Website Terms and Conditions With Mark Donnelly

How to Protect Your Business With Automated Website Compliance

Have you ever copied and pasted terms and conditions onto your website without giving them much thought? Or maybe you haven’t updated them in years? While they may seem like legal fine print, outdated or missing website terms and conditions could expose your business to serious risks.

Key Takeaways

Before we dive into Mark Donnelly’s insights, here are some essential reasons why keeping the terms and conditions on your website up to date is critical for your business:

Outdated or missing terms and conditions can cost you. New regulations mean businesses face hefty fines for non-compliant terms and conditions.
Privacy policies matter, too. Rules around data collection and consumer rights are tightening.
Copying from competitors is risky. Terms and conditions need to be customised for your business to hold up legally.
Live Terms automates website compliance. Instead of manually updating terms and conditions, Live Terms ensures your website always reflects the latest legal requirements.

Meet Mark Donnelly

Meet Mark Donnelly, the founder of Live Terms. With over a decade of experience in legal compliance, Mark saw a common problem: businesses either had outdated website terms and conditions or none at all. Many copied from competitors, leaving themselves vulnerable to legal trouble.

Mark’s mission is to help businesses stay protected effortlessly. Instead of dealing with manual updates and legal jargon, Live Terms offers an automated solution that ensures your terms and conditions and privacy policy remain compliant with the latest regulations.

The Hidden Risks of Outdated Website Terms

Many business owners assume the terms and conditions and privacy policy on their business website are just a formality. But as Mark explains, that’s a dangerous mindset.

“If your website terms haven’t been reviewed in years, you could be unknowingly violating Australian Consumer Law,” Mark says. “Regulators are cracking down on unfair terms and conditions, and fines have skyrocketed.”

A common mistake businesses make is copying terms and conditions from competitors. However, every business is different, and using generic terms and conditions could leave gaps in protection. “Bad terms and conditions are better than no terms and conditions, but they can still get you in trouble,” Mark warns.

How Often Should You Review Your Terms?

Website legal requirements in Australia are constantly evolving. If your business model has changed—whether you’ve added new services, started selling products, or expanded into new regions—your terms and conditions need to reflect that.

Mark recommends reviewing terms and conditions at least once a year. More importantly, he emphasises not overlooking privacy policies. “Data privacy is under the spotlight,” he notes. “The latest updates from the Office of the Australian Information Commissioner (OAIC) mean businesses need to ensure their policies align with new guidelines.”

Live Terms: A Smarter Way to Stay Compliant

Instead of relying on outdated terms and conditions or manually updating them, Mark developed Live Terms, a seamless solution that automates website legal compliance for businesses.

Live Terms works as a WordPress plugin that keeps website terms and conditions up to date without manual intervention. If website legal requirements in Australia change, the updates are applied automatically—eliminating delays, human error, and the hassle of dealing with web developers.

“It’s proactive compliance,” Mark explains. “Instead of business owners having to track changes in the law, we handle everything for them. No more chasing approvals or worrying about outdated terms and conditions.”

Keeping your website compliant is just one part of maintaining a secure and well-managed digital presence. Keep your business running smoothly with reliable IT support.

The Cost of Ignoring Website Compliance vs. The Ease of Live Terms

For many business owners, website legal compliance is an afterthought until something goes wrong. Fines, lawsuits, and reputational damage can have devastating consequences for your business.

“Think of Live Terms like insurance,” Mark says. “For a small monthly fee, businesses get peace of mind knowing their website’s legal terms and conditions are always up to date. It’s a simple way to eliminate risk and free up time to focus on growth.”

The Future of Website Compliance

Mark believes that automation is the future of website compliance. Just like businesses automate marketing, sales, and finance, legal protection should be seamless and effortless.

“Business owners shouldn’t have to think about their website terms and conditions,” he says. “With Live Terms, they can focus on running their business while we take care of the website legal compliance.”

If your website’s terms and conditions haven’t been updated recently, now is the time to act. Visit Live Terms to protect your business and ensure you stay compliant without the hassle.

Scaling a Business With Kerrie McGilvray

How to Transition from Daily Grind to Long-Term Growth

Do you ever feel like you’re stuck in the daily grind of running your business with no time to focus on the bigger picture? When you first started, you probably wore every hat—handling sales, admin, customer service, and operations—only to find yourself unable to break free from the cycle.

Key Takeaways

Before we dive into Kerrie’s story, here are some key takeaways on how to transition from daily business grind to long-term growth:

Let go. Start by delegating tasks you dislike and build trust in your team.

Fractional management can help. You don’t always need a full-time executive. Part-time expertise can be just as powerful.

Processes and systems are your foundation. Streamlined, repeatable workflows will prevent inefficiencies and support scalability.

Think of your business as an investment. Just like you wouldn’t manage a rental property alone, you don’t have to run everything yourself.

Meet Kerrie McGilvray

Meet Kerrie McGilvray, the mastermind behind The Admin Superheroes. With over a decade of experience in operations management, Kerrie’s been through the corporate grind and came out the other side determined to do things differently.

She’s a natural problem-solver with a brain that works like Jarvis from Iron Man (yes, really). Kerrie does not fit into the traditional corporate box. She’s always been someone who sees things differently, which is why she built a business that embraces creativity, flexibility, and efficiency.

ADHD might make her think outside the box, but it’s also her superpower: Kerrie can build processes and systems piece by piece in her mind, identifying every gap, bottleneck, and inefficiency. She helps entrepreneurs navigate the challenges of scaling a business, guiding them from feeling overworked and overwhelmed to running a self-sustaining, efficient operation.

The Common Roadblocks to Growth

According to Kerrie, getting trapped in day-to-day business operations is extremely common, especially for businesses earning between half a million to a million dollars in revenue. “At the start, owners do everything themselves,” Kerrie explains.

“As they grow, they hire ‘doers’, but managing those employees takes up so much time that they still can’t step away.” This bottleneck often prevents owners from implementing an effective business scaling strategy.Many business owners also struggle with outdated processes, unnecessary expenses, and a lack of financial visibility.

Struggling with inefficiencies and hidden costs? Take control with smarter solutions.

Kerrie has seen businesses with subscriptions from years ago that still quietly drain resources. “They have no mental or physical space to optimise their business,” she says. “And when it comes to hiring someone to help, the idea of trusting others with their ‘baby’ is terrifying.”

The Importance of Letting Go

One of the biggest barriers to scaling your business is your mindset. Many feel that no one can do the job as well as they can, leading to perfectionism and reluctance to delegate. Kerrie suggests starting small: “Owners often let go of the tasks they dislike first. Once they see those being handled well, they feel more comfortable delegating further.”

A key principle to embrace is the 80/20 rule: If 80% of the work can be done by others, business owners can focus on the 20% that truly requires their expertise. Kerrie notes that the process of letting go requires a mix of structured delegation and trust-building, which is an essential step in any business scaling strategy.

Fractional Management: A Smarter Approach to Growth

One innovative approach Kerrie champions is fractional management, a concept that allows businesses to access high-level management expertise without hiring full-time executives.

“Many small and medium businesses think they need a full-time operations manager, but in reality, they might only need 10 hours a week,” she explains. “That’s where fractional management comes in. You get the expertise you need without overcommitting resources.”

This approach has gained traction in recent years, with roles like fractional CFOs, CMOs, and operations managers helping business owners focus on strategy instead of daily firefighting. When implemented correctly, fractional management can be a game-changer in how to scale a business efficiently and cost-effectively.

Processes and Systems: The Backbone of Scalability

A strong business scaling strategy relies on robust processes and integrated systems. “If you want to scale, you need repeatable, efficient processes,” Kerrie says. “They should be like a bible for your business—constantly reviewed and updated to maintain consistency and quality.”

Beyond processes, integrating IT systems is important. Many businesses start with basic tools but outgrow them as they scale. “Sometimes you need to upgrade,” Kerrie advises. “Look at integrations. Your accounting software should talk to your invoicing system, and your CRM should connect with your marketing tools. Streamlining systems prevents inefficiencies and wasted time.”

Is your tech holding you back? If your systems aren’t working together, you’re losing time and efficiency. It’s time to integrate smarter.

Business as an Investment, Not Just a Job

One of Kerrie’s biggest mindset shifts for business owners is seeing their company as an investment rather than just a job. “If you bought an investment property, you wouldn’t try to manage it yourself. You’d hire a property manager,” she says. “It’s the same with a business. Eventually, you need to step back and let professionals handle operations while you collect the profits.”

This shift in perspective helps business owners break free from the trap of working in the business rather than on it. Scaling a business isn’t just about hiring more people; it’s about creating a structure where the business can operate and grow without being entirely dependent on the owner’s daily involvement.

The Path to Business Freedom

Scaling your business doesn’t mean working harder. It means working smarter.

By implementing a solid business scaling strategy, embracing delegation, and integrating better systems, you can finally step back and enjoy the freedom you originally set out to achieve. With the right mindset and approach, you can transition from being overworked to truly owning a thriving, sustainable business.

If you’re looking for an insightful read on this topic, Kerrie highly recommends:

Leaders Eat Last by Simon Sinek

Buy Back Your Time by Dan Martell

If you’re ready to stop spinning your wheels and start scaling your business effectively, Kerrie McGilvray and The Admin Superheroes can help you streamline operations and free up your time.

Step into the Digital Dojo as System Sensei

Forget the superhero capes and secret lairs – the real heroes of the digital age are the tech wizards who keep small businesses running smoothly without breaking the bank. Dorks Delivered provides affordable IT support and protection to small businesses, embodying the role of remote System Senseis with their expertise and dedication.

The Tech Whisperer

The Head Dork at Dorks Delivered isn’t your average IT guru. He’s passionate about empowering small businesses with technology, loves a good laugh, and has a knack for explaining complex concepts in a way that even the most technophobic among us can understand. He’s the kind of person you’d want to troubleshoot with over a virtual coffee, knowing you’d get expert help and a good chuckle along the way.

“We’re not just fixing computers,” he says with a twinkle in their eyes. “We’re problem solvers, innovators, and digital detectives. We’re the dorks who level the playing field, giving small businesses access to the same tech expertise as the big guys.”

The Remote Revolution, Tailored for Small Businesses

Dorks Delivered embraces a remote-first culture, allowing them to offer affordable IT support to small businesses across Queensland. They understand that small businesses often have limited budgets and resources, so they’ve tailored their services to meet those specific needs.

“We’re all about providing value and flexibility,” explains the Head Dork. “Our remote model allows us to offer top-notch IT support at a fraction of the cost of traditional IT providers.”

“We’re problem solvers, innovators, and digital detectives. We’re the dorks who level the playing field, giving small businesses access to the same tech expertise as the big guys.” – Head Dork, Dorks Delivered

The Ideal Dork

So, what does it take to join this elite team of remote tech warriors? According to the Head Dork, the ideal System Sensei (or “Dork,” as they affectionately call themselves) is a seasoned pro with 5+ years of experience, a mastery of essential tools like MS365 and top-notch remote management tools, and a deep understanding of cybersecurity, including solid backup contingency plans.

But it’s not just about the tech skills. “We’re looking for someone who’s passionate about helping small businesses succeed,” they emphasize. “Someone who understands the unique challenges they face and can provide tailored solutions that fit their budget and needs.”

And while a good sense of humour is always appreciated, it’s practically a prerequisite at Dorks Delivered. “We embrace our inner dorkiness,” says the Head Dork with a laugh. “We believe that a little bit of fun goes a long way in building strong relationships with our clients and creating a positive work environment.”

Ready to Join the Nerd Herd?

If you’re a tech-savvy problem solver with a passion for helping small businesses thrive, then your dojo awaits! Head over to our Careers page to learn more about the System Sensei role and other exciting opportunities at Dorks Delivered. Grab your virtual ninja gear, and let’s get this tech party started. We can’t wait to hear from you, no matter where in the world you call home!

Big Changes to Microsoft 365 and Office 365: What You Need to Know

G’day folks! At the start of the month, Microsoft’s dropped some news that’s bound to shake up the way we handle our business suites. From 1 April 2024, they’re rolling out new licensing changes for Microsoft 365 and Office 365 outside Europe, mirroring the updates we saw last year in the European Economic Area (EEA) and Switzerland. Let’s break down what’s new and how it might affect your business.

(more…)

From Reflection to Resolution: Setting Milestones for a 2024 Success Story

A Ripping Year? More Like a Rollercoaster (But We’re Still Standing!)

Hey everyone, let’s skip the usual interview format and have a heart-to-heart. 2023 has been a whirlwind, haven’t it? For yours truly, it was a year overflowing with personal milestones, a booming business, and some unexpected challenges. But hey, amidst the chaos, there’s always room for growth and learning—and that’s exactly what I want to talk about today.

(more…)

Improving Your Digital Marketing with Tim Nelson

Have you ever wondered how Google works? What’s the point of the search engine? How do you get to the top? Josh was joined by Tim Nelson from TPR Media to talk about all things digital marketing.

Tim Nelson is the Digital Marketing Director of TPR Media, a full service digital agency that specialises in developing and implementing online advertising. Their team includes designers, creatives, strategy and digital specialists, right through to in-house production services that provides leading directors, producers, film crew and post-production services to produce inspiring and incredible content.

Analysis is Key

When we start working with a new client, we take a look at their business. We see what industry they’re in. We then take a look at the cost per clicks that they’re up against, and we figure out, Hey, if you’re in finance, cost per clicks can be anywhere from 20 to $150 a click, depending on where you’re in.

We look at the budget and decide what the best option would be. It could be AdWords, search engine optimisation, Facebook ads, TikTok, the list goes on. We assess the business on what their goals are, but you’ve got to be realistic as well. Not everyone knows exactly what it costs to compete. Your competitors on Google have been running this race for a lot longer than you. If you’re just approaching me saying “I want to be able to rank on Google and make sales.” There’s a bit of a process there to have a look at the lay of the land and then come back with an approach that will actually work.

Gain insights into your market, costs, and competition. Optimize your strategy with AdWords, SEO, or social media. Let us guide you towards realistic goals and outshine competitors. Elevate your business—act on a tailored plan today!

Digital Marketing Isn’t One-Size-Fits-All

It’s definitely not a cookie cutter approach. And anyone that tries to sell it like that is trying to take you for a ride. Each business is different, and the language that you use needs to be adjusted. If I’m on LinkedIn, I’m probably not on there to look at cat videos. But if I’m on Facebook, I’m probably scrolling to see what everyone’s up to, what I’ve missed out on the day. From a business perspective, how do you adapt and gear the message to your clients in the different space if you have the same person across multiple platforms.

Facebook, their ads, for example, are pushing out to profiled audiences versus Google, which is a pool campaign where you’re actually typing in what you’re looking for exactly. Tiktok has come out of essentially nowhere and taken a lot of market share from Facebook and the other social media networks because it is just absolute dopamine. You’re getting entertained every time you flick to the next video, and that’s really taking it away. It’s the final frontier of where we’re currently at of entertainment.

What To Look for In a Digital Marketing Agency

It’s establishing the outcome, what their goal is. Is it e-commerce sales? Is it new business inquiry? Is it phone calls? Then it’s a case of actually setting up the conversion tracking, which can be overlooked by some agencies. They set the ads up, they let them run. But the process of putting the conversion tracking in place actually helps the artificial intelligence that runs the ads to show what you deem a success. We’re all profiled pretty heavily by Google and Facebook through our activity.

Result Timelines

It’s certainly a question we get asked a lot. SEO does have a lot of voodoo surrounding it because we are essentially getting your website to be relevant for the keywords that will bring your business. There’s over 200 factors that will influence your rankings, but it can really be summarised down to your on-site and your off-site. On-site being your website, and that is aligning your website to be relevant for those keywords. Then the off-site is your back linking.

Back linking is really your trust and authority. So having other websites around the web, with hyperlinks pointing back to your site on topics surrounding those keywords. It’s doing that month in, month out that’s actually building the consistency and authority where Google’s bots can see that you’re consistently building these links again and again. That’s the byproduct of that, along with those other 200 factors, which load speeds, all those sorts of things, which in time gives you the increase in rankings. But it really depends on the competitiveness of the industry

One of my brothers is a plumber out west, and I ranked him onto page one of Google after about four hours of on-site work. I’ve never actually built a backlog for it. That was six years ago. He still ranks to this day since there’s no competition out there.

Whereas in the city, if you’re in the finance game, it’s going to take a while. You’re up against high PR value sites, banks, all those trusted sites that have already run this race that build that trust, and you’ve got this new domain that has nothing behind it. So Google’s biggest, first and foremost, service is to provide search results. And it needs to be relevant. The day they’re not relevant is the day they’ll lose market share

What to Do If You’re in a Competitive Industry

You can go broad or sniper when you’re going up against the big ones. We’ve worked with law firms, finance companies who are up against the big ones, and a lot of them can’t compete in budget. The cost per clicks is way too high. They can’t run the numbers that the big ones run at the chance of not diverting the leads.

We’d certainly look at more of a push campaign to a profiled audience that fits the bill of people who are looking for loans or what have you, rather than people specifically searching for it. Or you can go the very specific sniper approach. If the competition is in the city you’ve got to play on your benefits. Maybe it’s that you have free parking. Your messaging needs to be different to break down how it’s more convenient.

Craft your digital edge with our tailored strategies. From precise conversion tracking to SEO mastery, we elevate your presence. In competitive industries, we customize approaches to spotlight your unique advantages. Reach out and revolutionize your digital impact today.

Changing Your Websites Domain Name

We’ve had to cross that bridge a couple of times with people changing their domains are super strong. People want to rebrand, and that’s cool. We can certainly do it with 301 redirects from the old URL to the new one which redirect all of the trust and authority you’ve built in that original URL to the new one. It will be a dip, but it does recover.

How to Spot Red Flags with Digital Marketing Agencies

Check all of their Google reviews and read them very carefully. The big agencies that are pumping big numbers through, if they have a big sales team, be wary. I started this business with the other two directors and I still handle the clients to this day. I’m not a new person who’s an intern who’s going to be gone in three months’ time. I’m in it for the long haul and it affects my bottom line to see people leave.

Big agencies are successful for a reason because they do a good job. But I guess just be wary of the slick sales approach and look into what they’ve done already, look for examples of client success stories, call them, ask them.

Tim’s Most Influential Book

The Power of Now was a really big one for me, 10 or so years ago, which was when as a young uni student, you’re worried about the future and where it’s going to go and thinking about the past. It’s just concentrating your energy into the present moment, which allows you to accomplish a lot of things.

We want the best in our future that we’re trying to figure these things out. But truly, it’s this moment right now when you can make those differences. And doing that every day creates a brighter future. Don’t be afraid of a bit of calculated risk. We started this business in ’08 out of uni. We were young. We didn’t have children. If it went south, that’s okay, we can go and get a job. But I’m so glad I did.

What Is Business Freedom to Tim

Business freedom for me is having clients succeeding, first and foremost, and that it is having systems in place that allow everything to be trackable, accountable, and scalable, which is where Dorks Delivered have certainly helped our business out. Being in a marketing background, we’re great marketers, and as you grow, our accountant said that the hardest thing is growing. But then you need to manage the quality control as you scale. It’s having those systems in place to stop the chaos.

– Tim Nelson

How Tim Can Help You

Need digital marketing help? TPR Media build relationships with their customers to foster long-term trust so they can grow together for years to come. Visit their website and get a quote today.

Successful Partnerships in Business With David Martin

One of the solutions to helping grow your business could be looking towards a strategic partnership for growth. Josh is joined by David Martin from AI Group who is an expert on all things to do with successful partnerships in business.

David has been part of Australia’s Innovation Ecosystem for over 15 years and has worked at the executive level across multiple industries including large and small organisations to facilitate innovative solutions to complex and wicked problems. He has maximised opportunities for Australian industry in $88 billion dollars of major projects, delivered financial assistance of over $22 million dollars to innovative SMEs and pulled together over 150 commercially astute bleeding edge research/industry collaborations that have resulted in novel technology and jobs of the future.

(more…)

Systematising Your Business With Greg Gunther

When it comes to running a more efficient business, there are some things you can be doing in-house that can significantly improve your operations. Josh spoke to Greg Gunther from Your Business Momentum about one of the best days to do so – systematising your business.

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The Ins and Outs of Facebook Ads With Dahna Borg

In the ever-evolving world of digital marketing, Facebook and Instagram stand out as platforms with massive potential. But are they right for every business? Josh spoke to social media ad expert Dahna Borg from Bright Red Marketing who shared her expert advice on all things social media marketing.

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Share Trading 101 With Louise Bedford

Share trading is one of the most popular ways to build wealth, but there can be a lot of issues if you don’t go about it the right way. Josh was joined by Louise Bedford from The Trading Game to discuss everything that has to do with share trading in Australia.

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CRM for Small Business with Sean Kelly

Understanding your business from the inside out is vital to be as productive as possible, but have you thought about how to implement better processes through improved data collection? Josh was joined by Sean Kelly to discuss some ways to get more out of your business.

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Better Customer Relationship Management With Nicholas Stankiewicz

Are you identifying your customers’ needs and making sure that you build the best customer relationship with them possible? Josh was joined by Nicholas Stankiewicz to discuss how to make sure that you can make everyone happy by building positive customer relationships.

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Working Capital and Cash Flow Tips With Andrew Weatherley

Restructuring, cash flow, and working capital can be a very confusing aspect of doing business, and it’s normal to feel overwhelmed. Josh was joined by Andrew Weatherley from WCT Advisory about these important business factors, and more. (more…)

Better Cloud Infrastructure with Sayuj Nath

Cloud computing is a major aspect of thousands of businesses, but there are a lot of mitigating factors that can confuse people. Josh was joined by Sayuj Nath, a cloud mitigation expert, to discuss all things to do with the cloud and how you can use it to help your operations.

Sayuj is the Principle Consultant at Slalom. In his role, he consults with businesses on strategy, technology, and business transformation regarding cloud services.
(more…)

Cultivating a Financially Healthy Business With Bryan Worn

Becoming financially independent is the gateway to generational success, but the journey to get there can be very difficult. Josh spoke to Bryan Worn about how to achieve financial independence with your business and what it takes to get there.

Bryan is one of Australia’s most experienced and respected business and professional services practice mentors. He is on a mission to help business owners be commercially successful and achieve financial independence, whilst still enjoying the personal life they want.

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World Password Day

We celebrate World Password Day every first Thursday of May. This special day aims to remind people to protect themselves online by using strong passwords. Avoid passwords like ‘12345678’ and ‘password’. Secure your social media pages and other online accounts by using passwords that are hard to guess.

(more…)

Dorks Delivered

5.0

Based on 52 reviews

review us on

Kennard

02:22 28 Nov 24

I am very Satisfied with the services provided by Dorks; the teams are highly responsive and supportive.

Eleanor Swanepoel

08:38 19 Nov 24

The Dorks got me into my system after it was locked out and the device destined for landfill. Having worked with the Dorks team for 4 years, I have always found them responsive, helpful and diligent. Thoroughly recommend!

Trent Marshall

03:33 15 Nov 24

Josh and the entire Dorks team could not be any more professional, helpful, friendly and knowledgeable if they tried. Time and time again they were patient and went above and beyond to resolve numerous complicated IT issues for myself and my team, at all hours of the day and night. I recommend them to all size and scale of businesses, as no problem is too large for the Dorks! Thanks again Josh and I wish you and the team every success in work and in life.

Meg Dennis

21:27 08 Nov 24

There are very few organisations that have a service culture of going above and beyond. Josh Lewis, Dorks founder did that this week with myself and several peers, helping us through a difficult IT situation. Dorks Managed IT Services are relationship grounded, solution oriented and outcomes based. They are outstanding in their sector.

Meenakshi Vivek

06:46 08 Nov 24

I had the pleasure of speaking with Joshua from Dorks on an IT issue outside of their scope, and I couldn't be more impressed. He went above and beyond to not only resolve my problem quickly on late Friday afternoon but also was very friendly and supportive. His dedication to ensuring everything was working perfectly, truly stood out. Highly recommend Joshua Lewis @Dorks for anyone needing reliable and expert IT assistance!Thank you so much Josh!

Mark Mathews

02:16 15 Aug 24

I've been a client of Dorks Delivered for many years and for good reason! They are so easy to deal with, value for money, host and manage my website, provide office software at discounted rates, easily fix website issues etc. A seamless and easy IT company to deal and communicate with that I highly recommend for all your IT needs.

john aguiflor

03:59 05 Dec 23

Definitely a dream work place!

The Irrigation Shop

02:52 28 Nov 23

These Dorks are fantastic. Always ready to solve any problem we have. Cyber-security, hardware, even tips on marketing. Josh is always approachable and friendly, and the team are top-notch!

Rob Swanson

21:25 27 Nov 23

Dorks has helped get our company IT needs on track and streamlined. They are easily contactable when problems occur and are quick to get you back up and running!

Rimas Veselis

16:55 27 Nov 23

Always extremely helpful!

Mark Ong

02:00 27 Nov 23

The best organisation I've work with so far. All staff are hands-on and they will understand your business in order to support you the best way possible. They are the partners you need for any kind of tech solutions. I love that they are open to two-way feedback and will let you know if something is realistic or not and what is the best solution to move forward given the circumstances. It is no surprise that they come highly recommended for me.

Ben Rayner

01:28 27 Nov 23

Very happy to recommend Dorks Delivered with Teck support etc, we worked together for over 10 years and have all issues resolved promptly.Thanks Team Dorks

Tim Nelson

01:04 20 Nov 23

A refreshing company to manage my IT requirements. Over and above service, and always coming to me with new ideas and concepts

Louise Bedford

03:10 28 Aug 23

Joshua Lewis is a super star. Generous of spirit, skilled as an interviewer, and gifted with the ability to see exactly what people need - I'm sure you'll enjoy dealing with Dorks Delivered.

Dave Abbot

09:08 09 Aug 23

Absolute guns in the industry. Trustworthy reliable and brutally honest.

Tanner Anderson

07:24 04 Aug 23

Working with the team at Dorks is always a pleasure!

Bryan Nillos

00:21 03 Aug 23

Great place and great people to work with. The best MSP, value for money!

Kubrador

04:28 02 Aug 23

I strongly endorse Dorks Delivered for their outstanding Managed IT Services! With a proactive and reliable team, they provide round-the-clock support and top-notch cybersecurity, making them an invaluable partner for achieving business success.

Mark Pope

05:26 06 Jul 23

Definitely talk to Josh Lewis and the Dorks about your managed IT needs. Apart from being smart and having a great team, I have found him to be genuinely concerned about his clients, coming up with the best advice that suits their needs.

Cameron Quin

03:52 05 Jul 23

Honestly, our business wouldn't survive without them. Josh and his team just know everything and I have peace of mind when it comes to the uptime. Of my business. And they give awesome little freebies!!

Adrian Peterson

23:49 25 Apr 23

We recently transferred our I.T. needs to Dorks Delivered and they have been fantastic. The response times, ease of accessibility to them and their understanding of our needs have been brilliant. It's been a complete 180 degree shift from our previous vendor Mercury I.T. We are so pleased with the change and would happily recommend Dorks Delivered to other businesses.

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Website Terms and Conditions With Mark Donnelly

How to Protect Your Business With Automated Website Compliance

Key Takeaways

Meet Mark Donnelly

The Hidden Risks of Outdated Website Terms

How Often Should You Review Your Terms?

Live Terms: A Smarter Way to Stay Compliant

Keeping your website compliant is just one part of maintaining a secure and well-managed digital presence. Keep your business running smoothly with reliable IT support.

The Cost of Ignoring Website Compliance vs. The Ease of Live Terms

The Future of Website Compliance

Scaling a Business With Kerrie McGilvray

How to Transition from Daily Grind to Long-Term Growth

Key Takeaways

Meet Kerrie McGilvray

The Common Roadblocks to Growth

Struggling with inefficiencies and hidden costs? Take control with smarter solutions.

The Importance of Letting Go

Fractional Management: A Smarter Approach to Growth

Processes and Systems: The Backbone of Scalability

Is your tech holding you back? If your systems aren’t working together, you’re losing time and efficiency. It’s time to integrate smarter.

Business as an Investment, Not Just a Job

The Path to Business Freedom

Step into the Digital Dojo as System Sensei

The Tech Whisperer

The Remote Revolution, Tailored for Small Businesses

The Ideal Dork

Ready to Join the Nerd Herd?

Big Changes to Microsoft 365 and Office 365: What You Need to Know

From Reflection to Resolution: Setting Milestones for a 2024 Success Story

A Ripping Year? More Like a Rollercoaster (But We’re Still Standing!)

Improving Your Digital Marketing with Tim Nelson

Analysis is Key

Gain insights into your market, costs, and competition. Optimize your strategy with AdWords, SEO, or social media. Let us guide you towards realistic goals and outshine competitors. Elevate your business—act on a tailored plan today!

Ask a Dork

Digital Marketing Isn’t One-Size-Fits-All

What To Look for In a Digital Marketing Agency

Result Timelines

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Changing Your Websites Domain Name

How to Spot Red Flags with Digital Marketing Agencies

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Successful Partnerships in Business With David Martin

Systematising Your Business With Greg Gunther

The Ins and Outs of Facebook Ads With Dahna Borg

Share Trading 101 With Louise Bedford

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CRM for Small Business with Sean Kelly

Better Customer Relationship Management With Nicholas Stankiewicz

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Better Cloud Infrastructure with Sayuj Nath

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