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Support for your IT Company

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Whether you’re solo or scaling, here’s our go-to list of tools (some free, some freemium) that help you eliminate repetitive tasks, save time, and run your business more efficiently — without the bloat or overwhelm.

Click ‘Visit Website’ below to find out more about each app.

Network Documentation

Network Documentation

Documenting Your Client’s Networks

The firefighting that can come with IT can leave important things such as documentation on the wayside. We can help you document your client network topology, passwords, warranty information and relationships all in one neat place. This gives you a much faster onboarding time for staff and clients as well as the speed to recovery should something go wrong is increased dramatically.

 

Learn more about our network documentation service!

Long Term Partnering - Dorks Delivered

Long-term partnering with on-demand support for managing your workload through staff and client expansion

Manage Your Workload With Dorks

We know the growth pains. We have been there. We also know the benefit of putting many like-minded people who have walked different paths together to work on a problem.

 

Long-term partnership to help you manage your workload through staff and client expansion

If you need a hand to get through the tough times or want a change in lifestyle, we can help out as needed. It could be as simple as we answer the calls on a Friday for you to get a 3-day weekend with your family or maybe the manpower you need to expand your offerings. When you’re running a tight ship, let us give you the slack you need to change its course.

 

Get the support you need when you need it!

 

 

 

Tools to Speed Up Your Business Processes

Tools to Speed Up Your Business Processes

Providing You With a Plethora of Tools to Speed Up Your Processes

What separates men from animals is our fantastic ability to adapt and use tools. However, without the correct tools, you won’t get the best outcome.
We have partnered with industry leaders to ensure that we have the right tools for the job. You might not even be aware of how much easier your job could be while you are busy using a spanner instead of a socket set. That’s where our expert assistance with helping you choose the best tools for the job comes in.

 

Do you want to boost efficiency and speed up your business processes?

Helping Your Team With Project Rollouts

Helping Your Team With Project Rollouts

Helping Your Team With Project Rollouts

If you have just submitted a tender with more team than you are able to handle, we can help you through to the finish line. We have worked with local councils and the Department of Education to see through any project they have thrown at us, and we are here to help you too!

With the help of our experienced team, rest assured that you will be closing that deal in a less-stress environment.

 

Find out how we can help you with projects!

On-Call Technicians, Onsite Tech Support in Brisbane

Onsite Tech Support

Onsite Tech Support in Brisbane

If your client is a hop skip and a jump from your office, that’s awesome!

But sometimes they aren’t, and you end up spending 2 hours or more on the road for a 20-minute job. If you need more foot soldiers to help out with a problem that isn’t local or your team is already focusing on other jobs and need something done in a hurry, we got your back!

On the down‐low, we can even step in if you feel like you’re drowning on a bigger problem that turned out to be a bit more than you can chew.

 

Learn more about IT outsourcing!

 

tech support, helpdesk

Completing Support Requests

Serviceboard got you down?

We can help you get ahead to stay on top of it all! You might need us once for a network rollout or ongoing monitoring of your larger clients. Either way, we are here to lend a helping hand and ensure that you are offering the best IT support service you can to your clients.

You can even leverage our industry-leading monitoring and management suites to ensure you have full visibility of the networks that you manage. Working with the brains of many will always give you a solid direction as to the best way to resolve a client’s problem.

 

Learn more about our IT support outsourcing!

Phone Support, Helpdesk, Tech Support in Brisbane

Phone Support, Helpdesk, Tech Support in Brisbane

Answering Phone Calls

Dorks Delivered can offer a technical team to answer your phone calls in our call centre in a very professional way while integrating into your ticketing solution for client updates and basic troubleshooting. Worried that the systems that you manage are not documented enough? We can help with that also.

5.0
Based on 52 reviews
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Kennard
5 months ago
I am very Satisfied with the services provided by Dorks; the teams are highly responsive and supportive.
Eleanor Swanepoel
6 months ago
The Dorks got me into my system after it was locked out and the device destined for landfill. Having worked with the Dorks team for 4 years, I have always found them responsive, helpful and diligent. Thoroughly recommend!
Trent Marshall
6 months ago
Josh and the entire Dorks team could not be any more professional, helpful, friendly and knowledgeable if they tried. Time and time again they were patient and went above and beyond to resolve numerous complicated IT issues for myself and my team, at all hours of the day and night. I recommend them to all size and scale of businesses, as no problem is too large for the Dorks! Thanks again Josh and I wish you and the team every success in work and in life.
Meg Dennis
6 months ago
There are very few organisations that have a service culture of going above and beyond. Josh Lewis, Dorks founder did that this week with myself and several peers, helping us through a difficult IT situation. Dorks Managed IT Services are relationship grounded, solution oriented and outcomes based. They are outstanding in their sector.
Meenakshi Vivek
6 months ago
I had the pleasure of speaking with Joshua from Dorks on an IT issue outside of their scope, and I couldn't be more impressed. He went above and beyond to not only resolve my problem quickly on late Friday afternoon but also was very friendly and supportive. His dedication to ensuring everything was working perfectly, truly stood out. Highly recommend Joshua Lewis @Dorks for anyone needing reliable and expert IT assistance!Thank you so much Josh!
Mark Mathews
9 months ago
I've been a client of Dorks Delivered for many years and for good reason! They are so easy to deal with, value for money, host and manage my website, provide office software at discounted rates, easily fix website issues etc. A seamless and easy IT company to deal and communicate with that I highly recommend for all your IT needs.
john aguiflor
a year ago
Definitely a dream work place!
These Dorks are fantastic. Always ready to solve any problem we have. Cyber-security, hardware, even tips on marketing. Josh is always approachable and friendly, and the team are top-notch!
Rob Swanson
a year ago
Dorks has helped get our company IT needs on track and streamlined. They are easily contactable when problems occur and are quick to get you back up and running!
Mark Ong
a year ago
The best organisation I've work with so far. All staff are hands-on and they will understand your business in order to support you the best way possible. They are the partners you need for any kind of tech solutions. I love that they are open to two-way feedback and will let you know if something is realistic or not and what is the best solution to move forward given the circumstances. It is no surprise that they come highly recommended for me.
Ben Rayner
a year ago
Very happy to recommend Dorks Delivered with Teck support etc, we worked together for over 10 years and have all issues resolved promptly.Thanks Team Dorks
Tim Nelson
a year ago
A refreshing company to manage my IT requirements. Over and above service, and always coming to me with new ideas and concepts
Louise Bedford
a year ago
Joshua Lewis is a super star. Generous of spirit, skilled as an interviewer, and gifted with the ability to see exactly what people need - I'm sure you'll enjoy dealing with Dorks Delivered.
Dave Abbot
a year ago
Absolute guns in the industry. Trustworthy reliable and brutally honest.
Bryan Nillos
a year ago
Great place and great people to work with. The best MSP, value for money!
Kubrador
a year ago
I strongly endorse Dorks Delivered for their outstanding Managed IT Services! With a proactive and reliable team, they provide round-the-clock support and top-notch cybersecurity, making them an invaluable partner for achieving business success.
Mark Pope
a year ago
Definitely talk to Josh Lewis and the Dorks about your managed IT needs. Apart from being smart and having a great team, I have found him to be genuinely concerned about his clients, coming up with the best advice that suits their needs.
Cameron Quin
a year ago
Honestly, our business wouldn't survive without them. Josh and his team just know everything and I have peace of mind when it comes to the uptime. Of my business. And they give awesome little freebies!!
Adrian Peterson
2 years ago
We recently transferred our I.T. needs to Dorks Delivered and they have been fantastic. The response times, ease of accessibility to them and their understanding of our needs have been brilliant. It's been a complete 180 degree shift from our previous vendor Mercury I.T. We are so pleased with the change and would happily recommend Dorks Delivered to other businesses.

Why Choose Us for Business Automation?

We help businesses in Brisbane and across Queensland automate processes, reduce manual tasks, and improve efficiency. With tailored automation solutions, we make technology work smarter, so you can focus on growth.

Custom solutions tailored to your business

No one-size-fits-all approaches here. We design automation strategies that fit your unique needs.

Cost-effective automation with fast ROI

Cut down on wasted time and see immediate improvements in productivity.

Ongoing support to optimise your automation

We continuously monitor and refine your automation processes to keep them running at peak efficiency.

Brisbane-based automation experts

Local specialists who understand the Australian business landscape and compliance requirements.

No lock-in automation contracts

We deliver results, not lengthy contracts. If you don’t see value, you’re free to walk away (but we’re sure you won’t want to!).

Scalable automation strategies

Whether you’re automating one task or an entire workflow, we create solutions that grow with your business.

Get a FREE Business Automation Consult!

Curious about how automation can transform your business? Let’s chat. Get a FREE Business Automation Consultation (normally $249) and discover how we can optimise your workflows and boost productivity.

Click here or ring 07 3166 5465 to claim your FREE Business Automation Consult today!

Frequently Asked Questions

What kinds of tasks can be automated
Anything repetitive! From email responses and invoicing to data entry and reporting, automation can handle countless business tasks.
No! Automation enhances human productivity by handling repetitive tasks, allowing your team to focus on high-value work.
It depends on your business needs, but many solutions can be implemented in weeks, with immediate improvements in efficiency.
Not at all! We offer scalable solutions that fit any budget, and the long-term cost savings often outweigh the initial investment.
Yes! We specialise in integrating automation tools with your existing CRM, ERP, accounting, and communication platforms.
Simply book a free consultation with us, and we’ll assess your needs and recommend the best automation solutions for your business.

Want to rub shoulders with the greats? We work with the best…