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Business Process Outsourcing

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Whether you’re solo or scaling, here’s our go-to list of tools (some free, some freemium) that help you eliminate repetitive tasks, save time, and run your business more efficiently — without the bloat or overwhelm.

Click ‘Visit Website’ below to find out more about each app.

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Outsourcing 101 with Zsofia Banyai

intro image When a company experiences growth at a stage where it can no longer manage its internal processes, to keep up the pace, it can choose to hire another workforce to deploy its operations without interrupting the business flow. Outsourcing can free up personnel, facilities and time resources and allow companies to devote their resources to what they do well to improve their efficiency and competitiveness. While outsourcing has several advantages, it also presents other disadvantages. Outsourcing is mostly virtually that includes negotiating and signing contracts that require the involvement of legal counsel as well as daily communication with the outsourced work. To know more about this, we have Zsofia from My Processes to introduce us to the world of business outsourcing. 

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Blair Ann Verrier, Owner of Enrich Financial Solutions

Planning for Growth With Blair Ann Verrier

Blair Ann Verrier, Owner of Enrich Financial SolutionsTurning a small business into something bigger is never easy. Business growth will have a lot to do with budgeting and making sure you understand the cash that’s flowing in and flowing out. It sets the path for where you want to go. I think between learning to work on the business to grow your business and working in the business is the differentiator between the business owners that own a job and the people that own an investment. How would you manage the cash flow of your business and what would help it? In this episode, Blair Ann Verrier, a Certified Practising Accountant with over 10 years of experience in the accounting industry, shares valuable tips on planning for growth and how to become a business warrior. 

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Buying a Business in Australia With Carl Allen

Buying a Business in Australia With Carl Allen

Tips on Buying a Business

One of the advantages of buying a business in Australia is it’s less risky than starting your own. You will take over an operation that is already generating profits and that has an established customer base. You don’t have to create new procedures, systems, and policies. All you have to do is to plan for its greater improvement. However, buying a business could be costlier than starting from scratch so take the necessary steps to make sure that you are buying a profitable business. Listen to the podcast or read on. Carl Allen shares tips on buying a business, important things you should consider, and more. 

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Check your cash flow and budgeting

What to Do in a Financial Downturn With Justine Lalla

The financial crisis in business can be very challenging to deal with and navigate. Several companies have found themselves suddenly forced out of business due to liquidity problems. For business owners, it doesn’t matter how many times they try to prevent this kind of situation—it will pop up periodically due to the changes happening in the market. Businesses are seeing rough spots due to broad market factors, such as excessive debt, overpriced assets, poor financial system and other issues. When you have been building a business or managing one for a while, you have to be prepared and equipped for this kind of situation. You should be aware that the financial crisis occurs in particular industries or even in confined companies due to limiting factors. In this episode, Justine Lalla shares what to do best during a financial downturn. 

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The Business Data Revolution With Emily Ridley

The Business Data Revolution With Emily Ridley

Worldwide access to enormous and vast amounts of data has changed the business landscape. Competitive marketing depends now on knowing how to manage, process, and analyze that data. As a business owner, it is very important that you understand the path organizations which need to be taken from collecting data and how to maximizing its use.

As we all know, today’s organizations are undergoing a challenging transformation process around their technical systems. The static software platforms that might have retained, stored and processed a business’ data are no longer sustainable in the current web environment. Enterprises must need cutting-edge technology to collect big data in real-time, analyze that data, and get the information they need to stay competitive in today’s marketplace. In today’s episode, Emily Ridley shares her ideas about business data revolution.

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website redirect

How Website Redirects Work

Websites grow over time, and as you add more pages and organize your platform, you might start making changes that may include changing the names of your pages such as changing your About Me page to About Us because now you have a team. That might also mean changing the URL and the need to set up redirects. A website redirect will ensure that when someone types in or click on the original URLs, they will be redirected to the new page you set the redirection instead and that your visitors won’t end up on a 404 error page. This will keep you from losing the value of these links you’ve built and will contribute to the high-quality experience of your clients and users. For anyone who runs a website and implements a page-by-page basis, they will find something relevant for search engine optimization. In this episode, Joshua Lewis shares his insights about how website redirects work. 

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Assess your business structure

How to Restructure Your Business With Tim Wilshire

Have you ever been part of restructuring an organization? As what Heraclitus said, “The only constant in life is change.” And in this modern world, whether a complex or simple change happens, this highly affects all aspects of our daily routine. Restructuring a business is tough, and it takes a great deal of careful planning and execution but at the same time, we also need to remain adaptable to the ever-changing environment and maintain its competitiveness. Therefore, we must deal with these changes differently according to the situation. If you are considering to restructure your business or make organizational changes in the near future, there are a few things you must consider. In this episode, Tim Wilshire shares tips on how to restructure your business properly.

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The Art of Automation

Improving Your Business Process Flow With Pip Meecham

Are you handling business for a while or about to start a new one? Have you thought about the advantage of technology in your business? Whether you agree or not, we are now living in a wonderful era of advance technology. The progress we see is rapid and overwhelming. But we must also admit that whether you are an entrepreneur, a student or an employed citizen, it is very much important that you keep your self up with what’s new in this digital age. We must dedicate at least some time to become aware of new technological trends and even test driving them to prepare our business to have a competitive edge from the rest. In this episode, Pip Meecham shares her experience and insights into business process flow and how to improve it with the help of technology.

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working from home with the help of technology

Enhancing Your Business With Madeline Clift

There are always new strategies to help you maximize your success rate, whether you are just starting your business or if you have been running one for quite some time. Consistent improvements to enhance your business are critical to its success and sustainability. The few things to consider are professional development, high-quality products and services, customer support, and reliable IT support. Always remember that no matter what category your business falls in, the most important measure to consider is to provide your employees and customers with extreme value. Providing value in the lives of your customers and employees is significant when thinking about creating lasting business success. This might be challenging at first but as long as you believe in your ability and with your technological foundation, everything will work as it is. In this episode, Madeline Clift talks about the most effective ways to enhance your business. 

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Wasting money on IT support service

What Are the Indicators of a Good IT Support Service?

Is Your IT Support Measuring Up to Your Expectations?

Business owners in Australia always want to get their money’s worth for every decision they make. Choosing how you manage your IT concerns implies consequential costs for your business. If you opted for managed IT services over individually paid IT support jobs, you should check regularly if they’re still serving your business needs. Is it time to switch? Read on below to find out.

 

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Do Startups Really Need Outsourced IT Support - Dorks Delivered

Do Startups Really Need Outsourced IT Support?

Will Outsourced IT Support Make or Break Your Startup Success?

In the rapidly evolving business landscape, startups are consistently under pressure to improve their operations while ensuring the security and efficiency of their systems. A robust IT support can make all the difference. Outsourced IT support, especially from a trusted managed services provider, can offer a suite of solutions tailored for startups, from cloud services to data backup and network monitoring. These providers bring an unparalleled level of expertise and experience, helping startups navigate the complexities of technology.

Imagine just starting a new business here in Australia and your computers were suddenly attacked by aggressive ransomware. Could anyone from your team resolve this issue and prevent it from escalating and affecting all of your other valuable data? Are there really free resources that can help you avoid these IT issues day in and out? Or would it be wiser to just have outsourced IT support from a reputable IT Company? As a startup, you would want to begin your operations smoothly but with the least money spent as possible.

 

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working hard

How to Set Yourself Up for Success

How to Set Yourself Up for Success

G’day! You’ve got Josh here and I’ve got a couple of special guests. We’ve got Sarah from Perfectly Beautiful. Say hey. We’ve got Masso, and he’s starting a fantastic business around sailing in Croatia. I’ve also got Al here and he’s had a couple of businesses in the past, and he’s looking to go into his third venture. Let’s talk about the biggest thing to consider when managing a business, the scariest decision in business, a tool that can help you skyrocket in the future and what business owners do to keep up with the everchanging technology. 

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10-Step IT Management Checklist

Ugly Apples Selling Cheap

Is Price Your Identifier?

Last week, we covered off on apples and oranges and how they can’t be the same price.

If you’ve made it clear that you’ve got a B-grade product and you’re charging an A-grade price, that’s not very fair. If you have a product that sells for $10 and you’re charging $6, but there’s no service and support, that’s not very fair. That’s when it becomes quite hard for people who are trying to compare apples and oranges.

How is that going to work? Obviously, you can’t compare apples with oranges, but this comes down to another big problem, and that’s having your price as your identifier. 

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The Importance of Being First in Business

Way to Business Success: The Importance of Being First

Philadelphia is the home of the Liberty Bell and one of the largest cities in the US. But for me, the most impressive thing is how many firsts it’s achieved.

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do it yourself wooden cabinet

Doing It Yourself Could Be Killing Your Business

You Can Do It But Should You?do it yourself wooden cabinet

I come from a family of teachers and engineers. The only people that aren’t teachers or engineers are business owners, so it goes without saying that we love learning. All of us love learning and problem-solving, and we’re going to be talking today about why doing something yourself is not always the best idea. As I said, with teachers, engineers and business owners, you’ve generally walked a path where you’ve learned lots of stuff and you’ve decided, “Yeah, I can do this. I want to learn that. That’s exciting. Let’s do this. Let’s do that,” and you overextend yourself.

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The Different Types of Business Insurance in Australia

Different Types of Business Insurance in Australia

The Different Types of Business Insurance in Australia

There’s a nasty thing that no one likes to pay, but everyone has to have: insurance. You have to have it for your cars, your house, and your business. Bust what sort of business insurance is important? What should you have and what shouldn’t you have? What is over the top and what is not? 

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5.0
Based on 52 reviews
powered by Google
Kennard
02:22 28 Nov 24
I am very Satisfied with the services provided by Dorks; the teams are highly responsive and supportive.
Eleanor Swanepoel
08:38 19 Nov 24
The Dorks got me into my system after it was locked out and the device destined for landfill. Having worked with the Dorks team for 4 years, I have always found them responsive, helpful and diligent. Thoroughly recommend!
Trent Marshall
03:33 15 Nov 24
Josh and the entire Dorks team could not be any more professional, helpful, friendly and knowledgeable if they tried. Time and time again they were patient and went above and beyond to resolve numerous complicated IT issues for myself and my team, at all hours of the day and night. I recommend them to all size and scale of businesses, as no problem is too large for the Dorks! Thanks again Josh and I wish you and the team every success in work and in life.
Meg Dennis
21:27 08 Nov 24
There are very few organisations that have a service culture of going above and beyond. Josh Lewis, Dorks founder did that this week with myself and several peers, helping us through a difficult IT situation. Dorks Managed IT Services are relationship grounded, solution oriented and outcomes based. They are outstanding in their sector.
Meenakshi Vivek
06:46 08 Nov 24
I had the pleasure of speaking with Joshua from Dorks on an IT issue outside of their scope, and I couldn't be more impressed. He went above and beyond to not only resolve my problem quickly on late Friday afternoon but also was very friendly and supportive. His dedication to ensuring everything was working perfectly, truly stood out. Highly recommend Joshua Lewis @Dorks for anyone needing reliable and expert IT assistance!Thank you so much Josh!
Mark Mathews
02:16 15 Aug 24
I've been a client of Dorks Delivered for many years and for good reason! They are so easy to deal with, value for money, host and manage my website, provide office software at discounted rates, easily fix website issues etc. A seamless and easy IT company to deal and communicate with that I highly recommend for all your IT needs.
john aguiflor
03:59 05 Dec 23
Definitely a dream work place!
The Irrigation Shop
02:52 28 Nov 23
These Dorks are fantastic. Always ready to solve any problem we have. Cyber-security, hardware, even tips on marketing. Josh is always approachable and friendly, and the team are top-notch!
Rob Swanson
21:25 27 Nov 23
Dorks has helped get our company IT needs on track and streamlined. They are easily contactable when problems occur and are quick to get you back up and running!
Rimas Veselis
16:55 27 Nov 23
Always extremely helpful!
Mark Ong
02:00 27 Nov 23
The best organisation I've work with so far. All staff are hands-on and they will understand your business in order to support you the best way possible. They are the partners you need for any kind of tech solutions. I love that they are open to two-way feedback and will let you know if something is realistic or not and what is the best solution to move forward given the circumstances. It is no surprise that they come highly recommended for me.
Ben Rayner
01:28 27 Nov 23
Very happy to recommend Dorks Delivered with Teck support etc, we worked together for over 10 years and have all issues resolved promptly.Thanks Team Dorks
Tim Nelson
01:04 20 Nov 23
A refreshing company to manage my IT requirements. Over and above service, and always coming to me with new ideas and concepts
Louise Bedford
03:10 28 Aug 23
Joshua Lewis is a super star. Generous of spirit, skilled as an interviewer, and gifted with the ability to see exactly what people need - I'm sure you'll enjoy dealing with Dorks Delivered.
Dave Abbot
09:08 09 Aug 23
Absolute guns in the industry. Trustworthy reliable and brutally honest.
Bryan Nillos
00:21 03 Aug 23
Great place and great people to work with. The best MSP, value for money!
Kubrador
04:28 02 Aug 23
I strongly endorse Dorks Delivered for their outstanding Managed IT Services! With a proactive and reliable team, they provide round-the-clock support and top-notch cybersecurity, making them an invaluable partner for achieving business success.
Mark Pope
05:26 06 Jul 23
Definitely talk to Josh Lewis and the Dorks about your managed IT needs. Apart from being smart and having a great team, I have found him to be genuinely concerned about his clients, coming up with the best advice that suits their needs.
Cameron Quin
03:52 05 Jul 23
Honestly, our business wouldn't survive without them. Josh and his team just know everything and I have peace of mind when it comes to the uptime. Of my business. And they give awesome little freebies!!
Adrian Peterson
23:49 25 Apr 23
We recently transferred our I.T. needs to Dorks Delivered and they have been fantastic. The response times, ease of accessibility to them and their understanding of our needs have been brilliant. It's been a complete 180 degree shift from our previous vendor Mercury I.T. We are so pleased with the change and would happily recommend Dorks Delivered to other businesses.

Why Choose Us for Business Automation?

We help businesses in Brisbane and across Queensland automate processes, reduce manual tasks, and improve efficiency. With tailored automation solutions, we make technology work smarter, so you can focus on growth.

Custom solutions tailored to your business

No one-size-fits-all approaches here. We design automation strategies that fit your unique needs.

Cost-effective automation with fast ROI

Cut down on wasted time and see immediate improvements in productivity.

Ongoing support to optimise your automation

We continuously monitor and refine your automation processes to keep them running at peak efficiency.

Brisbane-based automation experts

Local specialists who understand the Australian business landscape and compliance requirements.

No lock-in automation contracts

We deliver results, not lengthy contracts. If you don’t see value, you’re free to walk away (but we’re sure you won’t want to!).

Scalable automation strategies

Whether you’re automating one task or an entire workflow, we create solutions that grow with your business.

Get a FREE Business Automation Consult!

Curious about how automation can transform your business? Let’s chat. Get a FREE Business Automation Consultation (normally $249) and discover how we can optimise your workflows and boost productivity.

Click here or ring 07 3166 5465 to claim your FREE Business Automation Consult today!

Frequently Asked Questions

What kinds of tasks can be automated
Anything repetitive! From email responses and invoicing to data entry and reporting, automation can handle countless business tasks.
No! Automation enhances human productivity by handling repetitive tasks, allowing your team to focus on high-value work.
It depends on your business needs, but many solutions can be implemented in weeks, with immediate improvements in efficiency.
Not at all! We offer scalable solutions that fit any budget, and the long-term cost savings often outweigh the initial investment.
Yes! We specialise in integrating automation tools with your existing CRM, ERP, accounting, and communication platforms.
Simply book a free consultation with us, and we’ll assess your needs and recommend the best automation solutions for your business.

Want to rub shoulders with the greats? We work with the best…