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IT Support Services - Benefits

IT Support Services

 

IT Support Services

We understand the importance of IT support services and that it’s one of the most costly expenditures a business can make. Most small businesses are becoming increasingly reliant on their IT networks and systems, which is why safeguarding them is a critical task.

For about 15 years, Dorks Delivered has been helping small businesses in Brisbane get the most out of their IT equipment and software. Our IT support services make sure that your company is always up and running by preventing downtime and making sure all issues are resolved as quickly as possible. 

Best Rates on Traditional Hourly IT Support Services 

Choose from casual remote helpdesk support, instant remote helpdesk support, and onsite support.

Check out the IT support plans or book a free consultation.

[module-396]

Does Your Small Business Need IT Support?

Your company probably has a website or other online presence. And if those online assets are down for a short period, clients may not be able to discover or purchase from you.

If you want to get ahead of your competitors, sign up for our IT support and services to improve your business security measures, reduce your IT operational costs, and have the peace of mind that you have an on-call IT team 24/7. 

For a small fixed monthly fee, we will take over the day-to-day IT needs of your business so you can focus on growing your business. For enquiries, call 07 3166 5465 or send an email to consultants@dorks.com.au.

IT Support Services - Benefits

 

1. Improved Security Measures

According to Australian Cyber Security Centre’s July 2020–June 2021 Cyber Threat Report, they received approximately 67,500 cybercrime reports, which is a roughly 13% rise over the previous year. This increased rate equates to one incidence of a cyberattack every eight minutes, which was higher than the previous year’s data.

Dark web businesses like ransomware-as-a-service are gradually exposing the market to destructive actors lacking in technical commitment. These breaches are the primary reason why security measures should be your priority. 

For instance, the financial services sector, including insurance companies, often stores sensitive personal data to accommodate their customers. Yet, as soon as you suffer a security breach, you could experience major financial loss and could even face several lawsuits from your clients. Worse, you’ll have a permanently tainted reputation.

What to expect?

When you hire an experienced provider of IT support services, they will first assess your current environment and provide suggestions for implementing security measures.

In this way, they can create a detailed Plan of Action that will describe what has to be done to keep your data as safe as possible.

Next, the team will assess your IT infrastructure. They’ll check your inventory to guarantee you’re not paying for software or equipment that may compromise your productivity and security while simultaneously ensuring regulatory compliance.

[module-394]

2. Round-the-Clock IT Solution

Unfortunately, technical issues don’t happen only during business hours. They also occur on weekends and evenings!

With our 24/7 IT support services, you have round-the-clock access to a team of engineers and ‘techies’ who can assist you in resolving your issue promptly and with the least amount of stress.

Besides this, you can also expect to receive other benefits, including:

• You’ll have a single point of contact for all your IT needs, so you wouldn’t be confused about who to call when technical problems happen

• Reduce IT employment expenses while still having access to highly skilled engineers

• Expand your company with the help of scalable IT systems and the assistance of an expert provider

Even small businesses with fewer than 50 employees require IT support to deal with crises outside of typical business hours, during an employee’s vacation, or due to a health issue.

But it doesn’t have to be pricey because you can select between 24/7 monitoring and only having someone to contact when anything goes wrong.

Just keep in mind that the cost of outsourcing will be determined by the kind of service provided. You could also review the service level agreements provided by your supplier for better understanding.

3. Reduced Operational Costs

According to an IDC white paper sponsored by IBM, you may save 24% on IT expenditures by using managed services for any IT support requirements.

Although IT may seem costly when initially adopted, it becomes very cost-effective in the long term by simplifying a company’s management and operations.

The reality is an upgraded system pays for itself in a couple of weeks. Improved communication alone leads to a better production rate and, thus, profitability.

Implementing online training programs is a typical example of IT boosting internal processes by lowering expenses and decreasing employee time spent away from work.

Likewise, some wholesale businesses put up a counter for customer assistance and an automated help desk. 

Customers can fill in the details about the services whenever, whatever, and anywhere they want.

Nowadays, online shopping and internet companies are popular because customers could save time and money by not traveling to a shopping center to get what they need and want.

Consequently, IT support services help big and small businesses achieve more with less while maintaining value and quality.

Our IT support services include:

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• Onsite & Remote Support

• Critical Server Updates

• Event Log Monitoring

• AV Monitoring

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• Disk Monitoring

• Firewall Maintenance & Monitoring

• Continuous Server Health Monitoring

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It might be challenging to determine what you need at times. That is why we provide a free one-hour consultation to assess how well your company’s IT system is doing.

[module-396]

Why Choose Dorks Delivered for IT Support?

At Dorks Delivered, we provide IT support services that Brisbane companies need to remain competitive. When you choose us, you will get:

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Results Aligned With Your Goals

We tailor our IT support services to suit the requirements of your company and help you achieve your desired results. We’ll make sure that cutting-edge advancements in technology operate with you, not against you, in a fun and exciting way.

Highly Experienced IT Professionals

Our company is made up of IT support experts, all of whom have extensive experience in handling all things IT. Our goal is to continuously improve and update our knowledge to provide you with top-notch managed IT support services.

Consistent and Proactive IT Support

We are available whenever we are needed. Our team of IT support professionals will consistently be on the lookout to identify points for improvement in your IT infrastructure and apply the necessary solutions if there are problems. 

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Strategic Planning for Custom Plans

Creating a custom plan for our clients’ IT support requirements is an integral part of our services. We always make it a point to discuss with our clients all of their needs and expectations to develop a comprehensive set of managed IT support services. 

All-Inclusive IT Solutions 

Whatever you need, we deliver. Here at Dorks Delivered, we provide a complete set of managed IT support Brisbane companies can take advantage of. Book an appointment for a free consultation with our head dork.

Fixed Pricing for Simplified Budgeting

With our fixed pricing, you have better control of your IT support expenses. Simplified budgeting for your IT support needs will allow you to resolve other potential company expenditures and focus on more important matters.

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[module-361]

Cheap Australian Web Hosting

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Dollar IT Club

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Fastest, Most Reliable Cheap Australian Web Hosting

Get your business online for less with our cheap Australian web hosting plans. It’s cheap yet fast and reliable because it’s from an Australian company for Australian businesses.

 

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Rotating DollarWeb Hosting Starting at A DOLLAR!

How much does it cost to host a website in Australia? At Dorks Delivered, everything you need to get your business online starts at $1.

Join the Dollar IT Club to get access to our affordable suite of hosting products, including cheap Australian web hosting, backup, SSL certificate, hack prevention, and security updates and maintenance, website revisions/changes and domain names.

  

What is the best web hosting for a small business in Australia?

There are many web hosting providers in and out of Australia, and the best choice for your small business is one that is based in Aussie land. Choosing a cheap Australian web hosting plan gives you the three most important factors:

1. Speed

Your website’s speed will largely depend on the server’s capacity to process requests and the speed of the communication channel on the number of visitors or requests and volume.

For example, a website with 10 visitors at the same time can load quickly, but it will slow down when 200 people are on the website at the same time. Your business website should not slow down when you have more potential customers.

2. Stability

The common complaint we hear from businesses is that technology is either expensive or complicated so came up with a solution through our high-speed cheap Australian web hosting with high reliability. You want your website to be up and running 99.99% of the time—not just 98% or 99%—so it’s exactly what we’ll give you.

3. Support

With our cheap Australian web hosting, you can also expect and count on excellent support. Whenever you need help solving issues related to hosting, our technical support staff will be ready to assist you.

Get speed, stability and support when you choose from one of our cheap Australian web hosting plans. It’s where affordability and uptime guarantee meet!

 

 

We want to make things easier for you that’s why our pricing is so simple!

Businesses live and die by their IT setup. Technology makes our lives easier when it works, but when it doesn’t, it makes you question why you got into business in the first place. Our hosting infrastructure is Australian based, which means you get faster website speeds and more satisfied customers on your business website. It’s amazing how your choice of web hosting service can help support the growth of the Aussie economy.

We have different web hosting packages so we’re sure you’ll find one to suit your business needs. Learn more below!

 

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  •  HOSTING MEMBERSHIP
    Become a member today to have access to cheap Australian web hosting, software, hardware, and support as well our full range of business building in-person workshops and webinars.
  • To gain access to these fantastic web hosting deals and prices, you need to be a member of The Dollar IT Club
    $ 1/day FREE 
  • $1 Web Hosting  
    Rated number 1 cheap Australian web hosting for speed, reliability and flexibility. Check out our plans below!
    Per Week / Per Website
  • $1 Backup 
    Up to daily backup, locally and offsite for all your information in case anything goes wrong, you have the peace of mind to know we’ve got your back…up!
    Per Week / Per Website
  • $1 SSL Secure Your Website 
    An SSL Certificate secures your website, passwords, credit card numbers and most importantly your customer’s information when they are on your website. It can increase your Google position too!
    Per Week / Per Website
  • $1 Hack Prevention (Cloud Flare)
    Prevents disruptions caused by bad traffic, while allowing good traffic through and keeping websites, applications and your infrastructure highly available and performing for your visitors no matter where they are in the world. 
    Per Day / Per Website
  • $1 Security Updates and Maintenance 
    We make sure your website is up to date, everything is secure and any other maintenance you may need is done by experts. If something goes wrong while we are looking after it, we will rebuild the entire site for free. That’s the Dorks Guarantee!
    Per Day / Per Website
  • $1 Unlimited Website Revisions and Changes
    Want to update your business hours on the website? Have a new staff member or just keen to get the good word out about that sweet new product? You get unlimited changes to your website for a fixed price so it will always be up to date. Just give us a call or an email with the details. 
    Per Day / Per Website
  • $1 Domain Names .com.au
    Are you paying $76.99 per year or more with other companies! We offer a best price guarantee on Australian domains. Compare our rate with quotes from other companies, and we will beat it. 
    Per Month / Per Website

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We’ll be friends with so many benefits…

 

Affordable and Simple

We made it easy! When it comes to getting Australian businesses online, we know our stuff. We know you want cheap Australian web hosting but you don’t like the jargon and complex pricing structure. Yet it’s hard to pay for something you can’t see and even harder to choose between multiple options so we made hosting simple. Check out our business web hosting plans! If you have questions, give us a call and a member of our staff will explain how it works.

Wholesale Hosting Prices

This isn’t a gimmick! We literally give you our access to take advantage of our buying power as an IT provider so you can purchase web hosting at the same rates we do (previously unavailable to the public). Guaranteed more cost effective than any other web hosting provider!

Wholesale Support

Save up to 50% on typical hourly IT support with the flexibility to increase or decrease your spend depending on the response time you need.

Sliding Scale Pricing

Upgrade/downgrade your web hosting plan at any time with our full suite of add-on packages which all stick to our simple pricing model.

{modal class=”btn btn-wpb_none btn btn-warning btn-block btn-large” width=”500px” height=”600px” url=”https://dorksdelivered.activehosted.com/f/1151″}SIGN UP TODAY{/modal}

[/col] [col class=”span4″] [/col][/row] [row] [col class=”span4″]

Got questions?

We have answers…

Still not convinced? Contact us or give us a call on 07 3166 5465 or check out our Frequently Asked Questions.

[/col] [col class=”span8″][module-371][/col][/row] 

 

Take advantage of this great offer and join The Dollar IT Club for just

$1/day FREE and start reducing your Web Hosting costs!

{modal class=”btn btn-wpb_none btn btn-large” width=”500px” height=”600px” url=”https://dorksdelivered.activehosted.com/f/1151″}SIGN UP TODAY{/modal}

 

 [module-370] 

Join an exclusive club of like-minded businesses and professionals who value IT
Listen to what of our clients have to say about Dorks Delivered and how we’ve helped
their businesses. We have lots of great things planned to connect our members in
new ways for collaboration, idea sharing and business referrals!


Our Awards

We love working to the best of our abilities and we love the recognition for that.

[module-309]

Continuity Plan – Keep your uptime up and reliable!

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Dollar IT Club

 [/col] [col class=”span8″]

On-Demand IT Support to suit any budget

The Dollar IT Club is a new and innovative approach to IT support where
everyone from start-ups to large staffed companies can just pay for what
they need with the flexibility to quickly scale
with no strings attached.

[/col][/row]

Rotating DollarManaged IT Services for A DOLLAR!

We came up with the idea around a suite of 
managed it services for a $1 each because a common complaint we hear from the industry is how complicated and expensive the pricing structure for IT services are. Customers often feel they are paying too much for things they don’t need or expect more than they are really paying for. we wanted to offer a much even simpler way of letting people choose all the bits they WANT with none of the stuff they DON’T so they can… 
wait for it… 
actually get what they pay for!

 

  

 

 The whole idea of IT support is to make things easier for you… 

that’s why our pricing is so simple!

Businesses live and die by their IT setup. Technology makes our lives easier… when it works but when it doesn’t it makes your question why you got into business in the first place. Think of us as your peace-of-mind for hire, business-boosting, virtual fire-fighters.

 

[row] [col class=”span8″]

  • UPTIME GUARANTEE MEMBERSHIP
    Become a member today to access Guaranteed uptime at world-renowned rates for software, hardware, and support as well our full range of business building in-person workshops and webinars.
  • To gain access to these fantastic prices and deals you need to be a member of The Dollar IT Club
    $ 1/day FREE 
  • $1 Bargain IT Support  
    IT Support that includes maintenance, antivirus, program updates, security patching and a dedicated account manager. All of the stuff you need without any of the trimmings.
    Per Day / Per Employee
  • $1 Extra Business Unlimited IT Support 
    Everything that you get in the Bargain IT Support plan plus a whole bunch more. Anytime you call up with any type of support issue for your business we are here to help you out remotely. 
    Per Day / Per Employee
  • $1 Extra Better Business Unlimited Support  
    Enjoy our premium offering that ensures everything is backed up including your up time. We guarantee that your business will not go down and if it does we will pay you until we get it back up and running.
    Per Day / Per Employee

[/col] [col class=”span4″]

We’ll be friends with so many benefits…

 

Automated Remediation
This isn’t a gimmick. We literally give you our logins to take
advantage of our buying power as an IT provider and purchase
software and hardware at the same rates we do, previously
unavailable to the public. Cheaper than any retail store!

Wholesale Support
Save up to 50% on typical hourly IT support with the flexibility to
increase or decrease your spend depending on the response time you
need.

Sliding Scale Pricing
Upgrade/Downgrade your services
at any time with our full suite
of add-on packages which all stick to our simple pricing model.

{modal class=”btn btn-wpb_none btn btn-warning btn-block btn-large” width=”500px” height=”600px” url=”https://dorksdelivered.activehosted.com/f/1151″}SIGN UP TODAY{/modal}

[/col] [col class=”span4″] [/col][/row] [row] [col class=”span4″]

Got questions?

We have answers…

Still not convinced? Contact us or give us a call on 0731665465 or check out
our Frequently Asked Questions here!

[/col] [col class=”span8″][module-375][/col][/row] 

 

Take Advantage of this great offer and join The Dollar IT Club for just

$1/day FREE and start saving on your IT Support instantly!

{modal class=”btn btn-wpb_none btn btn-large” width=”500px” height=”600px” url=”https://dorksdelivered.activehosted.com/f/1151″}SIGN UP TODAY{/modal}

 

[module-383] 

IT You Will Love To Work With

Here are some of the things we can do to help out your business

[module-378]  

Join an exclusive club of like-minded businesses and professionals who value IT
Listen to what of our clients have to say about Dorks Delivered and how we’ve helped
their businesses. we have lots of great things planned to connect our members in
new ways for collaboration, idea sharing and business referrals!


Our Awards

We love working to the best of our abilities and we love the recognition for that

[module-309]

 

 

 

Unsubscribe $ IT Club Membership Thank you

 

 

You have been unsubscribed from these emails.

 

Sorry to see you go!

If you have any feedback, do let us know.

 As much as we don’t want to see you go, we might not be the best fit for you currently.

 

 

The Dollar IT Club Membership

[row] [col class=”span4″]

Dollar IT Club

 [/col] [col class=”span8″]

On-Demand IT Support to Suit Any Budget

The Dollar IT Club is a new and innovative approach to IT support where
everyone from start-ups to large companies can just pay for what
they need with the flexibility to quickly scale
with no strings attached.

[/col][/row]

Rotating DollarManaged IT Services Starting at A DOLLAR!

We came up with the idea around a suite of 
managed IT services for $1 each because a common complaint we hear from the industry is how complicated and expensive the pricing structure for IT services is. Companies often feel they are paying too much for things that they don’t need or expect more than what they are really paying for. We wanted to offer a much even simpler way of letting business owners and managers choose all the bits they WANT with none of the stuff they DON’T so they can…wait for it… 
actually get what they pay for!

 

  

 

 The whole idea of IT support is to make things easier for you… 

that’s why our pricing is so simple!

Businesses live and die by their IT setup. Technology makes our lives easier when it works. But when it doesn’t, it makes you question why you got into business in the first place. Think of us as your peace-of-mind for hire, business-boosting, virtual fire-fighters.

 

[row] [col class=”span8″]

  • DOLLAR CLUB MEMBERSHIP
    Become a member of The Dollar IT Club to access WHOLESALE rates for software, hardware, and support as well our full range of business building in-person workshops and webinars.
  • $ 1/day FREE
  • $1 Helpdesk IT Support 
    Casual helpdesk support via email or phone with most issues solved within hours remotely 
    Per Minute / Per Business
  • $1 Bargain Website Hosting 
    Reliable fully managed hosting with ongoing support 
    Per Week / Per Website
  • $1 Microsoft Office 365 
    Premium email services that sync mail between all of your devices with added Backup, SPAM, Anti-virus and Malware Protection 
    Per Week / Per Inbox
  • $1 Guaranteed Up-time Continuity for your business 
    Includes maintenance, anti-virus, program updates, security patching and a dedicated account manager 
    Per Day / Per Employee

[/col] [col class=”span4″]

We’ll be friends with so many benefits…

 

Wholesale Software & Hardware
This isn’t a gimmick. We literally give you our logins to take advantage of our buying power as an IT provider and purchase software and hardware at the same rates we do, previously unavailable to the public. Cheaper than any retail store!

Wholesale Support
Save up to 50% on typical hourly IT support with the flexibility to increase or decrease your spend depending on the response time you need.

Sliding Scale Pricing
Upgrade/Downgrade your services
at any time with our full suite of add-on packages which all stick to our simple pricing model.

{modal class=”btn btn-wpb_none btn btn-warning btn-block btn-large” width=”500px” height=”600px” url=”https://dorksdelivered.activehosted.com/f/1151″}SIGN UP TODAY{/modal}

[/col] [col class=”span4″] [/col][/row] [row] [col class=”span4″]

Got questions?

We have answers!

Still not convinced? Contact us or call 07 3166 5465 or check out
the Frequently Asked Questions here!

[/col] [col class=”span8″][module-363][/col][/row] 

 

Get started for only $1/day FREE and start saving on new software and hardware instantly!

{modal class=”btn btn-wpb_none btn btn-large” width=”500px” height=”600px” url=”https://dorksdelivered.activehosted.com/f/1151″}SIGN UP TODAY{/modal}

 

  

Join an exclusive club of like-minded businesses and professionals who value IT
Listen to what people have to say about Dorks Delivered and how we’ve helped
their businesses. We have lots of great things planned to connect our members in
new ways for collaboration, idea sharing and business referrals!

❤❤ Check out what our wonderful clients have to say about us ❤❤

{component index.php?option=com_joomtestimonials&view=testimonials}


Our Awards

We love working to the best of our abilities and we love the recognition for that.

[module-309]

Business Hack Security Assessment

 

Cyber Security Services for Your Small Business

 

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[/col] [col class=”span7″]

What are cyber security services?

Cyber security services help protect your computer networks and systems from unauthorised access or damage. These services range from data encryption and firewalls to intrusion or cyber-attack detection. Let’s determine the best cyber security service for your business. Start with a Free Dark Web Scan—we’ll search the dark web for compromised credentials associated with your domain.

[/col][/row]

 

 

What is the dark web?

Watch this short video to learn about the dangers of the dark web.

https://player.vimeo.com/video/368186746

 

 

What are the different types of cyber security?

There are different types of cyber security depending on the type of data or information being protected. For example, network security protects against unauthorized access to computer networks, while application security focuses on protecting the data within individual programs. Data security, meanwhile, is concerned with protecting stored data from unauthorized access or theft.

Cyber security must also take into account the changing nature of threats, as new technologies and methods are constantly being developed by hackers. As such, it is important for businesses and organizations to regularly review their security measures and update them as needed. In order to beat cybercriminals, we have to share the cybersecurity responsibility. 

At Dorks Delivered, we put security first. We offer a complimentary baseline Dark Web Scan to analyse your business’s dark web presence, simulated phishing response, and security awareness scores to provide you with an overall look at your human-related security risk. Let’s stop a breach BEFORE it happens!  

 

How does the Dark Web Scan work?

Here are some of the things we do when you request a dark web scan:[module-384]

[row] [col class=”span4″]

Got questions?

We have answers!

Still not convinced? Contact us or give us a call at 07 3166 5465 or check out these Frequently Asked Questions!

[/col] [col class=”span8″][module-385][/col][/row] 

Why Managed Cyber Security Services?

Managed cyber security services can provide your business with a number of benefits:

1. By outsourcing the management of your security systems to us, we can help reduce the overall cost of your security budget. This can free up internal resources which can be better used elsewhere within the business.

2. Our managed security services can provide you with peace of mind that your systems are being monitored and managed by experts 24/7. This can help identify and resolve any potential issues quickly and efficiently before they have a chance to impact your business operations.

3. Cyber security services that match your current set-up and business needs can help improve your security posture by providing you with access to the latest security technologies and best practices. This can ensure that your business is better protected against the ever-evolving threat landscape.

  

Get a Free Dark Web Scan Today 

Don’t be blindsided by your employee’s dark web data! With more and more data breaches happening every day, it’s likely your employees’ information is being sold on the dark web. Click the button below, provide the necessary information, and we’ll search the dark web for compromised credentials associated with your domain.

{modal class=”btn btn-wpb_none btn btn-danger btn-large” width=”500px” height=”800px” url=”https://dorksdelivered.activehosted.com/f/1153″}Get Your Free Scan{/modal}

  


Our Awards

We love working to the best of our abilities and we love the recognition for that.

[module-309]

Network Documentation

Network Documentation

Documenting Your Client’s Networks

The firefighting that can come with IT can leave important things such as documentation on the wayside. We can help you document your client network topology, passwords, warranty information and relationships all in one neat place. This gives you a much faster onboarding time for staff and clients as well as the speed to recovery should something go wrong is increased dramatically.

 

Learn more about our network documentation service!

Complete IT Solutions

Complete IT Solutions – Dorks Delivered

Brisbane Managed IT solutions That Achieve Business Objectives
You have a company with lots of moving bits, the last thing you need is the headache from core infrastructure going down and not knowing who to call. If you are a company that requires a complete end to end IT Service Solution we can be here as your Virtual CTO to bounce ideas off and overcome problems. For larger companies, we can home a staff member onsite to be available to you during your working hours while utilising our remote team for spikes in IT support workload. (more…)

Long Term Partnering - Dorks Delivered

Long-term partnering with on-demand support for managing your workload through staff and client expansion

Manage Your Workload With Dorks

We know the growth pains. We have been there. We also know the benefit of putting many like-minded people who have walked different paths together to work on a problem.

 

Long-term partnership to help you manage your workload through staff and client expansion

If you need a hand to get through the tough times or want a change in lifestyle, we can help out as needed. It could be as simple as we answer the calls on a Friday for you to get a 3-day weekend with your family or maybe the manpower you need to expand your offerings. When you’re running a tight ship, let us give you the slack you need to change its course.

 

Get the support you need when you need it!

 

 

 

Tools to Speed Up Your Business Processes

Tools to Speed Up Your Business Processes

Providing You With a Plethora of Tools to Speed Up Your Processes

What separates men from animals is our fantastic ability to adapt and use tools. However, without the correct tools, you won’t get the best outcome.
We have partnered with industry leaders to ensure that we have the right tools for the job. You might not even be aware of how much easier your job could be while you are busy using a spanner instead of a socket set. That’s where our expert assistance with helping you choose the best tools for the job comes in.

 

Do you want to boost efficiency and speed up your business processes?

Helping Your Team With Project Rollouts

Helping Your Team With Project Rollouts

Helping Your Team With Project Rollouts

If you have just submitted a tender with more team than you are able to handle, we can help you through to the finish line. We have worked with local councils and the Department of Education to see through any project they have thrown at us, and we are here to help you too!

With the help of our experienced team, rest assured that you will be closing that deal in a less-stress environment.

 

Find out how we can help you with projects!

On-Call Technicians, Onsite Tech Support in Brisbane

Onsite Tech Support

Onsite Tech Support in Brisbane

If your client is a hop skip and a jump from your office, that’s awesome!

But sometimes they aren’t, and you end up spending 2 hours or more on the road for a 20-minute job. If you need more foot soldiers to help out with a problem that isn’t local or your team is already focusing on other jobs and need something done in a hurry, we got your back!

On the down‐low, we can even step in if you feel like you’re drowning on a bigger problem that turned out to be a bit more than you can chew.

 

Learn more about IT outsourcing!

 

tech support, helpdesk

Completing Support Requests

Serviceboard got you down?

We can help you get ahead to stay on top of it all! You might need us once for a network rollout or ongoing monitoring of your larger clients. Either way, we are here to lend a helping hand and ensure that you are offering the best IT support service you can to your clients.

You can even leverage our industry-leading monitoring and management suites to ensure you have full visibility of the networks that you manage. Working with the brains of many will always give you a solid direction as to the best way to resolve a client’s problem.

 

Learn more about our IT support outsourcing!

Phone Support, Helpdesk, Tech Support in Brisbane

Phone Support, Helpdesk, Tech Support in Brisbane

Answering Phone Calls

Dorks Delivered can offer a technical team to answer your phone calls in our call centre in a very professional way while integrating into your ticketing solution for client updates and basic troubleshooting. Worried that the systems that you manage are not documented enough? We can help with that also.

Hack Assessment, Business Security Assessment, IT Audit, IT System Audit, Network Audit in Brisbane - Dorks Delivered

Managed IT Solutions for Small Businesses in Brisbane

Get the IT solutions that suit your business! As a provider of managed IT services in Brisbane and South East Queensland, Dorks Delivered can help you with profit management and company uptime through proactive tech support and cutting-edge technology implementations. When you choose us, you no longer have to pay for business IT services that you don’t need. Our packages are made to cater to your needs and help you achieve your business goals. Check out what we can do for you!

Hack Assessment & IT System Audit

Hack Assessment, Business Security Assessment, IT Audit, IT System Audit, Network Audit in Brisbane - Dorks Delivered

Is your business protected?

Surprisingly, about 80% of all Brisbane-based businesses can be hacked. Do you want to know what shape your network is in or do you need a second opinion? To help businesses in Brisbane improve their cybersecurity visiblity, we offer business IT security services using non-invasive methods to spot weak points in your system before hackers find them. Our hack assessment and IT audit services also ensure that you are getting what you are paying for and your business is not open to risk or disaster. With our 120-point IT audit checklist, you will know if the words you hear from your in-house IT team or third-party MSP are correct and up to date. We can give you the peace of mind so you can continue doing the voodoo that you do. Learn more

Book a FREE Hack Assessment Today!

Business Process Automation

Business Process Automation in Brisbane - Dorks Delivered

Never hesitate to automate!

While most business IT services are focused on fixing problems, our business process automation service is the fulcrum to help you achieve success in business. With the help of our business efficiency experts, your business operations don’t stop when you and your employees go home. Take advantage of the latest technology to remove repetitive tasks, get things done faster, and avoid human errors—all of which may slow down your business growth. Take the first step to achieving your business goals! Talk to a dork to find out which of your business processes can be automated.

Schedule a free initial consultation!

End-to-End Complete IT Solutions for Your Company

You have a company with lots of moving bits, and now the last thing you need is the headache from your core infrastructure going down and not knowing who to call. We manage everything…from your phones, workstations, servers and laptops. Hell! If your grandmother needs a hand setting up her old DVD player to watch Casablanca or Citizen Kane, we can work out a plan to help you with your IT needs at a flat rate per month with our complete end-to-end IT Solution. Let us be your CTO to throw ideas at and overcome problems today and into the future. read more

Book in your first task for FREE today!

Support for Your IT Company

Having spent so many years in the IT ecosystem, we understand what it takes to run an IT company. From the sparkle in your eye when you did your first job to the motivation to learn all of the new technology solutions for your clients. Times change, and maybe you are starting a family or want to go on a holiday, the pain you go through to grow and then be locked into your job can be disheartening. We saw the problem and made a solution! As your right-hand man, we are here to step up and let you regain focus. read more

Book in your first task for FREE today!

Top-Tier Support

It could be a one-off project or your IT team might be undergoing an overhaul. We offer support for companies with onsite IT projects where more hands are needed on deck as well as being there with the bulk-buy abilities to giving your team cost-effective tools to eliminate their repetitive tasks through automation and monitoring. read more

IT Audit and IT Risk Management in Brisbane QLD

IT Audit and IT Risk Management – Dorks Delivered

Everyone needs an IT Security Audit to mitigate risk – Its all about Risk Management

We all look to experts for advice if it’s something that is out of our expertise or we don’t have the time. We get our cars fixed at a mechanic and we get a builder to build our house. For these jobs we normally get 3 quotes, but long term relationships and changes in business direction can adjust your sails and those of the companies you work with. This can affect the security of your network and the integrity and uptime of your company. Your current IT company might be taking you down the garden path and you could be getting ripped off and not even know it.

IT Audit and IT Risk Management in Brisbane QLD

We have a 120 point check list that can be covertly done in the background to ensure the integrity of the work that is being done is up to par and there are no vulnerabilities. The best bit is we give you a report that you can take to your current company to put the hard word on their integrity as a company. Don’t leave yourself open to risk, the report is a small price to pay to ensure you are getting what you are paying for and you don’t have dozens of employees costing you tens of thousands of dollars waiting for days as files are recovered from a corrupt backup. Make sure you have the peace of mind and your mind isn’t occupied with questions like: 

  • Is my network secure?
  • Is my data safe?
  • Am I protected?
  • Is everything running as efficiently as possible?
  • Where is my disaster recovery plan?

We will analyse your current IT infrastructure through our non‐invasive methods and ensure that you are getting what you are paying for and your business is not open to any kind of risks.

 

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5.0
Based on 52 reviews
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Kennard
5 months ago
I am very Satisfied with the services provided by Dorks; the teams are highly responsive and supportive.
Eleanor Swanepoel
6 months ago
The Dorks got me into my system after it was locked out and the device destined for landfill. Having worked with the Dorks team for 4 years, I have always found them responsive, helpful and diligent. Thoroughly recommend!
Trent Marshall
6 months ago
Josh and the entire Dorks team could not be any more professional, helpful, friendly and knowledgeable if they tried. Time and time again they were patient and went above and beyond to resolve numerous complicated IT issues for myself and my team, at all hours of the day and night. I recommend them to all size and scale of businesses, as no problem is too large for the Dorks! Thanks again Josh and I wish you and the team every success in work and in life.
Meg Dennis
6 months ago
There are very few organisations that have a service culture of going above and beyond. Josh Lewis, Dorks founder did that this week with myself and several peers, helping us through a difficult IT situation. Dorks Managed IT Services are relationship grounded, solution oriented and outcomes based. They are outstanding in their sector.
Meenakshi Vivek
6 months ago
I had the pleasure of speaking with Joshua from Dorks on an IT issue outside of their scope, and I couldn't be more impressed. He went above and beyond to not only resolve my problem quickly on late Friday afternoon but also was very friendly and supportive. His dedication to ensuring everything was working perfectly, truly stood out. Highly recommend Joshua Lewis @Dorks for anyone needing reliable and expert IT assistance!Thank you so much Josh!
Mark Mathews
9 months ago
I've been a client of Dorks Delivered for many years and for good reason! They are so easy to deal with, value for money, host and manage my website, provide office software at discounted rates, easily fix website issues etc. A seamless and easy IT company to deal and communicate with that I highly recommend for all your IT needs.
john aguiflor
a year ago
Definitely a dream work place!
These Dorks are fantastic. Always ready to solve any problem we have. Cyber-security, hardware, even tips on marketing. Josh is always approachable and friendly, and the team are top-notch!
Rob Swanson
a year ago
Dorks has helped get our company IT needs on track and streamlined. They are easily contactable when problems occur and are quick to get you back up and running!
Mark Ong
a year ago
The best organisation I've work with so far. All staff are hands-on and they will understand your business in order to support you the best way possible. They are the partners you need for any kind of tech solutions. I love that they are open to two-way feedback and will let you know if something is realistic or not and what is the best solution to move forward given the circumstances. It is no surprise that they come highly recommended for me.
Ben Rayner
a year ago
Very happy to recommend Dorks Delivered with Teck support etc, we worked together for over 10 years and have all issues resolved promptly.Thanks Team Dorks
Tim Nelson
a year ago
A refreshing company to manage my IT requirements. Over and above service, and always coming to me with new ideas and concepts
Louise Bedford
a year ago
Joshua Lewis is a super star. Generous of spirit, skilled as an interviewer, and gifted with the ability to see exactly what people need - I'm sure you'll enjoy dealing with Dorks Delivered.
Dave Abbot
a year ago
Absolute guns in the industry. Trustworthy reliable and brutally honest.
Bryan Nillos
a year ago
Great place and great people to work with. The best MSP, value for money!
Kubrador
a year ago
I strongly endorse Dorks Delivered for their outstanding Managed IT Services! With a proactive and reliable team, they provide round-the-clock support and top-notch cybersecurity, making them an invaluable partner for achieving business success.
Mark Pope
a year ago
Definitely talk to Josh Lewis and the Dorks about your managed IT needs. Apart from being smart and having a great team, I have found him to be genuinely concerned about his clients, coming up with the best advice that suits their needs.
Cameron Quin
a year ago
Honestly, our business wouldn't survive without them. Josh and his team just know everything and I have peace of mind when it comes to the uptime. Of my business. And they give awesome little freebies!!
Adrian Peterson
2 years ago
We recently transferred our I.T. needs to Dorks Delivered and they have been fantastic. The response times, ease of accessibility to them and their understanding of our needs have been brilliant. It's been a complete 180 degree shift from our previous vendor Mercury I.T. We are so pleased with the change and would happily recommend Dorks Delivered to other businesses.

Why Choose Us for Business Automation?

We help businesses in Brisbane and across Queensland automate processes, reduce manual tasks, and improve efficiency. With tailored automation solutions, we make technology work smarter, so you can focus on growth.

Custom solutions tailored to your business

No one-size-fits-all approaches here. We design automation strategies that fit your unique needs.

Cost-effective automation with fast ROI

Cut down on wasted time and see immediate improvements in productivity.

Ongoing support to optimise your automation

We continuously monitor and refine your automation processes to keep them running at peak efficiency.

Brisbane-based automation experts

Local specialists who understand the Australian business landscape and compliance requirements.

No lock-in automation contracts

We deliver results, not lengthy contracts. If you don’t see value, you’re free to walk away (but we’re sure you won’t want to!).

Scalable automation strategies

Whether you’re automating one task or an entire workflow, we create solutions that grow with your business.

Get a FREE Business Automation Consult!

Curious about how automation can transform your business? Let’s chat. Get a FREE Business Automation Consultation (normally $249) and discover how we can optimise your workflows and boost productivity.

Click here or ring 07 3166 5465 to claim your FREE Business Automation Consult today!

Frequently Asked Questions

What kinds of tasks can be automated
Anything repetitive! From email responses and invoicing to data entry and reporting, automation can handle countless business tasks.
No! Automation enhances human productivity by handling repetitive tasks, allowing your team to focus on high-value work.
It depends on your business needs, but many solutions can be implemented in weeks, with immediate improvements in efficiency.
Not at all! We offer scalable solutions that fit any budget, and the long-term cost savings often outweigh the initial investment.
Yes! We specialise in integrating automation tools with your existing CRM, ERP, accounting, and communication platforms.
Simply book a free consultation with us, and we’ll assess your needs and recommend the best automation solutions for your business.

Want to rub shoulders with the greats? We work with the best…