it be more than a phone system. I recommend that you jump straight across to VoIPstudio.com and sign up for a trial.
Renier: Yep. We don’t want a credit card. We don’t have any obligation after the trial is done. We’re reasonable people.
There’s no reason why to not try it. You can’t break anything. You’re not going to stuff it up. It’s not the end of the world. They’ve got a fantastic support team that’s going to be there to help you out.
Renier: We have a live chat and a support ticket system. Anybody that signs up will get a welcome email from us. Just reply to that and someone will be there to help as soon as we can.
Thanks, Reiner. I hope everyone learnt about the benefits of VoIP for remote workers.
If you have suggestions for new episodes, send an email to [email protected]. Stay healthy, stay good.
Need help with VoIP or other technologies for your business? Contact us and keep it business as usual with $1 tech deals.
Understanding Branding and Marketing With Susan Meier
Branding is a marketing practice by which a company creates a name or a design that is identifiable to consumers. This helps your business to be differentiated from your competitors. Your branding should leave a memorable impression on customers and it should clarify the services you offer. As an entrepreneur, your branding should also represent you and how you wish to be perceived. This is absolutely critical to your business because of its overall impact and how it can drive new business and increase brand awareness. Always remember that your company’s advertising, customer service, reputation and logo should be continuously developing to attract more consumers. In this episode, Susan Meier shares her expertise when it comes to branding and marketing strategies.
The Dorks got me into my system after it was locked out and the device destined for landfill. Having worked with the Dorks team for 4 years, I have always found them responsive, helpful and diligent. Thoroughly recommend!
Josh and the entire Dorks team could not be any more professional, helpful, friendly and knowledgeable if they tried. Time and time again they were patient and went above and beyond to resolve numerous complicated IT issues for myself and my team, at all hours of the day and night. I recommend them to all size and scale of businesses, as no problem is too large for the Dorks! Thanks again Josh and I wish you and the team every success in work and in life.
There are very few organisations that have a service culture of going above and beyond. Josh Lewis, Dorks founder did that this week with myself and several peers, helping us through a difficult IT situation. Dorks Managed IT Services are relationship grounded, solution oriented and outcomes based. They are outstanding in their sector.
I had the pleasure of speaking with Joshua from Dorks on an IT issue outside of their scope, and I couldn't be more impressed. He went above and beyond to not only resolve my problem quickly on late Friday afternoon but also was very friendly and supportive. His dedication to ensuring everything was working perfectly, truly stood out. Highly recommend Joshua Lewis @Dorks for anyone needing reliable and expert IT assistance!Thank you so much Josh!
I've been a client of Dorks Delivered for many years and for good reason! They are so easy to deal with, value for money, host and manage my website, provide office software at discounted rates, easily fix website issues etc. A seamless and easy IT company to deal and communicate with that I highly recommend for all your IT needs.
These Dorks are fantastic. Always ready to solve any problem we have. Cyber-security, hardware, even tips on marketing. Josh is always approachable and friendly, and the team are top-notch!
Dorks has helped get our company IT needs on track and streamlined. They are easily contactable when problems occur and are quick to get you back up and running!
The best organisation I've work with so far. All staff are hands-on and they will understand your business in order to support you the best way possible. They are the partners you need for any kind of tech solutions. I love that they are open to two-way feedback and will let you know if something is realistic or not and what is the best solution to move forward given the circumstances. It is no surprise that they come highly recommended for me.
Very happy to recommend Dorks Delivered with Teck support etc, we worked together for over 10 years and have all issues resolved promptly.Thanks Team Dorks
Joshua Lewis is a super star. Generous of spirit, skilled as an interviewer, and gifted with the ability to see exactly what people need - I'm sure you'll enjoy dealing with Dorks Delivered.
I strongly endorse Dorks Delivered for their outstanding Managed IT Services! With a proactive and reliable team, they provide round-the-clock support and top-notch cybersecurity, making them an invaluable partner for achieving business success.
Definitely talk to Josh Lewis and the Dorks about your managed IT needs. Apart from being smart and having a great team, I have found him to be genuinely concerned about his clients, coming up with the best advice that suits their needs.
Honestly, our business wouldn't survive without them. Josh and his team just know everything and I have peace of mind when it comes to the uptime. Of my business. And they give awesome little freebies!!
We recently transferred our I.T. needs to Dorks Delivered and they have been fantastic. The response times, ease of accessibility to them and their understanding of our needs have been brilliant. It's been a complete 180 degree shift from our previous vendor Mercury I.T. We are so pleased with the change and would happily recommend Dorks Delivered to other businesses.
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A lot of people aren’t aware of how easy it is just to move across to a cloud system that allows you to remotely work and allows you to have a distributed office without any of that hardware. Imagine that you decide to move office from X to Y, especially if we’re looking at commercial real estate in Australia and the way that it’s working at the moment. You wonder what’s it going to cost to move everything. The beautiful thing is you can move your office two, three, or five times and there’s going to be nearly no business interruption.
One of the things I want to talk about a cloud-based VoIP phone system is for when you’ve got a distributed office already. Let’s say you’ve got some people over in the Philippines, India, Canada, America, Australia, New Zealand, or the UK. As businesses are growing, more and more people are working from around the place. This gives them access to be within your own infrastructure, potentially available to do inbound or outbound calls to clients that are fully recorded with all the analytics injected into your CRM systems. Is that correct?
