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Weekly technology news, business insights, and updates about finance, marketing, personal development and pretty much anything that passes by a business owner’s desk.

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How to Reduce Churn Rate of Your Startup

How to Reduce Churn Rate of Your Startup

How to Reduce Churn Rate of Your Startup

Like your life, the health of any company cannot be measured just by profitability. There are many other metrics that you need to look at. One of the most important commercial metrics on your growth rate is the “churn rate”. This metric is more important for SaaS (Software as a Service) and other subscription-based businesses.

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How to Pick the Right Internet Connection - Dorks Delivered

How to Pick the Right Business Internet

Today we’re going to talk today about different Internet connections that are available to us, with a focus on what you can do to utilise them by making sure that they’re within your budget and that they make sure they are the best option for your business.

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When Should a Company Use Support as a Service

When Should a Company Use Support as a Service

Technology is supposed to make things easier, but sometimes it will end up complicating things even more. Business owners can end up running around in circles just trying to cope with their non-core activities. These non-core yet time-consuming activities are mostly related to technical support and customer care.

When you are trying to run a business, these time-consuming activities may frustrate you beyond comprehension, but they are still extremely critical to retaining your customers and building a good reputation. In order to fulfil all demands made to the business, support as a service was introduced.

 

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Healthy Relationships Between Children and Technology

Healthy Relationships Between Children and Technology

Technology is all around us, and this generation is exposed to it more than ever before. Today I’m going to be going through hits and tips for your kids, or the kids you look after, to make sure that the relationship you have with technology is healthy.

 

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Finding the Best Accounting Software

Finding the Best Accounting Software: What Are the Things to Consider

The Best Accounting Software 

Numbers, general ledgers, chart of accounts, reconciliation, linking bank accounts from one thing to another and then sending out your BAS. It’s something that unless you’re a number freak and a super geek and really, really enjoy the accounting lifestyle, you’re not going to enjoy that part about your business.

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How to Implement Digital Transformation

What Is Digital Transformation and How to Implement It

Modern business is super reliant on digitisation. Gone are the days when computers were frowned upon and looked on as a lazy man’s way of completing work. Today there is a massive focus on how fast and how accurately a job can be performed with minimum human intervention. The idea is not to take away the jobs, but to increase the pace of production and expand the scope of activities. Digital transformation is a blessing!

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Effective Ways of Recovering From Burnout

Effective Ways of Recovering From Burnout

Burnout is a very serious matter for a lot of business owners. People get into business to get out of a nine to five, but a lot of the time, what happens is they find that instead of working a nine to five, they’re working a 5:00 AM to 9:00 PM, a five to nine. They don’t get to see their family as much. They don’t get to spend as much time at the things they were doing before, but as long as you’re passionate about what you’re doing, you continue to tell yourself that this isn’t work, this is fun. That’s perfectly fine, but everyone knows that you can’t have the good days without the bad days.

 

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Ransomware-A Guide To Avoid Becoming A Victim in 2019

Ransomware – A Guide To Avoid Becoming A Victim in 2019

Ransomware – a Guide to Avoid Becoming a Victim in 2019

Cyber attacks with malicious intent are a common way for cybercriminals to earn money illegally. This issue is huge and that last year cybercriminals all over the world earned millions of dollars.

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woman organising files on her laptop

3 Digital Decluttering Tools That Will Help You Stay Organised

Stay Organised and Focused 

Who remembers the days of the filing cabinet? You know that thing sitting in the corner and every so often you’d open it up and clean through it and you’d go wow, okay, there’s a lot of stuff in here. You clean through it and you got it all thrown out, you got all the stuff that you needed from the last seven years for the tax man, you digitised it all, and you chucked it on the computer, but that could be just as big of a problem as what you did in your filing cabinet.

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A Step-by-Step Guide to Starting a Business

A Step-by-Step Guide to Starting a Business in Australia for Foreigners

A Step-by-Step Guide to Starting a Business in Australia for Foreigners

Congratulations! You are finally going to become your own boss. You’ve rolled the dice and decided to start a new business venture in a foreign land. Starting something new is always terrifying and the excitement that accompanies it is an incredible feeling.

You want to do everything just right and leave no room for mistakes. For foreigners starting a business in Australia, the process can be hard. This will be especially true if you don’t know the right order in which to proceed. This post will help you sort it all out. Read on to find a step-by-step guide to starting a business in Australia as a foreigner.

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Guide to Backlinking and Why It’s Important for Your Website

Guide to Backlinking and Why It’s Important for Your Website

Guide to Backlinking and Why It’s Important for Your Website 

If you use your website as a source of income, you want to make sure that you are driving traffic to your business organically and not just through word of mouth. You definitely need to make sure you’ve got a world-ranking website. There’s been a whole bunch of different episodes I’ve done which discuss how to get a website ranking a bit better and make sure that you’ve got a good website, but we’re going to be talking about how to use backlinks today specifically.  

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How Will Hybrid IT Transform Your Business

How Will Hybrid IT Transform Your Business?

What Is Hybrid IT and How Will It Transform Your Business?

There is a race that is occurring between companies all around the world to compete and excel in their digital transformation. Using the public cloud has seen exponential growth in recent years, mainly due to its scalability. Its limitless flexibility and minor capital investment have presented businesses with a new option to move away from traditional data centres.

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Legal Requirements for Starting a Business in Australia

Legal Requirements for Starting a Business in Australia

What are the legal requirements for starting a business in Australia?

In every country, there are business laws and regulations in place to protect both the businesses and the people associated with. Being compliant with these laws will ensure the smooth running of your business and keep it legal. In this post, we share common legal requirements for starting a business in Australia.

Complete These Basic Legal Requirements Before Starting a Business in Australia

1. Register Your Business in Australia

Business registration is the first of the basic legal requirements for starting a business in Australia. Everyone who wants to start a business must register their business with the proper authorities and get an Australian Business Number (ABN).

Additionally, they have to register for all the taxes that are applicable to their particular industry. These might require you to register for Goods and Services Tax (GST), Tax File Number (TFN), and Pay-as-You-Go (PAYG) withholding.

The registration website of the Australian government will give you more information about the taxes, licenses permits, intellectual property ad other business regulations. You can also register a business name if you want to operate under a particular name, and if you want a unique business name that nobody else can use, you need to apply for a trademark.

Start with the right technology for your business and achieve your goals. Book a free, no-commitment consultation with a dork. 

 

2. Follow Fair Trading Laws

For your business to be legal, it has to follow government regulations for businesses in Australia, particularly fair trading laws. These laws are in place to make sure that you adhere to fair trading practices, maintain competitiveness and keep the customer informed. As a part of the fair trading practice, you need to know about the Australian consumer law in context to your business, comply with the competition and consumer act, Australian standards, and codes of practice.

You will also have to understand the nitty-gritty of selling goods and services. For this, you need to know about Australian trade measurement laws, pricing regulations, laws related to displaying prices, product labelling, rules concerning warranties and refunds and selling goods and services.

3. Enforce Contracts

Enforce ContractsThe next on the list of basic legal requirements for starting a business in Australia is contracts. As a business owner, you have to understand contracts, their terms and stipulations, before signing them. And you will be signing a lot of them when running a business.

When you agree to make a product or render service in lieu of money or any other benefit, it is a legal commercial contract and contracts are legally enforceable by the law. Failing to meet the terms of the contract are grounds enough for legal action against your company, so make sure that you’ve read and that you adhere to all clauses.

4. Adhere to Privacy Law

Privacy law regulates how the personal information of customers should be handled. Most businesses collect and store their customer’s personal information, but keep in mind that there are strict guidelines to make sure that such information does not fall into the hands of others.

You have to take every precaution to protect your customer’s personal data. If you need help with data security and data privacy, talk to us

5. Follow Importing and Exporting Rules

You can’t just decide to import or export products. One of the main legal requirements for starting a business in Australia is that no importing or exporting can be done without advice and information from the Department of Home Affairs.

6. Do Not Infringe Intellectual Property

Any intangible property which is a result of creativity like patents and copyrights is intellectual property. One of the legal requirements for starting a business in Australia is that you have to register your intellectual property in Australia.

Additionally, any goods that you export should not infringe the intellectual property of any other business. Understanding intellectual property laws is the best way to save yourself from legal and financial penalties and actions. Do a comprehensive search to be sure that it isn’t already registered.

7. Abide by the Laws for Employing People

When you employ somebody, you are responsible for them while they are at work within premises or if they are doing work outside the office. You bear many legal obligations towards them like paying fair wages, reimbursing them for any expenses related to work, following the guidelines laid down by the work health and safety regulations and codes of practice, and having adequate worker’s compensation insurance.

In a nutshell, you need to abide by the laws for employing people, and you must understand these legal requirements before starting a business and employing staff. 

You don’t have to worry about your IT system. Why worry about recruitment and payroll when you can hire a fast-growing MSP to cater to your IT needs?

8. Understand the National Anti-Bullying Laws

When thinking about the things you need to start a business legally, don’t forget about the legal risks associated with bullying and harassment of an employee or a group of them at the workplace. Bullying tends to put the worker’s health and safety at risk and should never be taken lightly.

Employees gossiping If you want to limit your potential liability, take the necessary steps and minimise occurrences of bullying or harassment. 

9. Be Mindful of Environmental Protection Laws

Today, governments are taking strict steps to ensure that all businesses are mindful of their obligations towards the environment. Robust environmental licences and permits are now included in the basic legal requirements for starting a business to make companies responsible for their environmental duties. These environmental protection laws are jointly administered by the federal and local governments.

Each and every business can play a role in managing the environment. However, the laws of the environment that are applicable to your business depends solely on your business type.

10. Know Your Legal Marketing Obligations

Marketing is an essential part of running a business. This is how you create brand awareness and reach out to the public. Quite often, companies use cunning marketing gimmicks to mislead consumers or customers. Sometimes they even use it to misrepresent the product or the service.

No matter which ends you look at it, the customer is the one who bears the brunt of this malpractice. When marketing your products or services, you need to work within the regulations that govern them. Marketing laws mostly pertain to advertising, spamming, pricing, signage, etc. 

Do you want to learn more about the legal requirements for starting a business in Australia? Book a free, no-commitment consultation. 

 

Legal Requirements for Starting a Business Based on Your Business Structure

There are different business structures in Australia, and the most common are sole trader, partnership and company.

Sole Trader

If you are starting a business in Australia as a sole trader, your business will have no separate legal entity. That means only you will be responsible for the liabilities related to your business.

Partnership

If you want to register a business in Australia with another person or a group of people, you would consider a partnership. In this type of business, partners will have a partnership agreement and it will determine the profits of each partner.

Company (Pty Ltd)

A proprietary limited company is the most common business structure in Australia. There are more regulatory requirements for a company, but the company will remain a separate legal entity from its owners. 

Grow your small business with the help of technology! Book a free, no-commitment consultation with a dork. 

 

Other Legal Requirements for Starting a Business in Australia

Starting a business is not easy. There are many things that you need to take care of before you can really start a company and keep it running. The legal aspect of starting a business in Australia is one of the most important.

There is so much you need to know in terms of legalities that you might find yourself confused and frustrated. The golden rule is to be on the side of caution. Make sure you’ve met all of the legal requirements for starting a business in Australia.

Before it becomes overwhelming, seek help from highly skilled practitioners and use good legal advisory services in your territory. Check out BGC Consultants or the tool called the Australian Business Licence and Information Service (ABLIS), which helps you identify all licenses and permits required for your line of business.

We offer custom IT service packages based on your needs and goals. Contact us to start building your business and grow with the help of technology.

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website hosting and development

What to Do When Your Hosting Provider Sucks and How to Find a Good One

Does your web host suck? 

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Challenges and Trends in Cyber Security

Challenges and Trends in Cyber Security – What To Expect In 2019

Challenges and Trends in Cyber Security – What To Expect In 2019

Global ransomware attacks were super common in 2018. The exact numbers are not available, but there were many companies that fell victim. Even the big players fell prey to cyber attacks, such as  Facebook, Quora and Strava. The challenges in cybersecurity still remain the same in 2019. As we become more aware of cybersecurity attacks should be less successful, yet the mistakes happen time and again. The need for stringent cybersecurity is going to continue in 2019, so strap in as we cover the challenges and trends in cybersecurity and what to expect in 2019.

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domain name quick overview

What You Need to Know About Domain Names

domain name quick overview

What Is a Domain Name and How Does It Work?

https://www.youtube.com/watch?v=CmuvfyuRTmg 

Today we’re going to talk about domain names. We had a lot of questions come through last week about hosting and domain names and all sorts of stuff. People are like, “What’s a host? What’s a domain name? What’s all this stuff?” So, the easiest way to think about it is when you’re running a business, you have to have your business name registered. Then you can actually run your business.

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5.0
Based on 52 reviews
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Kennard
02:22 28 Nov 24
I am very Satisfied with the services provided by Dorks; the teams are highly responsive and supportive.
Eleanor Swanepoel
08:38 19 Nov 24
The Dorks got me into my system after it was locked out and the device destined for landfill. Having worked with the Dorks team for 4 years, I have always found them responsive, helpful and diligent. Thoroughly recommend!
Trent Marshall
03:33 15 Nov 24
Josh and the entire Dorks team could not be any more professional, helpful, friendly and knowledgeable if they tried. Time and time again they were patient and went above and beyond to resolve numerous complicated IT issues for myself and my team, at all hours of the day and night. I recommend them to all size and scale of businesses, as no problem is too large for the Dorks! Thanks again Josh and I wish you and the team every success in work and in life.
Meg Dennis
21:27 08 Nov 24
There are very few organisations that have a service culture of going above and beyond. Josh Lewis, Dorks founder did that this week with myself and several peers, helping us through a difficult IT situation. Dorks Managed IT Services are relationship grounded, solution oriented and outcomes based. They are outstanding in their sector.
Meenakshi Vivek
06:46 08 Nov 24
I had the pleasure of speaking with Joshua from Dorks on an IT issue outside of their scope, and I couldn't be more impressed. He went above and beyond to not only resolve my problem quickly on late Friday afternoon but also was very friendly and supportive. His dedication to ensuring everything was working perfectly, truly stood out. Highly recommend Joshua Lewis @Dorks for anyone needing reliable and expert IT assistance!Thank you so much Josh!
Mark Mathews
02:16 15 Aug 24
I've been a client of Dorks Delivered for many years and for good reason! They are so easy to deal with, value for money, host and manage my website, provide office software at discounted rates, easily fix website issues etc. A seamless and easy IT company to deal and communicate with that I highly recommend for all your IT needs.
john aguiflor
03:59 05 Dec 23
Definitely a dream work place!
The Irrigation Shop
02:52 28 Nov 23
These Dorks are fantastic. Always ready to solve any problem we have. Cyber-security, hardware, even tips on marketing. Josh is always approachable and friendly, and the team are top-notch!
Rob Swanson
21:25 27 Nov 23
Dorks has helped get our company IT needs on track and streamlined. They are easily contactable when problems occur and are quick to get you back up and running!
Rimas Veselis
16:55 27 Nov 23
Always extremely helpful!
Mark Ong
02:00 27 Nov 23
The best organisation I've work with so far. All staff are hands-on and they will understand your business in order to support you the best way possible. They are the partners you need for any kind of tech solutions. I love that they are open to two-way feedback and will let you know if something is realistic or not and what is the best solution to move forward given the circumstances. It is no surprise that they come highly recommended for me.
Ben Rayner
01:28 27 Nov 23
Very happy to recommend Dorks Delivered with Teck support etc, we worked together for over 10 years and have all issues resolved promptly.Thanks Team Dorks
Tim Nelson
01:04 20 Nov 23
A refreshing company to manage my IT requirements. Over and above service, and always coming to me with new ideas and concepts
Louise Bedford
03:10 28 Aug 23
Joshua Lewis is a super star. Generous of spirit, skilled as an interviewer, and gifted with the ability to see exactly what people need - I'm sure you'll enjoy dealing with Dorks Delivered.
Dave Abbot
09:08 09 Aug 23
Absolute guns in the industry. Trustworthy reliable and brutally honest.
Tanner Anderson
07:24 04 Aug 23
Working with the team at Dorks is always a pleasure!
Bryan Nillos
00:21 03 Aug 23
Great place and great people to work with. The best MSP, value for money!
Kubrador
04:28 02 Aug 23
I strongly endorse Dorks Delivered for their outstanding Managed IT Services! With a proactive and reliable team, they provide round-the-clock support and top-notch cybersecurity, making them an invaluable partner for achieving business success.
Mark Pope
05:26 06 Jul 23
Definitely talk to Josh Lewis and the Dorks about your managed IT needs. Apart from being smart and having a great team, I have found him to be genuinely concerned about his clients, coming up with the best advice that suits their needs.
Cameron Quin
03:52 05 Jul 23
Honestly, our business wouldn't survive without them. Josh and his team just know everything and I have peace of mind when it comes to the uptime. Of my business. And they give awesome little freebies!!
Adrian Peterson
23:49 25 Apr 23
We recently transferred our I.T. needs to Dorks Delivered and they have been fantastic. The response times, ease of accessibility to them and their understanding of our needs have been brilliant. It's been a complete 180 degree shift from our previous vendor Mercury I.T. We are so pleased with the change and would happily recommend Dorks Delivered to other businesses.

Why Choose Us for Business Automation?

We help businesses in Brisbane and across Queensland automate processes, reduce manual tasks, and improve efficiency. With tailored automation solutions, we make technology work smarter, so you can focus on growth.

Custom solutions tailored to your business

No one-size-fits-all approaches here. We design automation strategies that fit your unique needs.

Cost-effective automation with fast ROI

Cut down on wasted time and see immediate improvements in productivity.

Ongoing support to optimise your automation

We continuously monitor and refine your automation processes to keep them running at peak efficiency.

Brisbane-based automation experts

Local specialists who understand the Australian business landscape and compliance requirements.

No lock-in automation contracts

We deliver results, not lengthy contracts. If you don’t see value, you’re free to walk away (but we’re sure you won’t want to!).

Scalable automation strategies

Whether you’re automating one task or an entire workflow, we create solutions that grow with your business.

Get a FREE Business Automation Consult!

Curious about how automation can transform your business? Let’s chat. Get a FREE Business Automation Consultation (normally $249) and discover how we can optimise your workflows and boost productivity.

Click here or ring 07 3166 5465 to claim your FREE Business Automation Consult today!

Frequently Asked Questions

What kinds of tasks can be automated
Anything repetitive! From email responses and invoicing to data entry and reporting, automation can handle countless business tasks.
No! Automation enhances human productivity by handling repetitive tasks, allowing your team to focus on high-value work.
It depends on your business needs, but many solutions can be implemented in weeks, with immediate improvements in efficiency.
Not at all! We offer scalable solutions that fit any budget, and the long-term cost savings often outweigh the initial investment.
Yes! We specialise in integrating automation tools with your existing CRM, ERP, accounting, and communication platforms.
Simply book a free consultation with us, and we’ll assess your needs and recommend the best automation solutions for your business.

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