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IT Solutions

Looking for IT solutions to streamline your business operations? Learn more about the IT tools and processes designed to boost productivity and enhance security.

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Whether you’re solo or scaling, here’s our go-to list of tools (some free, some freemium) that help you eliminate repetitive tasks, save time, and run your business more efficiently — without the bloat or overwhelm.

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Physical vs. Virtual Servers: How to Choose the Right One?

Physical vs. Virtual Servers

How to Choose the Right Server?

In our modern, tech-savvy landscape, it’s almost unthinkable for a business to operate without incorporating some form of server into its network or IT infrastructure. Servers have become integral to daily operations, enabling efficient data management, workflow automation, and a host of other essential tasks. But when faced with the decision of selecting between a physical server and a virtual one, things can get a bit complicated. Both these options come with their unique set of features and benefits, and understanding these can be pivotal in making an informed choice. So, let’s delve deeper into the pros and cons of both physical and virtual servers, aiming to provide clarity on this intricate decision.

 

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search for managed IT services

Business Benefits of Managed IT Services

A lot of people have brilliant ideas (usually over a few beers or wines) that they think will make something easier or will solve a problem. A lot of us out there have had that perfect idea for a startup at some point in time, but only a few could actually transform their entrepreneurial vision into a reality. While starting a business or rather an organisation is already a feat in itself, things get trickier when the company needs to cope up with the testing tides of Information technology. 

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NBN or 5G Which Is Better

NBN or 5G: Which Is Better?

Let’s talk about wireless Internet connections—NBN or 5G, which is better?—and why you may want to go wireless.

 

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How to Create Network Documentation

How To Create Network Documentation

Businesses all over the world are largely aided by technology to become better and stronger. Technology helps them get from Point A to Point B, and every business has an extensive network infrastructure and wants to have a complete grasp of its IT. Once they’ve understood what they have at their disposal, it is largely all about strategising to reach the promised land. Here, network documentation is the tool of choice. So how do you create network documentation?  (more…)

fingerprint - online security

How to Make a Good Password and Remember It

How to Make a Strong Password and Remember It

https://www.youtube.com/watch?v=ZArTp7MY2z8fingerprint - online security

I’ve just told everyone your password. Yup. They are the most common passwords that people have.

Yep. Had to think about that for a moment. If you have any of those passwords, any of the ones that are flicking on the right side of your screen, you’re in trouble mister.

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When Should a Company Use Support as a Service

When Should a Company Use Support as a Service

Technology is supposed to make things easier, but sometimes it will end up complicating things even more. Business owners can end up running around in circles just trying to cope with their non-core activities. These non-core yet time-consuming activities are mostly related to technical support and customer care.

When you are trying to run a business, these time-consuming activities may frustrate you beyond comprehension, but they are still extremely critical to retaining your customers and building a good reputation. In order to fulfil all demands made to the business, support as a service was introduced.

 

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Finding the Best Accounting Software

Finding the Best Accounting Software: What Are the Things to Consider

The Best Accounting Software 

Numbers, general ledgers, chart of accounts, reconciliation, linking bank accounts from one thing to another and then sending out your BAS. It’s something that unless you’re a number freak and a super geek and really, really enjoy the accounting lifestyle, you’re not going to enjoy that part about your business.

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How to Implement Digital Transformation

What Is Digital Transformation and How to Implement It

Modern business is super reliant on digitisation. Gone are the days when computers were frowned upon and looked on as a lazy man’s way of completing work. Today there is a massive focus on how fast and how accurately a job can be performed with minimum human intervention. The idea is not to take away the jobs, but to increase the pace of production and expand the scope of activities. Digital transformation is a blessing!

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woman organising files on her laptop

3 Digital Decluttering Tools That Will Help You Stay Organised

Stay Organised and Focused 

Who remembers the days of the filing cabinet? You know that thing sitting in the corner and every so often you’d open it up and clean through it and you’d go wow, okay, there’s a lot of stuff in here. You clean through it and you got it all thrown out, you got all the stuff that you needed from the last seven years for the tax man, you digitised it all, and you chucked it on the computer, but that could be just as big of a problem as what you did in your filing cabinet.

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How Will Hybrid IT Transform Your Business

How Will Hybrid IT Transform Your Business?

What Is Hybrid IT and How Will It Transform Your Business?

There is a race that is occurring between companies all around the world to compete and excel in their digital transformation. Using the public cloud has seen exponential growth in recent years, mainly due to its scalability. Its limitless flexibility and minor capital investment have presented businesses with a new option to move away from traditional data centres.

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domain name quick overview

What You Need to Know About Domain Names

domain name quick overview

What Is a Domain Name and How Does It Work?

https://www.youtube.com/watch?v=CmuvfyuRTmg 

Today we’re going to talk about domain names. We had a lot of questions come through last week about hosting and domain names and all sorts of stuff. People are like, “What’s a host? What’s a domain name? What’s all this stuff?” So, the easiest way to think about it is when you’re running a business, you have to have your business name registered. Then you can actually run your business.

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What to Know About IT Governance Framework?

What to Know About IT Governance Framework?

What Is IT Governance Framework?

First Things First

To succeed in business you need to understand the importance of IT and use this knowledge to drive their value. IT governance is an extremely critical aspect of any business. The sooner you accept that the better for your performance.

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The Role of IT in Supply Chain Management (Manufacturing, Warehousing, Distribution, Retail)

What Is the Role of IT in Supply Chain Management?

Companies face several challenges wherever they are in the supply chain. Utilizing information technology, businesses can deal with various supply chain management issues.

What is a supply chain?

A supply chain refers to the entire process of making and selling goods, from the supply of raw materials and using them to manufacture products to the distribution and sale to consumers. It is a network of companies, including suppliers, manufacturers,  shippers, distributors and retailers, working together to make stuff like logistics, inventory management, transportation and so forth go as smoothly as possible.

What is the role of IT in supply chain management?

supply chain managementThe role that IT plays in supply chain management or SCM is so important. IT provides the tools which can pick up relevant information, break it down for proper analysis and execute it for optimum performance of the supply chain. Data is pivotal to the execution of the supply chain, primarily because it provides the base on which the supply chain managers can take decisions.

Real-time or almost real-time information is the key to proper supply chain management. With information about the various stages of the supply chain, decision-makers can plan, manage, and adjust processes to achieve goals in procurement, inventory, manufacturing, etc.

Why is technology important in supply chain management?

Business processes have been digitalized in the past couple of decades, and it has become a necessity rather than an option. Why not? IT integrates various operations carried out by different companies in the supply chain. It speeds up the business processes and prevents bottlenecks. Companies are closer to achieving on-time procurement, shorter inventory, and better efficiency, especially in manufacturing. IT allows companies in the supply chain to meet the needs of consumers. 

How does information technology affect supply chain management?

Supply chain management is all about producing the right product in the right quantity and sending them to the right place at the right time. It seems simple, but it can quickly become complicated. 

How Suppliers Can Utilize Information Technology 

The supply chain starts with the supplies. With a reliable supply chain software that allows real-time information sharing, manufacturers and suppliers can collaborate better and avoid production delays due to insufficient raw materials.

Normally, manufacturers initiate transactions with suppliers but if you are a supplier, you can monitor your clients’ inventory, forecast future demands, and make sure that you’re ready to fulfil orders for raw materials. Suppliers can also use historical data to make informed decisions in aspects like partnership and contract management. 

Be the most reliable supplier in your area! Take advantage of the latest technology for supply chain management. 

How Manufacturers Benefit From IT

IT offers better visibility and transparency that lead to better accountability and control over the production of goods. Manufacturers that have clear visibility on production can make adjustments to make the process more efficient as well as foresee problems and prevent them. For example, with IT, a manufacturer can foresee delays and make changes in the production schedule.  

How Information Technology Helps Shippers 

Timely delivery is essential in any industry. Delivery that’s done on time usually results in customer satisfaction, and customer satisfaction normally leads to customer retention.

As a shipper or logistics provider, you can ensure customer satisfaction by improving order tracking and delivery. Keeping the manufacturers and distributors informed of the entire delivery process and possible delays already puts you a step closer to repeat business. What more if you can avoid delays by utilizing data from the tools? Many supply chain management tools for delivery and shipping service providers also let you give clients access to a platform where they can enjoy a sense of control. 

Utilize the best supply chain management tools to keep your clients satisfied.

How Distributors Can Take Advantage of IT

Distributors that are spending a lot of time and wasting money on inventory management can rely on supply chain management tools for some badly needed assistance. With the right tool and documented process, distributors no longer have to worry about excess or insufficient stock. Instead, they can predict demands and effectively manage inventory and orders. 

How Retailers Can Use Information Technology

In the supply chain, retailers are the ones who face consumers. They need flexibility and visibility as well as integration. Retailers can integrate their POS systems, which capture their sales, with their tool for monitoring the stock level, which is also visible to the distributor. Retailers can also set a reorder point that when reached will automatically generate an order.

Predict demands and manage orders effectively. Get the most reliable supply chain tools for sales and orders.

The Role of IT in Supply Chain Management

IT is leaving a mark everywhere. Nothing remains untouched. No wonder every aspect of a business is now under its command! The role of IT in Supply Chain Management is highlighted in the following points.

1. Integrated and Coordinated Supply Chain 

A supply chain can only work efficiently when it is properly integrated and well-coordinated. IT performs this crucial task by bringing in multiple technologies and combining them to optimise the supply chain. These technologies make data collection possible and much easier and more accurate. In turn, this allows precise and detailed data analysis leading to sound business decisions.

IT in supply chain management2. Increased Productivity

Smooth flow of information, new technologies and effective communication increase the productivity of all entities in the supply chain. It is like a trigger for product movement. Instead of going back and forth, IT provides the link that passes the needed information continuously.

3. Cost Reduction 

IT permits optimum utilisation of resources and assets. Old data is used to study the trends, and technology is used to analyse it for improving performance. When resources are used optimally, they result in cost reduction.

In a supply chain, the role of IT becomes more prominent because it motivates all parties to use their respective resources in the most cost-efficient manner. When IT is used as it should be, there is a dramatic fall in overall expenses.

4. Product Improvement 

IT consists of tools and applications which can be used to gain early awareness. In a market where consumers always want something new, the product will either have to evolve or it will go out of demand. To stay in business, you must introduce product improvement and innovation sooner rather than later. The kind and extent of product improvement can be validated with the help of IT.

5. Supply Chain Visibility 

Information makes the entire supply chain visible to supply chain managers. The manner in which the information flows from one collaborator to the other and the impact it has on others is used by the managers in making strategic decisions.

The Functional Roles of IT in Supply Chain Management

Apart from the above-mentioned basic roles, there are three functional roles of IT in supply chain management. These are:

1. Transaction Execution 

When information flows efficiently between the participants of the supply chain, the number of transactions between them is reduced. IT increases the efficiency of repetitive data exchanges. This data is usually appropriate for delivery verification, order processing, billing, and dispatch advice.

2. Collaboration and Coordination 

IT renders the flow of information. This makes for easier planning, coordination and improved collaboration between all participants. Demand forecasts make it possible to plan for the future, and order tracking makes knowing the physical location of each order a reality. Neither of these activities is possible without IT.

3. Decision Support 

Good decisions cannot be pulled out of thin air. They are and should be based on data. IT is a huge benefit in decision support. It can collect even the most complicated set of data and convert it to easy-to-understand charts and reports. In this context, IT extends decision support to all managers. 

Enjoy smooth transaction, efficient execution, and better collaboration whether you’re on the upstream or downstream of the supply chain.

Software for Supply Chain Management

There are many tools that are used for effective supply chain management. These are primarily categorised as:

1. Enterprise Resource Planning 

Materials requirement planning, which was earlier used to distribute resources for a manufacturing operation, resulted in enterprise resource planning (ERP), a system that links individual IT applications into a single one. This results in the integration of the data and the processes of the complete business.

When all operations are consolidated, information related to cash flow and material flow starts making more sense. ERP has now become the backbone of the supply chain and provides an integrated view of the organisation as a whole. Today, ERP has also led to the automation of many functions so that there is minimal human intervention.

2. Electronic Data Interchange 

Electronic Data Interchange (EDI) is the exchange of business data from one computer to another. It is usually done in a standard format so that all concerned parties can use it according to their need without having to constantly ask for it. EDI allows companies, across the industry, to communicate with one another.

Everyone who uses EDI follows the same rules and methods. This makes for efficient inventory management, better business relationships, and improved customer service.

3. Supply Chain Management Systems 

An ideal supply chain management system will help in planning, selecting the vendor, manufacturing, logistics, and building the customer relationship. To provide the necessary assistance Supply Chain Planning (SCP) software and Supply Chain Execution (SCE) software are used.

4. Customer Relationship Management 

CRM or e-CRM uses IT to assist an e-business in managing its customer base. It matches customer needs with the product plans to increase sales.

The Final Word

The secret behind successful Supply Chain Management lies in IT. From the very beginning of the supply chain to its very end, data plays a key role in bringing the entire set together. IT tools provide the necessary communication link between all entities and allow them to work independently and yet in a coordinated manner. The role of IT in supply chain management is undeniable. It is the chain that binds everyone and everything together. It is vital!

 

Editor’s Note: This article was originally published on 28th January 2019. It has been revamped and updated to provide more information and to reflect recent trends.

 

Do you need reliable monitoring tools and tracking systems for your business? Contact us for custom tech solutions starting at $1. 

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Step By Step Guide to Developing an IT Strategy

Step By Step Guide to Developing an IT Strategy

Step By Step Guide to Developing an IT Strategy

A strategy does not have to be a complex plan of action. Think of it like following a recipe. At times it can be as simple as a document that you refer to in order to do things just right. Maybe until now it was a statement that you heard constantly like “this is how you need to do it” or “ this is how it has been done until now”. In short, what it means is that this is the way that things were being done, or this was the plan of action. Speaking of Information Technology, IT strategy is the overall plan (objectives, principles, and tactics) that tells you how exactly technology is being used in an organisation.

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How To Mitigate The IT Security Risks Of M&A

How To Mitigate The IT Security Risks Of M&A

How To Mitigate The IT Security Risks Of M&A

Mergers and Acquisitions (M&A) are hard to ignore in the reality of the business world. It is a time filled with back and forth negotiations, strategising, guessing and second-guessing your instincts. Traditionally, the deal would become final and irrevocable with the signing of contracts. A formal shake of hands would then pass the control from one to the other. If you look closer, the transition period would be full of chaos and hiccups.

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Benefits of IT Managed Services

IT Managed Services for Businesses in Australia

IT Managed Services for Businesses in Australia

In today’s fast-paced commercial environment, a company’s reputation hinges on its ability to deliver seamlessly. To support business operations and ensure they run smoothly, it’s crucial to understand and respond to evolving customer needs while keeping within budget. Case studies highlight how a strong support team and reliable support managed services can help businesses navigate challenges and improve performance.

For many businesses, from fledgling start-ups to established enterprises, managing IT services support in-house can be overwhelming. The financial investment needed to update and maintain cutting-edge infrastructure, combined with the challenge of keeping up with rapid technological shifts, often stretches internal teams. To meet these demands, businesses can turn to a range of external solutions that provide expert care and allow them to focus on their core operations.

Enter Managed Services Providers (MSPs) – the game-changers in this scenario. MSPs act as an external IT department, helping clients manage and optimise their IT infrastructure remotely.

By leveraging MSPs, businesses can scale their operations, reduce costs, and ensure compliance with privacy regulations. This allows companies to focus on driving growth without the burden of day-to-day IT management.

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5.0
Based on 52 reviews
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Kennard
02:22 28 Nov 24
I am very Satisfied with the services provided by Dorks; the teams are highly responsive and supportive.
Eleanor Swanepoel
08:38 19 Nov 24
The Dorks got me into my system after it was locked out and the device destined for landfill. Having worked with the Dorks team for 4 years, I have always found them responsive, helpful and diligent. Thoroughly recommend!
Trent Marshall
03:33 15 Nov 24
Josh and the entire Dorks team could not be any more professional, helpful, friendly and knowledgeable if they tried. Time and time again they were patient and went above and beyond to resolve numerous complicated IT issues for myself and my team, at all hours of the day and night. I recommend them to all size and scale of businesses, as no problem is too large for the Dorks! Thanks again Josh and I wish you and the team every success in work and in life.
Meg Dennis
21:27 08 Nov 24
There are very few organisations that have a service culture of going above and beyond. Josh Lewis, Dorks founder did that this week with myself and several peers, helping us through a difficult IT situation. Dorks Managed IT Services are relationship grounded, solution oriented and outcomes based. They are outstanding in their sector.
Meenakshi Vivek
06:46 08 Nov 24
I had the pleasure of speaking with Joshua from Dorks on an IT issue outside of their scope, and I couldn't be more impressed. He went above and beyond to not only resolve my problem quickly on late Friday afternoon but also was very friendly and supportive. His dedication to ensuring everything was working perfectly, truly stood out. Highly recommend Joshua Lewis @Dorks for anyone needing reliable and expert IT assistance!Thank you so much Josh!
Mark Mathews
02:16 15 Aug 24
I've been a client of Dorks Delivered for many years and for good reason! They are so easy to deal with, value for money, host and manage my website, provide office software at discounted rates, easily fix website issues etc. A seamless and easy IT company to deal and communicate with that I highly recommend for all your IT needs.
john aguiflor
03:59 05 Dec 23
Definitely a dream work place!
The Irrigation Shop
02:52 28 Nov 23
These Dorks are fantastic. Always ready to solve any problem we have. Cyber-security, hardware, even tips on marketing. Josh is always approachable and friendly, and the team are top-notch!
Rob Swanson
21:25 27 Nov 23
Dorks has helped get our company IT needs on track and streamlined. They are easily contactable when problems occur and are quick to get you back up and running!
Rimas Veselis
16:55 27 Nov 23
Always extremely helpful!
Mark Ong
02:00 27 Nov 23
The best organisation I've work with so far. All staff are hands-on and they will understand your business in order to support you the best way possible. They are the partners you need for any kind of tech solutions. I love that they are open to two-way feedback and will let you know if something is realistic or not and what is the best solution to move forward given the circumstances. It is no surprise that they come highly recommended for me.
Ben Rayner
01:28 27 Nov 23
Very happy to recommend Dorks Delivered with Teck support etc, we worked together for over 10 years and have all issues resolved promptly.Thanks Team Dorks
Tim Nelson
01:04 20 Nov 23
A refreshing company to manage my IT requirements. Over and above service, and always coming to me with new ideas and concepts
Louise Bedford
03:10 28 Aug 23
Joshua Lewis is a super star. Generous of spirit, skilled as an interviewer, and gifted with the ability to see exactly what people need - I'm sure you'll enjoy dealing with Dorks Delivered.
Dave Abbot
09:08 09 Aug 23
Absolute guns in the industry. Trustworthy reliable and brutally honest.
Bryan Nillos
00:21 03 Aug 23
Great place and great people to work with. The best MSP, value for money!
Kubrador
04:28 02 Aug 23
I strongly endorse Dorks Delivered for their outstanding Managed IT Services! With a proactive and reliable team, they provide round-the-clock support and top-notch cybersecurity, making them an invaluable partner for achieving business success.
Mark Pope
05:26 06 Jul 23
Definitely talk to Josh Lewis and the Dorks about your managed IT needs. Apart from being smart and having a great team, I have found him to be genuinely concerned about his clients, coming up with the best advice that suits their needs.
Cameron Quin
03:52 05 Jul 23
Honestly, our business wouldn't survive without them. Josh and his team just know everything and I have peace of mind when it comes to the uptime. Of my business. And they give awesome little freebies!!
Adrian Peterson
23:49 25 Apr 23
We recently transferred our I.T. needs to Dorks Delivered and they have been fantastic. The response times, ease of accessibility to them and their understanding of our needs have been brilliant. It's been a complete 180 degree shift from our previous vendor Mercury I.T. We are so pleased with the change and would happily recommend Dorks Delivered to other businesses.

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