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IT Solutions

Looking for IT solutions to streamline your business operations? Learn more about the IT tools and processes designed to boost productivity and enhance security.

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Whether you’re solo or scaling, here’s our go-to list of tools (some free, some freemium) that help you eliminate repetitive tasks, save time, and run your business more efficiently — without the bloat or overwhelm.

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IT companies

Security Through Obscurity Is No Security at All

Security Is Everything

A little while ago, I started thinking about how far the world has come and going back into the days of my first job (Yep. Many, many moons ago at Jaycar). I was thinking about how many people paid and their PIN number was on the back of their credit card or on the back of their key card. I thought, oh my goodness, that’s not even obscurity. That’s not security at all. You might as well use a chisel to lock your door. It doesn’t make any sense.

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What Is Penetration Testing and Why It Matters

What Is Penetration Testing and Why It Matters

Why You Need Ethical Hacking?What Is Penetration Testing and Why It Matters

Due to the increasing number of cyber-attacks such as credential stuffing and malware, there is no reason for any company in Australia to ignore the importance of network penetration testing. Otherwise known as ethical hacking, penetration testing involves routine inspection of computer and network systems. Using this method, companies can discover any IT infrastructure vulnerabilities that cybercriminals could exploit.

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Technology for Employee Training

Technology for Employee Training

In today’s fast-paced business world, employee training has become more crucial than ever. And when it comes to optimising training programs, technology plays a pivotal role. In this blog post, we will explore the transformative impact of technology on employee training programs, from interactive learning platforms to virtual reality simulations. Discover how incorporating technology can enhance engagement, knowledge retention, and overall training effectiveness, leading to empowered and skilled employees who drive business success. (more…)

Can You Handle the Real Cost of a Cyber Attack

Can You Handle the Real Cost of a Cyber Attack?

Can SMBs Handle the Real Cost of a Cyber Attack?

Aussie SMBs are moving toward cloud computing because of the many benefits it provides. Reduced IT costs, scalability of operations and storage as well as increased collaboration are just a few examples. However, with advances in IT come new risks. To keep up with the changes in the IT landscape, attackers are becoming more sophisticated, and the threat environment continues to evolve. Small and medium-sized businesses that have adopted novel IT processes without updating their cybersecurity measures may find themselves victims ill-prepared to prevent a cyber attack.

 

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What Is Better Than Just Having a Good Password

https://www.youtube.com/watch?v=xxYk4IOsM3Q

In Quebec, a lot of people are bilingual. There are plenty of French and English signs everywhere. I’ve always thought that having a second language would be fantastic, and it’s the same for cybersecurity.

Two-Factor Authentication

Having a second step in IT security is always smart. That’s why I always recommend having a two-factor authentication system. You might be asking, ‘What’s all this in non-geek talk, Josh?’ Now, for most systems you access, you just need to have a username and a password. If you have a good password security policy—that is you’ve got specials characters, uppercase, and lowercase—then it’s okay for Facebook or your personal email. However, if you’re dealing with banks or your company’s data, it’s good to have an extra step.

How Some Banks Secure Our Data Years Ago

A few years back, many banks sent out a small piece of hardware, which was all you needed to log in. It generated a random code that you would need to type in or something with a USB stick that you just pop into your system. There were similar systems for computers where you needed a physical thing to plug in beforehand before you could log in. Nowadays, most people carry around a smartphone, so they’ve utilised that. We use our smartphone in a two-factor authentication setup.

The Final Word

If you’re not doing this for your key business systems, it’s definitely worth having a think about. It’s very simple to put in, and ultimately, it means that other people would have to have your smartphone as well as your username and password to access your account, making things very hard for a hacker. Traditionally, if you just had a key logger, they could have just jumped into your system, so it’s something to think about. Give me a shout out if you want to know more about it and how to achieve it.

 

Editor’s Note: This episode was originally published on 28th May 2019. It has been revamped and updated for accuracy and to reflect recent trends.

 

Contact us for a free hack assessment and custom security solutions to protect your business and help you achieve success for less.

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business strategy meeting

How to Optimise Your IT Outsourcing Strategy

business strategy meetingNeed Help With IT Management?

Several businesses in Australia of various size have started exploring IT outsourcing. Business owners and managers can cut down operation costs but still get the services that they need. It is cost-effective, but to optimise your IT outsourcing strategy, there are certain things that you should consider, such as the capacity and needs of your business.

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benefits of renewable energy

3 Awesome Benefits of Renewable Energy Projects

3 Awesome Benefits of Renewable Energy Projectsbenefits of renewable energy

https://www.youtube.com/watch?v=s6g7v5BG9dk

The Hoover Dam produces an average of 4 billion kilowatt-hours per year in hydroelectric power. That’s enough to run entire countries like Jamaica or Botswana, and recent reports coming out of Australia is that we’re actually exceeding our targets for renewable energy. 

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Steps to Data Loss Prevention

7 Fundamental Steps to Protect Your Valuable Data

A Progressive Approach to Data Loss PreventionSteps to Data Loss Prevention

It’s not only large Australian enterprises that should worry about data loss prevention. Even SMBs become a target of hackers worldwide. Additionally, data theft is a bigger problem now more than ever, so data loss prevention should be a major concern of everyone. If you own or run a business in Brisbane or other parts of Queensland, make sure you have a data loss prevention plan. Here are the steps to ensure that your business information is secure and you have a backup.

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in-house IT team meeting

The Right IT Support for Your Business

in-house IT team meetingNeed Experts to Handle Your IT Systems?

In Australia, automated systems and digital databases have become essential to the day-to-day operations of businesses. However, not all organisations have the resources and skilled workers needed to take on IT management problems. This is where IT outsourcing comes in. By outsourcing IT management needs, business owners can increase their efficiency and competitiveness while having the time to focus on their core business. It allows businesses of all sizes to grow without major risk or investment.

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IT Support Companies and Services for Your Organisation

IT Support Companies and Services for Your Organisation

When to Hire IT Specialists?

More and more Australian businesses are discovering the importance of IT to their overall business success. Evolving technology presents new opportunities to boost efficiency, productivity, and profitability. However, leveraging innovative IT support and services that deliver value can be challenging for your business. This is especially true if you don’t have enough human resources.

 

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do it yourself wooden cabinet

Doing It Yourself Could Be Killing Your Business

You Can Do It But Should You?do it yourself wooden cabinet

I come from a family of teachers and engineers. The only people that aren’t teachers or engineers are business owners, so it goes without saying that we love learning. All of us love learning and problem-solving, and we’re going to be talking today about why doing something yourself is not always the best idea. As I said, with teachers, engineers and business owners, you’ve generally walked a path where you’ve learned lots of stuff and you’ve decided, “Yeah, I can do this. I want to learn that. That’s exciting. Let’s do this. Let’s do that,” and you overextend yourself.

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The Truth About IT Outsourcing Companies

The Truth About IT Outsourcing Companies

Have You Considered Outsourcing IT System Management?

From big international companies to small or medium enterprises based in Australia, outsourcing work has become an efficient part of business processes. Tapping the skills of remote employees has never been more convenient. Many skills are arising as much as there are skills that are dethroned. One of the most common business strategies these days is IT outsourcing.

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zero trust network security model

The Zero Trust Network Security Model

What Makes Zero Trust Different From Older Approaches?zero trust network security model

Australian business owners who are concerned about the security and privacy of their data should consider updating their security architecture to the zero trust network security model. While traditional approaches to protecting data have worked well in the past, advances in technology and the increasing sophistication of hackers have created a need for a more holistic and comprehensive approach to security. 

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windows 7 startup screen

How to Prepare for Windows 7 End of Life

How to Prepare for Windows 7 End of Lifewindows 7 startup screen

https://www.youtube.com/watch?v=NvOb6f4XjRk

There’s a very important date to keep in mind if you’re running Windows 7 desktops. We’re already in the extended grace period, and now we’re going to be no longer having that as an option next year. So, get onto Windows 10 systems. If you do want to continue using a Windows 7 system for your business, continue reading. 

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3 Reasons to Schedule an IT Infrastructure Audit

3 Reasons to Schedule an IT Infrastructure Audit

Why Do You Need an IT Infrastructure Audit?

It’s hard to find any Aussie organisation or business that isn’t connected to the Internet. With the world being as globalised and connected as it is today, it has actually become difficult for companies to find long-standing success in business without relying on the conveniences and advantages it delivers. In this connected world, we need IT infrastructure audit professionals to make sure that it works as usual.

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cybersecurity visibility for your organisation

The Meaning of Cybersecurity Visibility

cybersecurity visibility for your organisationDoes Your Organisation Have Cybersecurity Visibility?

Cybersecurity visibility is a word that usually comes up in the information security scene in Australia these days. Whether you’re a business owner or a leader, you should look at and understand what is happening inside your network to protect your company data and your reputation. With the right and enough cybersecurity visibility, you know who is accessing what data at a particular time and how people are accessing this data.

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5.0
Based on 52 reviews
powered by Google
Kennard
02:22 28 Nov 24
I am very Satisfied with the services provided by Dorks; the teams are highly responsive and supportive.
Eleanor Swanepoel
08:38 19 Nov 24
The Dorks got me into my system after it was locked out and the device destined for landfill. Having worked with the Dorks team for 4 years, I have always found them responsive, helpful and diligent. Thoroughly recommend!
Trent Marshall
03:33 15 Nov 24
Josh and the entire Dorks team could not be any more professional, helpful, friendly and knowledgeable if they tried. Time and time again they were patient and went above and beyond to resolve numerous complicated IT issues for myself and my team, at all hours of the day and night. I recommend them to all size and scale of businesses, as no problem is too large for the Dorks! Thanks again Josh and I wish you and the team every success in work and in life.
Meg Dennis
21:27 08 Nov 24
There are very few organisations that have a service culture of going above and beyond. Josh Lewis, Dorks founder did that this week with myself and several peers, helping us through a difficult IT situation. Dorks Managed IT Services are relationship grounded, solution oriented and outcomes based. They are outstanding in their sector.
Meenakshi Vivek
06:46 08 Nov 24
I had the pleasure of speaking with Joshua from Dorks on an IT issue outside of their scope, and I couldn't be more impressed. He went above and beyond to not only resolve my problem quickly on late Friday afternoon but also was very friendly and supportive. His dedication to ensuring everything was working perfectly, truly stood out. Highly recommend Joshua Lewis @Dorks for anyone needing reliable and expert IT assistance!Thank you so much Josh!
Mark Mathews
02:16 15 Aug 24
I've been a client of Dorks Delivered for many years and for good reason! They are so easy to deal with, value for money, host and manage my website, provide office software at discounted rates, easily fix website issues etc. A seamless and easy IT company to deal and communicate with that I highly recommend for all your IT needs.
john aguiflor
03:59 05 Dec 23
Definitely a dream work place!
The Irrigation Shop
02:52 28 Nov 23
These Dorks are fantastic. Always ready to solve any problem we have. Cyber-security, hardware, even tips on marketing. Josh is always approachable and friendly, and the team are top-notch!
Rob Swanson
21:25 27 Nov 23
Dorks has helped get our company IT needs on track and streamlined. They are easily contactable when problems occur and are quick to get you back up and running!
Rimas Veselis
16:55 27 Nov 23
Always extremely helpful!
Mark Ong
02:00 27 Nov 23
The best organisation I've work with so far. All staff are hands-on and they will understand your business in order to support you the best way possible. They are the partners you need for any kind of tech solutions. I love that they are open to two-way feedback and will let you know if something is realistic or not and what is the best solution to move forward given the circumstances. It is no surprise that they come highly recommended for me.
Ben Rayner
01:28 27 Nov 23
Very happy to recommend Dorks Delivered with Teck support etc, we worked together for over 10 years and have all issues resolved promptly.Thanks Team Dorks
Tim Nelson
01:04 20 Nov 23
A refreshing company to manage my IT requirements. Over and above service, and always coming to me with new ideas and concepts
Louise Bedford
03:10 28 Aug 23
Joshua Lewis is a super star. Generous of spirit, skilled as an interviewer, and gifted with the ability to see exactly what people need - I'm sure you'll enjoy dealing with Dorks Delivered.
Dave Abbot
09:08 09 Aug 23
Absolute guns in the industry. Trustworthy reliable and brutally honest.
Bryan Nillos
00:21 03 Aug 23
Great place and great people to work with. The best MSP, value for money!
Kubrador
04:28 02 Aug 23
I strongly endorse Dorks Delivered for their outstanding Managed IT Services! With a proactive and reliable team, they provide round-the-clock support and top-notch cybersecurity, making them an invaluable partner for achieving business success.
Mark Pope
05:26 06 Jul 23
Definitely talk to Josh Lewis and the Dorks about your managed IT needs. Apart from being smart and having a great team, I have found him to be genuinely concerned about his clients, coming up with the best advice that suits their needs.
Cameron Quin
03:52 05 Jul 23
Honestly, our business wouldn't survive without them. Josh and his team just know everything and I have peace of mind when it comes to the uptime. Of my business. And they give awesome little freebies!!
Adrian Peterson
23:49 25 Apr 23
We recently transferred our I.T. needs to Dorks Delivered and they have been fantastic. The response times, ease of accessibility to them and their understanding of our needs have been brilliant. It's been a complete 180 degree shift from our previous vendor Mercury I.T. We are so pleased with the change and would happily recommend Dorks Delivered to other businesses.

Why Choose Us for Business Automation?

We help businesses in Brisbane and across Queensland automate processes, reduce manual tasks, and improve efficiency. With tailored automation solutions, we make technology work smarter, so you can focus on growth.

Custom solutions tailored to your business

No one-size-fits-all approaches here. We design automation strategies that fit your unique needs.

Cost-effective automation with fast ROI

Cut down on wasted time and see immediate improvements in productivity.

Ongoing support to optimise your automation

We continuously monitor and refine your automation processes to keep them running at peak efficiency.

Brisbane-based automation experts

Local specialists who understand the Australian business landscape and compliance requirements.

No lock-in automation contracts

We deliver results, not lengthy contracts. If you don’t see value, you’re free to walk away (but we’re sure you won’t want to!).

Scalable automation strategies

Whether you’re automating one task or an entire workflow, we create solutions that grow with your business.

Get a FREE Business Automation Consult!

Curious about how automation can transform your business? Let’s chat. Get a FREE Business Automation Consultation (normally $249) and discover how we can optimise your workflows and boost productivity.

Click here or ring 07 3166 5465 to claim your FREE Business Automation Consult today!

Frequently Asked Questions

What kinds of tasks can be automated
Anything repetitive! From email responses and invoicing to data entry and reporting, automation can handle countless business tasks.
No! Automation enhances human productivity by handling repetitive tasks, allowing your team to focus on high-value work.
It depends on your business needs, but many solutions can be implemented in weeks, with immediate improvements in efficiency.
Not at all! We offer scalable solutions that fit any budget, and the long-term cost savings often outweigh the initial investment.
Yes! We specialise in integrating automation tools with your existing CRM, ERP, accounting, and communication platforms.
Simply book a free consultation with us, and we’ll assess your needs and recommend the best automation solutions for your business.

Want to rub shoulders with the greats? We work with the best…