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IT Solutions

Looking for IT solutions to streamline your business operations? Learn more about the IT tools and processes designed to boost productivity and enhance security.

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Whether you’re solo or scaling, here’s our go-to list of tools (some free, some freemium) that help you eliminate repetitive tasks, save time, and run your business more efficiently — without the bloat or overwhelm.

Click ‘Visit Website’ below to find out more about each app.

IT solutions for business

The Best Managed IT Support Brisbane Can Provide

Acquiring the right resources is essential for every business. That is why here at Dorks Delivered, we give managed IT support Brisbane businesses need in order to accomplish their goals and maximize their profitability. It’s an option for small and medium businesses that need additional manpower for their IT infrastructure. 

A managed IT support provider is responsible for monitoring, repairing and updating their client’s IT system. Basically, clients assign the task of maintaining their IT infrastructure and solving all related problems that may arise to an external IT support provider.

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459-how-business-automation-works-and-how-you-can-make-the-most-of-it-by-dorks-delivered

How to Make the Most of Business Automation

Thinking of Ways to Boost Business Efficiency?

Like in any business, Australian entrepreneurs face the problem of having limited time with so much work to do. Luckily, there are ways to maximise the time you have while staying competitive. In this article, you will learn which common tasks can be finished quicker with automation, which ones to focus on and how business automation works in helping your company.

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Why We Love Trello | Dorks Delivered

What Is Trello and How Do You Use It

Why We Love Trello | Business Built Freedom

If you don’t like project management software like Trello and Asana, you probably just never used it properly. There are lots of different project management tools out there, and you’ve got to remember that the mileage varies. In this episode, Josh shares why we love Trello so much.

What Is Trello and How Do You Use It

We’re huge Trello fans. After mucking around with a lot of different project management tools, we found that Trello is the best, especially at their price point.

I like having a diversity between the different software packages that we use, and Trello ticks that box as well. I don’t necessarily always like buying into the same brand. Although it’s nice being in the same ecosystem, it doesn’t always pay off when they up all their prices or infrastructure goes down.

Office 365, yep. That would never go down for 9 hours during a business day in Australia. But then it does. So it’s fantastic and you’ve got to make sure that you look at project management software from a perspective of how it manages and works with your business.

How to Use Trello Effectively

One of the great things that I like about Trello is how easy it is to manage the lists and cards. You can create lists of cards, and each of those cards can then have tasks. Each of those lists can have multiple cards that you can then move between the lists.

Trello Board Example: Project Management, Kanban Board

Trello Board Example: Project Management

What is Trello best used for?

Let’s look at it like this. You’re a kid and you want 15 different things for Christmas. They all have equal value, and you want those things no matter what. Instead of having to ask for all of them, you could make a list of what the priority items are. You can have the lower priority items, maybe it’s the pencil case (I kind of wanted that because my other pencil case looked a bit dodgy, and you don’t want to be picked on at school, so you want this other cool pencil case). I know, I know, do kids even use pencils nowadays? 

Anyway, this project management software will allow you to have things of a lower priority on a separate list. When you actually get them for Christmas you can move them into another list, say, the ‘I got it from Santa’ list.

How does Trello help you improve your team dynamics?

I use project management software to manage different projects between my teams, and that works out really well. I’ve even got one that I manage with my girlfriend. You can use it for anything and everything.

The big thing is when you have a brainstorming session with the rest of your team. Even if it’s just yourself wearing different DeBono hats, thinking hats, you are able to see what tasks need to be done and to visualise what’s the most important task to be done. Set reminders and make sure that you’re kicking goals.

Trello Makes Life Easier

What Is Trello and How Do You Use It

If you know how to use Trello right, it will make your life a little bit easier. It’s not going to overtake everything, but it is definitely going to make things easier when you go, ‘Oh, I need to update that thing on the website. Who would do that? How do I know who gets that done?’ And you go, ‘I’ll put that to the web guy.’

How to Use Trello to Manage a Team

If your computers are a bit slow, you can make another project board for calling your IT department. When your IT guys come in and they do an audit and say, ‘Okay, you need to upgrade this, this, this, this and this.’ Again, you can place them on your Trello board for everything IT and see all of these different tasks that need to be done and you can set a priority on them, and you can see what stage they’re at.

Using a Trello board is not just good for you. It helps the rest of your team to be accountable.

Can You Use Trello for Free?

I can’t speak more highly of Trello. I’ve been using it for years, and I’m still on the free plan that is still servicing us as we require it. I also use another package called ConnectWise, which does a little bit more nitty-gritty technical stuff, but generally speaking, Trello is going to get you 95% of the way there.

Did you know that you can set up automations and use integrations
for better project management with Trello? 

I use Trello for our marketing teams and our sales teams, as well as for any of the other collaboration that we do with any external companies. It’s there and it does its job, and it does it well for free.

The Final Word 

I would give Trello 4.5 stars out of 5. The only thing that I would change is ultimately just allowing for a few more integrations in the free plan, but that’s just because I’m being stingy, so they have to make their money somewhere.

Anyway, I hope you’ve enjoyed this and if you have, please make sure to jump over to iTunes, send us some love and give us some feedback.

What project management software are you using? Tell us by sending an email to [email protected] I’d love to go and try that out and see how that works for us. Stay good!

 

Editor’s Note: This episode was originally published on 9th October 2019. It has been revamped and updated for accuracy and to reflect recent trends.

 

Are you looking for better team and project management processes? Contact us for custom solutions to efficiently manage your business and achieve success for less.

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IT Solution Firm - Dorks Delivered

The Fastest Growing IT Company of 2019

The Managed Service Providers (MSPs) market has been experiencing growth since 2017, according to the MSP Global Pricing Survey by Kaseya, and Dorks Delivered is proud to be the recipient of the Fastest Growing MSP of the Year award at Kaseya’s Connect IT APAC conference in Sydney recently.

 

 

 

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Information technology Australia

Why Is ‘Maturity’ Important for Information Technology in Australia?

How Mature Is Information Technology in Australia?

Information technology in Australia continues to advance each year, so finding a comprehensive cybersecurity plan can be confusing for companies. However, developing mitigation strategies is easier if you follow the Essential Eight Maturity Model from the Australian Cyber Security Centre (ACSC). The model listed three levels or types of maturity for each mitigation strategy.

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business automation solutions

Automation Solutions for Your Small Business

Automation Solutions for Your Small Business 

In Australia, there are still company owners and managers that don’t understand the importance of striking a balance between human-centric and automated processing. In order to become a world-class enterprise and succeed in your industry, it’s essential for business owners to know how business process automation solutions can streamline operations as well as achieve simplicity and digital transformation. By implementing business automation solutions, you can improve the quality and turnaround time of your services while controlling the costs for production.

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How to Make Your IT Budget Go Further Through IT business solutions

How to Make Your IT Budget Go Further Through IT business solutions

Your business, whether it’s located in Australia or anywhere around the world, relies greatly on the tools and solutions that you implement for your daily operations. Any IT company will understand the value of investing in business tools. By making use of relevant IT biz solutions, you can maximise the efficiency of your employees and improve your company’s profitability. Tech tools can help you eliminate errors and save time in accomplishing tasks, which will reflect on the number of resources that you get to save. So how can you make the most out of your IT budget?

 

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IT Technology Solutions for SMEs

6 IT Solutions for Australian SMEs You’ll Love to Try

What IT Solutions Should SMEs Implement?

To have an edge against your competitors, it is essential for you to take advantage of the different technological advances available to enterprises in Australia. Technology has greatly impacted how businesses handle their daily operations nowadays. Whether it’s to help you reach out to your customers, protect your business data or account your finances, there are many IT solutions that you can use for your business operations.

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IT security

Be Proactive in Keeping Your Smart Office Safe

How Can Your Office Become Smarter?IT security

For years, workplace environments in Australia have prioritised design upgrades over improvements in office technologies, which is partly evident through a lack of IT security planning, particularly among SMEs. Some business owners think that smart offices should only have state-of-the-art equipment, functional spaces, and other modern features. However, your vulnerability to a cyber attack becomes higher with each device or equipment connected to the Internet.

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Access Denied-5 Reasons to Choose the Zero Trust Approach

5 Reasons to Choose the Zero Trust Approach

Why Should You Opt for the Zero Trust Approach?Access Denied-5 Reasons to Choose the Zero Trust Approach

Many Australian business owners now recognise the need for a more comprehensive approach to network security. Although traditional data protection methods worked well in the past, various technological advances have made it necessary for organisations to update their existing security architecture. If you are concerned about the protection of your valuable data, choosing the zero trust approach may be ideal.

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1000+ SMBs Deal With POS Malware Without Knowing It

1000+ SMBs Deal With POS Malware Without Knowing It

How can you secure your POS system? Australian retailers can enhance their point-of-sale (POS) security by knowing the vulnerabilities of all their devices. Online criminals target POS devices because they consider them to be the weakest links in an interconnected system. Once a hacker successfully compromises the payment network, your customer data security becomes at risk since they will often steal credit card numbers and personal identification numbers (PINs).

 

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Why Your Employees Are the Biggest Threats to IT Security

Why Your Employees Are the Biggest Threats to IT Security

How Risky Is It to Have Disgruntled Workers?Why Your Employees Are the Biggest Threats to IT Security

Australian companies should pay more attention to disgruntled employees, as they pose a greater risk to IT security than third-party hackers. With the right mix of IT services and updated company policy, you should be able to curb the costly impact of insider threats. An outsourced IT service provider can be a good choice, especially because of the low number of skilled professionals in the country.

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IT System Security

4 Points You Need to Look at to Prevent an IT System Security Breach

How Can Businesses Prevent Data Breaches?IT System Security

In Australia, data breaches are not uncommon. According to reports by the Office of the Australian Information Commissioner (OAIC), there were approximately 812 data breaches in 2018 alone. This quarter, a single incident compromised the information of 10 million Aussies. The number and frequency of data breaches should be a cause for concern for all Aussie business owners—particularly those who do not have a strategy in place to protect against threats.

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5 Important Traits Quality IT Support Companies Must Have

5 Important Traits Quality IT Support Companies Must Have

5 Important Traits Quality IT Support Companies Must HaveWhat Qualities Must IT Support Companies Possess?

Having your own business in Australia or anywhere around the globe requires you to familiarise yourself with the many types of business tools and processes that you can take advantage of. Having the right set of business solutions in place can help you stay ahead of the game in the market you are in. This is also why IT support services have become very important. But how do you choose the right IT team to work with?

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Data Security and Privacy

Data Security and Privacy

Business owners in Australia should have a clear understanding of the difference between data security and data privacy so they can come up with a good network security plan. For many, the distinctions between these two terms may not be clear. Data security is the confidentiality, integrity, and availability of information and services, while data privacy involves identifying the bounds of who and what actions can be done with certain information. Data may be secure but not private at all.

 

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The Truth About Microsoft Office 365 and Your Data

Office 365 Does Not Backup Your Data So You Should

You might have Microsoft Office 365, and that’s awesome. However, Office 365 doesn’t have any backups. That’s right! Think about that for a moment. They have infrastructure backup and uptime guarantees so that you know that the systems are reliable, but if you go and delete something, you won’t necessarily have any backup in those infrastructures.

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5.0
Based on 52 reviews
powered by Google
Kennard
02:22 28 Nov 24
I am very Satisfied with the services provided by Dorks; the teams are highly responsive and supportive.
Eleanor Swanepoel
08:38 19 Nov 24
The Dorks got me into my system after it was locked out and the device destined for landfill. Having worked with the Dorks team for 4 years, I have always found them responsive, helpful and diligent. Thoroughly recommend!
Trent Marshall
03:33 15 Nov 24
Josh and the entire Dorks team could not be any more professional, helpful, friendly and knowledgeable if they tried. Time and time again they were patient and went above and beyond to resolve numerous complicated IT issues for myself and my team, at all hours of the day and night. I recommend them to all size and scale of businesses, as no problem is too large for the Dorks! Thanks again Josh and I wish you and the team every success in work and in life.
Meg Dennis
21:27 08 Nov 24
There are very few organisations that have a service culture of going above and beyond. Josh Lewis, Dorks founder did that this week with myself and several peers, helping us through a difficult IT situation. Dorks Managed IT Services are relationship grounded, solution oriented and outcomes based. They are outstanding in their sector.
Meenakshi Vivek
06:46 08 Nov 24
I had the pleasure of speaking with Joshua from Dorks on an IT issue outside of their scope, and I couldn't be more impressed. He went above and beyond to not only resolve my problem quickly on late Friday afternoon but also was very friendly and supportive. His dedication to ensuring everything was working perfectly, truly stood out. Highly recommend Joshua Lewis @Dorks for anyone needing reliable and expert IT assistance!Thank you so much Josh!
Mark Mathews
02:16 15 Aug 24
I've been a client of Dorks Delivered for many years and for good reason! They are so easy to deal with, value for money, host and manage my website, provide office software at discounted rates, easily fix website issues etc. A seamless and easy IT company to deal and communicate with that I highly recommend for all your IT needs.
john aguiflor
03:59 05 Dec 23
Definitely a dream work place!
The Irrigation Shop
02:52 28 Nov 23
These Dorks are fantastic. Always ready to solve any problem we have. Cyber-security, hardware, even tips on marketing. Josh is always approachable and friendly, and the team are top-notch!
Rob Swanson
21:25 27 Nov 23
Dorks has helped get our company IT needs on track and streamlined. They are easily contactable when problems occur and are quick to get you back up and running!
Rimas Veselis
16:55 27 Nov 23
Always extremely helpful!
Mark Ong
02:00 27 Nov 23
The best organisation I've work with so far. All staff are hands-on and they will understand your business in order to support you the best way possible. They are the partners you need for any kind of tech solutions. I love that they are open to two-way feedback and will let you know if something is realistic or not and what is the best solution to move forward given the circumstances. It is no surprise that they come highly recommended for me.
Ben Rayner
01:28 27 Nov 23
Very happy to recommend Dorks Delivered with Teck support etc, we worked together for over 10 years and have all issues resolved promptly.Thanks Team Dorks
Tim Nelson
01:04 20 Nov 23
A refreshing company to manage my IT requirements. Over and above service, and always coming to me with new ideas and concepts
Louise Bedford
03:10 28 Aug 23
Joshua Lewis is a super star. Generous of spirit, skilled as an interviewer, and gifted with the ability to see exactly what people need - I'm sure you'll enjoy dealing with Dorks Delivered.
Dave Abbot
09:08 09 Aug 23
Absolute guns in the industry. Trustworthy reliable and brutally honest.
Bryan Nillos
00:21 03 Aug 23
Great place and great people to work with. The best MSP, value for money!
Kubrador
04:28 02 Aug 23
I strongly endorse Dorks Delivered for their outstanding Managed IT Services! With a proactive and reliable team, they provide round-the-clock support and top-notch cybersecurity, making them an invaluable partner for achieving business success.
Mark Pope
05:26 06 Jul 23
Definitely talk to Josh Lewis and the Dorks about your managed IT needs. Apart from being smart and having a great team, I have found him to be genuinely concerned about his clients, coming up with the best advice that suits their needs.
Cameron Quin
03:52 05 Jul 23
Honestly, our business wouldn't survive without them. Josh and his team just know everything and I have peace of mind when it comes to the uptime. Of my business. And they give awesome little freebies!!
Adrian Peterson
23:49 25 Apr 23
We recently transferred our I.T. needs to Dorks Delivered and they have been fantastic. The response times, ease of accessibility to them and their understanding of our needs have been brilliant. It's been a complete 180 degree shift from our previous vendor Mercury I.T. We are so pleased with the change and would happily recommend Dorks Delivered to other businesses.

Why Choose Us for Business Automation?

We help businesses in Brisbane and across Queensland automate processes, reduce manual tasks, and improve efficiency. With tailored automation solutions, we make technology work smarter, so you can focus on growth.

Custom solutions tailored to your business

No one-size-fits-all approaches here. We design automation strategies that fit your unique needs.

Cost-effective automation with fast ROI

Cut down on wasted time and see immediate improvements in productivity.

Ongoing support to optimise your automation

We continuously monitor and refine your automation processes to keep them running at peak efficiency.

Brisbane-based automation experts

Local specialists who understand the Australian business landscape and compliance requirements.

No lock-in automation contracts

We deliver results, not lengthy contracts. If you don’t see value, you’re free to walk away (but we’re sure you won’t want to!).

Scalable automation strategies

Whether you’re automating one task or an entire workflow, we create solutions that grow with your business.

Get a FREE Business Automation Consult!

Curious about how automation can transform your business? Let’s chat. Get a FREE Business Automation Consultation (normally $249) and discover how we can optimise your workflows and boost productivity.

Click here or ring 07 3166 5465 to claim your FREE Business Automation Consult today!

Frequently Asked Questions

What kinds of tasks can be automated
Anything repetitive! From email responses and invoicing to data entry and reporting, automation can handle countless business tasks.
No! Automation enhances human productivity by handling repetitive tasks, allowing your team to focus on high-value work.
It depends on your business needs, but many solutions can be implemented in weeks, with immediate improvements in efficiency.
Not at all! We offer scalable solutions that fit any budget, and the long-term cost savings often outweigh the initial investment.
Yes! We specialise in integrating automation tools with your existing CRM, ERP, accounting, and communication platforms.
Simply book a free consultation with us, and we’ll assess your needs and recommend the best automation solutions for your business.

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