Please fill in your details below and we’ll be in touch to discuss the automation solutions that will save you time and money.
We take your privacy very seriously solemnly promise not to SPAM you.
Whether you’re solo or scaling, here’s our go-to list of tools (some free, some freemium) that help you eliminate repetitive tasks, save time, and run your business more efficiently — without the bloat or overwhelm.
Click ‘Visit Website’ below to find out more about each app.
Completing Support Requests
Serviceboard got you down?
We can help you get ahead to stay on top of it all! You might need us once for a network rollout or ongoing monitoring of your larger clients. Either way, we are here to lend a helping hand and ensure that you are offering the best IT support service you can to your clients.
You can even leverage our industry-leading monitoring and management suites to ensure you have full visibility of the networks that you manage. Working with the brains of many will always give you a solid direction as to the best way to resolve a client’s problem.
Dorks Delivered can offer a technical team to answer your phone calls in our call centre in a very professional way while integrating into your ticketing solution for client updates and basic troubleshooting. Worried that the systems that you manage are not documented enough? We can help with that also.
Managed IT Solutions for Small Businesses in Brisbane
Get the IT solutions that suit your business! As a provider of managed IT services in Brisbane and South East Queensland, Dorks Delivered can help you with profit management and company uptime through proactive tech support and cutting-edge technology implementations. When you choose us, you no longer have to pay for business IT services that you don’t need. Our packages are made to cater to your needs and help you achieve your business goals. Check out what we can do for you!
Hack Assessment & IT System Audit
Is your business protected?
Surprisingly, about 80% of all Brisbane-based businesses can be hacked. Do you want to know what shape your network is in or do you need a second opinion? To help businesses in Brisbane improve their cybersecurity visiblity, we offer business IT security services using non-invasive methods to spot weak points in your system before hackers find them. Our hack assessment and IT audit services also ensure that you are getting what you are paying for and your business is not open to risk or disaster. With our 120-point IT audit checklist, you will know if the words you hear from your in-house IT team or third-party MSP are correct and up to date. We can give you the peace of mind so you can continue doing the voodoo that you do. Learn more
While most business IT services are focused on fixing problems, our business process automation service is the fulcrum to help you achieve success in business. With the help of our business efficiency experts, your business operations don’t stop when you and your employees go home. Take advantage of the latest technology to remove repetitive tasks, get things done faster, and avoid human errors—all of which may slow down your business growth. Take the first step to achieving your business goals! Talk to a dork to find out which of your business processes can be automated.
You have a company with lots of moving bits, and now the last thing you need is the headache from your core infrastructure going down and not knowing who to call. We manage everything…from your phones, workstations, servers and laptops. Hell! If your grandmother needs a hand setting up her old DVD player to watch Casablanca or Citizen Kane, we can work out a plan to help you with your IT needs at a flat rate per month with our complete end-to-end IT Solution. Let us be your CTO to throw ideas at and overcome problems today and into the future. read more
Having spent so many years in the IT ecosystem, we understand what it takes to run an IT company. From the sparkle in your eye when you did your first job to the motivation to learn all of the new technology solutions for your clients. Times change, and maybe you are starting a family or want to go on a holiday, the pain you go through to grow and then be locked into your job can be disheartening. We saw the problem and made a solution! As your right-hand man, we are here to step up and let you regain focus.read more
It could be a one-off project or your IT team might be undergoing an overhaul. We offer support for companies with onsite IT projects where more hands are needed on deck as well as being there with the bulk-buy abilities to giving your team cost-effective tools to eliminate their repetitive tasks through automation and monitoring. read more
iBodyshop takes care of it all. The Surveys go out, responses come in, they get attached to the Estimate, the responses are collated, we give you the analytics.
Think of us as your local firefighters, we offer support for companies with onsite IT for projects where you need more hands-on deck as well as being there to give your team a plethora of tools to eliminate repetitive tasks through automation. It could be a once-off job or an ongoing commitment, either way, we can help you through the pain.
IT is something that can be fine one day and without the correct planning blow out to a huge problem when disaster strikes. If you’re an IT manager and you need to be able to expand and shrink your workforce at the flick of a switch, we are just a call away. Get in touch with us and we will get the people who know how the job done to you.
4 Points of Difference
Let’s start a conversation based on your requirements
Are you here because you’re wondering if a different company can deliver a better IT Support experience, in project delivery, problem prevention or incident resolution?
Give us a no-risk trial and notice the difference[module-348]
Your company is unique
We understand that it will have its own unique requirements. Some companies hire us as the Complete IT Support Solution for their business while others may require our assistance for some once-off maintenance of their network. Talk with us about your requirements and over a beer or coffee we can see if we are the best fit for your up and coming projects.
We have a long and successful history of integrating our services alongside in-house IT departments, some notable works include:
Whether it’s a specific project you need to be carried out quickly or a complimentary white-labelled service like a Level 1 helpdesk, we have experience at delivering for other companies just like yours.
Read on for a comprehensive description of our services.
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Ultimately, we make you look good.
Our priority is to provide optimized performance and accountability
Let’s go through your requirements together over a coffee, on us[module-348]
Our outcomes
Overall, we strive to create raving clients. With our financially backed plans, we guarantee to:
Lower downtime due to unplanned outages
Increase Staff Productivity
Highen your security
You will LoveIT instead of IT being a source of frustration. We will create the secret sauce that gives you the advantage over your competitors.
Build your business with a provider that knows your name, understands the in’s and out’s of your business and where you want to take it. Don’t settle for Telstra-like companies that don’t have a face or any accountability, get your business back with a company that strives to have fewer layers of complication and costs.
In fact, our pricing is so competitive that we have been asked on more than one occasion whether we have understood a project brief correctly. Our attention to detail, on-time and on-budget approach shows that we clearly did and continue to impress our customers showing our truly unique approach to solving their business problems.
We guarantee superior delivery of your Technology Services. We are not just big-noting ourselves, we are happy to put our money where our mouth is and passively monitor and work with you until you are happy with the results, mitigating the risk of taking on a new IT Company.
Our customer service is industry-leading through our financially backed no downtime guarantee placing all accountability and risk on us paired with the month to month agreements to let you leave us and go to another IT company should we not be the absolute best fit for your company. Fill in the form below or call us on 07 3166 5465.
White-labelled Australian based support for your IT Company
Having spent so many years in the IT ecosystem, we understand what it takes to run an IT company. From the sparkle in your eye when you did your first job to the motivation to learn all of the new technology solutions for your clients. Times change and maybe you are starting a family or want to go on a holiday the pain you go through to grow and then be locked into your job can be disheartening. We saw the problem and made a solution, we are here to step up and let you regain focus as your right hand man!
When you run you own business you cannot afford to sit back and take time off, you cannot afford to get sick or be there for your children’s milestones.
Make us your Right‐Hand man!
Our complete support system can help you out through any of the hurdles that you might be facing. We can reduce your stress by taking care of your duties in your absence or guide you through your expansion process and even sharing your work‐load. This all happens seamlessly as a white label service, protecting your company and your clients.
Everyone needs an IT Security Audit to mitigate risk – Its all about Risk Management
We all look to experts for advice if it’s something that is out of our expertise or we don’t have the time. We get our cars fixed at a mechanic and we get a builder to build our house. For these jobs we normally get 3 quotes, but long term relationships and changes in business direction can adjust your sails and those of the companies you work with. This can affect the security of your network and the integrity and uptime of your company. Your current IT company might be taking you down the garden path and you could be getting ripped off and not even know it.
We have a 120 point check list that can be covertly done in the background to ensure the integrity of the work that is being done is up to par and there are no vulnerabilities. The best bit is we give you a report that you can take to your current company to put the hard word on their integrity as a company. Don’t leave yourself open to risk, the report is a small price to pay to ensure you are getting what you are paying for and you don’t have dozens of employees costing you tens of thousands of dollars waiting for days as files are recovered from a corrupt backup. Make sure you have the peace of mind and your mind isn’t occupied with questions like:
Is my network secure?
Is my data safe?
Am I protected?
Is everything running as efficiently as possible?
Where is my disaster recovery plan?
We will analyse your current IT infrastructure through our non‐invasive methods and ensure that you are getting what you are paying for and your business is not open to any kind of risks.
Get the Best IT Assistance in Brisbane. Have your uptime financially backed.
Feel confident in your infrastructure with a team that works with you, not against you. We are so sure of what we do that if you have downtime, we will pay you.
We are a boutique IT company in South East Queensland specializing in profit management and company uptime through proactive support and cutting edge technology implementations.
Are you protected? Do you know what shape your network is in? Do you need a second opinion? We implement non‐invasive methods to ensure that you are getting what you are paying for and your business is not open to risk or disaster. With our 120-point checklist, we can make sure that the words you are being told by your IT team are up to date and accurate to give you the peace of mind to continue doing the voodoo that you do. Read more
You have a company with lots of moving bits, and the last thing you need is the headache from your core infrastructure going down and not knowing who to call. If your company needs a complete end-to-end IT solution, we can be your CTO to throw ideas at and overcome problems. Read more
Having spent so many years in the IT ecosystem, we understand what it takes to run an IT company. From the sparkle in your eye when you did your first job to the motivation to learn all of the new technology solutions for your clients. Times change and maybe you are starting a family or want to go on a holiday. The pain you go through to grow and then be locked into your job can be disheartening. We saw the problem and made a solution. We are here to step up and let you regain focus as your right-hand man! Read more
It could be a once-off project or your IT support team might be undergoing an overhaul. We offer support for companies with onsite IT support for projects where you need more hands-on deck as well as being there with the buy-in-bulk abilities to giving your team cost-effective tools to eliminate their repetitive tasks through automation and monitoring. Read more
Dorks Delivered spearheads IT support management and program development for a broad spectrum of clients. We take pride in being a top performer in the IT services industry in QLD, and we aim to add more feathers to our cap for the years to come.
Our Work Culture
Our team focuses on specific needs and works in-sync with our client’s business model. With this approach, we save both time and money for our clients. Two resources can make all the difference between success and failure for a business. Our efficient Managed Service Practice, which we have built over the years, is our identity.
About Dorks Delivered
We are here to partner in your journey to streamline your systems and operations management. Implementing high‐tech solutions to ensure the integrity, uptime and accountability of all internal system processes gives you an assurance that you have continuity.
Who doesn’t love a good read? I know I sure do, in my spare time (because we have automated so much of our business we have that!) I love reflecting on life and writing from the perspective of a business owner, partner, lover and failure. Learn tips and tricks about marketing, technology and life balance. Hopefully, you will get as much knowledge, fun and experience reading them as I did writing.
Here’s to your success, [row id=”ROW_ID” class=”ROW_CLASS”] [col class=”span6″]
1. SHH!IT Is on the Phone
A book about the vital role that technology plays in business, how far we have come as human and where technology is leading us. It is not a book for IT companies and tech-heads but for a read for business owners. Don’t be left behind.
Make sure you are ready for the new technology revolution!
You know that feeling that you get because you did it wrong and had to learns years later? What if you could start over? What would you change? Read about the dos and don’ts of running a business, finding your way again if you feel lost, and remembering all the ways you did it wrong or could have.
This is a great read for start-up owners looking to buy into the dream of freedom or a seasoned business owner looking to reflect on ways to do things better.
Are you uncomfortably holding back your potential? Do you feel like your competitors are blowing you away even though you know they are just full of hot air? It stinks! Find out why your business and product might be awesome but your competitor is winning the business.
4. How to Have a CreativeRAPport With Your Customers
Running a business can stink! Some people are extrovert, natural talkers. Others are introvert, detail-oriented amazing workers. To have stratospheric success in business, you must be articulate and able to be both. You need to be comfortable to have a CRAP with your customers. This book teaches you how to step away from your throne, out of the shadows and become the person who listens to what your customers want, delivers on the promises and do it in a way that doesn’t feel unnatural and grows your business at the same time.
We wouldn’t be here without you, our clients and our fantastic team.
Thank you all for allowing us to win these awards.
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We love a well‐deserved pat on the back. It keeps us going and shows our commitment to delivering reliable business IT services in Brisbane and surrounding areas. If there are any business awards that you know of, let us know so can partake and help spread the love.
The Dorks got me into my system after it was locked out and the device destined for landfill. Having worked with the Dorks team for 4 years, I have always found them responsive, helpful and diligent. Thoroughly recommend!
Josh and the entire Dorks team could not be any more professional, helpful, friendly and knowledgeable if they tried. Time and time again they were patient and went above and beyond to resolve numerous complicated IT issues for myself and my team, at all hours of the day and night. I recommend them to all size and scale of businesses, as no problem is too large for the Dorks! Thanks again Josh and I wish you and the team every success in work and in life.
There are very few organisations that have a service culture of going above and beyond. Josh Lewis, Dorks founder did that this week with myself and several peers, helping us through a difficult IT situation. Dorks Managed IT Services are relationship grounded, solution oriented and outcomes based. They are outstanding in their sector.
I had the pleasure of speaking with Joshua from Dorks on an IT issue outside of their scope, and I couldn't be more impressed. He went above and beyond to not only resolve my problem quickly on late Friday afternoon but also was very friendly and supportive. His dedication to ensuring everything was working perfectly, truly stood out. Highly recommend Joshua Lewis @Dorks for anyone needing reliable and expert IT assistance!Thank you so much Josh!
I've been a client of Dorks Delivered for many years and for good reason! They are so easy to deal with, value for money, host and manage my website, provide office software at discounted rates, easily fix website issues etc. A seamless and easy IT company to deal and communicate with that I highly recommend for all your IT needs.
These Dorks are fantastic. Always ready to solve any problem we have. Cyber-security, hardware, even tips on marketing. Josh is always approachable and friendly, and the team are top-notch!
Dorks has helped get our company IT needs on track and streamlined. They are easily contactable when problems occur and are quick to get you back up and running!
The best organisation I've work with so far. All staff are hands-on and they will understand your business in order to support you the best way possible. They are the partners you need for any kind of tech solutions. I love that they are open to two-way feedback and will let you know if something is realistic or not and what is the best solution to move forward given the circumstances. It is no surprise that they come highly recommended for me.
Very happy to recommend Dorks Delivered with Teck support etc, we worked together for over 10 years and have all issues resolved promptly.Thanks Team Dorks
Joshua Lewis is a super star. Generous of spirit, skilled as an interviewer, and gifted with the ability to see exactly what people need - I'm sure you'll enjoy dealing with Dorks Delivered.
I strongly endorse Dorks Delivered for their outstanding Managed IT Services! With a proactive and reliable team, they provide round-the-clock support and top-notch cybersecurity, making them an invaluable partner for achieving business success.
Definitely talk to Josh Lewis and the Dorks about your managed IT needs. Apart from being smart and having a great team, I have found him to be genuinely concerned about his clients, coming up with the best advice that suits their needs.
Honestly, our business wouldn't survive without them. Josh and his team just know everything and I have peace of mind when it comes to the uptime. Of my business. And they give awesome little freebies!!
We recently transferred our I.T. needs to Dorks Delivered and they have been fantastic. The response times, ease of accessibility to them and their understanding of our needs have been brilliant. It's been a complete 180 degree shift from our previous vendor Mercury I.T. We are so pleased with the change and would happily recommend Dorks Delivered to other businesses.
Why Choose Us for Business Automation?
We help businesses in Brisbane and across Queensland automate processes, reduce manual tasks, and improve efficiency. With tailored automation solutions, we make technology work smarter, so you can focus on growth.
Custom solutions tailored to your business
No one-size-fits-all approaches here. We design automation strategies that fit your unique needs.
Cost-effective automation with fast ROI
Cut down on wasted time and see immediate improvements in productivity.
Ongoing support to optimise your automation
We continuously monitor and refine your automation processes to keep them running at peak efficiency.
Brisbane-based automation experts
Local specialists who understand the Australian business landscape and compliance requirements.
No lock-in automation contracts
We deliver results, not lengthy contracts. If you don’t see value, you’re free to walk away (but we’re sure you won’t want to!).
Scalable automation strategies
Whether you’re automating one task or an entire workflow, we create solutions that grow with your business.
Curious about how automation can transform your business? Let’s chat. Get a FREE Business Automation Consultation (normally $249) and discover how we can optimise your workflows and boost productivity.
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